Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1162297 48111 5/26/2023 7:20:39 AM 5/26/2023 7:20:40 AM IVR call: balance Received call for balance for account 10268570 undefined 7 2 4439 78
1162295 48110 5/26/2023 7:20:05 AM 5/26/2023 7:20:06 AM IVR call: balance Received call for balance for account 10022221 undefined 7 2 5892 78
1162292 48109 5/26/2023 7:18:54 AM 5/26/2023 7:18:55 AM IVR call: balance Received call for balance for account 10022221 undefined 7 2 5892 78
1162291 48108 5/26/2023 7:18:50 AM 5/26/2023 7:18:51 AM IVR call: balance Received call for balance for account 10027956 undefined 7 2 6389 78
1162282 48105 5/26/2023 7:15:25 AM 5/26/2023 7:15:26 AM IVR call: balance Received call for balance for account 10131947 undefined 7 2 5920 78
1162273 48104 5/26/2023 7:14:06 AM 5/26/2023 7:14:07 AM IVR call: balance Received call for balance for account 10392152 undefined 7 2 8448 78
1162267 48101 5/26/2023 7:07:42 AM 5/26/2023 7:07:43 AM IVR call: balance Received call for balance for account 10037950 undefined 7 2 21855 78
1162263 48100 5/26/2023 7:05:57 AM 5/26/2023 7:05:58 AM IVR call: balance Received call for balance for account 10026416 undefined 7 2 6172 78
1162260 48099 5/26/2023 7:05:29 AM 5/26/2023 7:05:30 AM IVR call: balance Received call for balance for account 10037950 undefined 7 2 21855 78
1162261 48098 5/26/2023 7:05:24 AM 5/26/2023 7:05:25 AM IVR call: balance Received call for balance for account 10026416 undefined 7 2 6172 78
1162256 48097 5/26/2023 7:04:16 AM 5/26/2023 7:04:17 AM IVR call: balance Received call for balance for account 10026416 undefined 7 2 6172 78
1162250 48096 5/26/2023 7:02:45 AM 5/26/2023 7:03:03 AM IVR call: statement Received call for statement for account 10386075 sent message: 42660 8 2 33424 79
48095 5/26/2023 7:01:28 AM 5/26/2023 7:01:48 AM Late termination Transfer of water meter from 10299947-10349179 (Late termination) 30 3 33423 30 2 1 113 30 30
1162244 48094 5/26/2023 6:57:17 AM 5/26/2023 6:57:18 AM IVR call: balance Received call for balance for account 10039137 undefined 7 2 6954 78
1162238 48093 5/26/2023 6:54:17 AM 5/26/2023 6:54:18 AM IVR call: balance Received call for balance for account 10403339 undefined 7 2 33422 78
1162236 48092 5/26/2023 6:51:54 AM 5/26/2023 6:51:55 AM IVR call: balance Received call for balance for account 10039137 undefined 7 2 6954 78
1162218 48091 5/26/2023 6:39:00 AM 5/26/2023 6:39:02 AM IVR call: balance Received call for balance for account 10441788 undefined 7 2 31946 78
1162215 48090 5/26/2023 6:38:06 AM 5/26/2023 6:38:07 AM IVR call: balance Received call for balance for account 10095130 undefined 7 2 8760 78
1162204 48089 5/26/2023 6:31:30 AM 5/26/2023 6:31:31 AM IVR call: balance Received call for balance for account 10291003 undefined 7 2 9092 78
1162199 48088 5/26/2023 6:29:55 AM 5/26/2023 6:29:56 AM IVR call: balance Received call for balance for account 10026117 undefined 7 2 21807 78