Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1048968 | 2/2/2023 10:53:51 AM | 2/2/2023 10:53:52 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1048964 | 2/2/2023 10:53:00 AM | 2/2/2023 10:53:01 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1048962 | 2/2/2023 10:52:12 AM | 2/2/2023 10:52:12 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1048961 | 2/2/2023 10:52:02 AM | 2/2/2023 10:52:03 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38774 | 2/2/2023 10:51:09 AM | 2/2/2023 10:51:12 AM | WATER QUERY | METER ON THE SYSTEM 160416191 WITH READING 1887 2022/12/26,METER ON SITE 160204596 WITH READING 4870 02/02/2023 | 30 | 3 | 30609 | 84 | 4 | 1 | 112 | 192 | |||||||||||||||||||||||||||||
| 1048934 | 2/2/2023 10:44:25 AM | 2/2/2023 10:44:26 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1048931 | 2/2/2023 10:43:57 AM | 2/2/2023 10:43:58 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1048927 | 2/2/2023 10:43:39 AM | 2/2/2023 10:43:39 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1048914 | 2/2/2023 10:38:23 AM | 2/2/2023 10:38:24 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 35939 | 2/2/2023 10:38:10 AM | 3/12/2023 12:55:51 PM | Arrear Interest on Interim Water Charges | Kindly reverse R 906.10 the interest on arrears from March 2022 to January 2023. I have been paying the correct monthly dues before due date. I did not pay the arrear interest as I was wrongly charged 60kl interim water every month for my old water meter which was replaced. <div><br></div><div>This query is closed as two queries were opened under the same account number. Kindly refer to query ref#81858</div> | 27 | 3 | 24950 | 17 | 2 | 23 | 1 | 112 | 3/12/2023 12:55:50 PM | 214 | 2915 | 214 | |||||||||||||||||||||||||
| 1048909 | 2/2/2023 10:37:08 AM | 2/2/2023 10:37:08 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1048906 | 2/2/2023 10:36:29 AM | 2/2/2023 10:36:30 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1048889 | 2/2/2023 10:29:14 AM | 2/2/2023 10:29:15 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1048886 | 2/2/2023 10:28:50 AM | 2/2/2023 10:28:51 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38773 | 2/2/2023 10:28:40 AM | 2/2/2023 10:28:42 AM | Late termination | Kindly reverse water billed on account closed. | 30 | 3 | 30608 | 30 | 2 | 1 | 111 | 30 | |||||||||||||||||||||||||||||
| 1048884 | 2/2/2023 10:28:33 AM | 2/2/2023 10:28:34 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1048883 | 2/2/2023 10:28:07 AM | 2/2/2023 10:28:08 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 24464 | 2/2/2023 10:22:40 AM | 2/2/2023 10:22:41 AM | DOG TAX | Please can you remove the dog tax from attached account as it is a commercial property and there are no dogs on site. | 23 | 3 | 14883 | 5 | 2 | 23 | 11 | 72 | 2342 | ||||||||||||||||||||||||||||
| 1048852 | 2/2/2023 10:18:22 AM | 2/2/2023 10:18:22 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1048850 | 2/2/2023 10:18:14 AM | 2/2/2023 10:18:15 AM | IVR call:? | Received call for ? for account undefined |