Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 5896 | 2/2/2023 11:43:21 AM | 2/2/2023 11:51:13 AM | WATER | SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK AND PLEASE INVESTIGATE SMART METER IS GENARATING SMALL READINGS | 6 | 3 | 5037 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | 201 | ||||||||||||||||||||||||||
| 1049070 | 2/2/2023 11:42:15 AM | 2/2/2023 11:42:15 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1049067 | 2/2/2023 11:41:29 AM | 2/2/2023 11:41:30 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1049063 | 2/2/2023 11:38:18 AM | 2/2/2023 11:38:19 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1049060 | 2/2/2023 11:37:23 AM | 2/2/2023 11:37:24 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1049055 | 2/2/2023 11:34:59 AM | 2/2/2023 11:34:59 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1049054 | 2/2/2023 11:34:54 AM | 2/2/2023 11:34:54 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1049053 | 2/2/2023 11:34:02 AM | 2/2/2023 11:34:02 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1049049 | 2/2/2023 11:33:09 AM | 2/2/2023 11:33:10 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1049048 | 2/2/2023 11:32:41 AM | 2/2/2023 11:32:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38778 | 2/2/2023 11:17:01 AM | 2/2/2023 11:17:45 AM | Water query | Leaking pipe repaired as per affidavit from the plumber | 30 | 3 | 30613 | 215 | 3 | 1 | 96 | 1533 | 1533 | ||||||||||||||||||||||||||||
| 1049008 | 2/2/2023 11:14:27 AM | 2/2/2023 11:14:27 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 28230 | 2/2/2023 11:06:32 AM | 3/12/2023 1:03:17 PM | I am doing a follow up on my municipal account | I am doing a follow up on my municipal account, I am Sisanda Magwaca, the previous owner (Seller) of 21 WATTLE CRESCENT HAVEN HILLS AMALINDA, am doing a follow up on my municipality account if it's closed off, as the new owner was registered on the 12 July 2022, also if you have open a new account for the new registered owner, if so kindly update on rates refund payment due to previous owner (Seller) as per completed BCMM Termination of Service form below as soon as possible<div><br></div><div>This query is closed as two queries were opened under the same account number. Kindly refer to query ref#73307</div> | 27 | 3 | 27260 | 5 | 2 | 23 | 6 | 122 | 3/12/2023 1:03:17 PM | 214 | 2558 | 214 | |||||||||||||||||||||||||
| 28230 | 2/2/2023 11:06:05 AM | 3/12/2023 1:05:18 PM | I am doing a follow up on my municipal account | I am doing a follow up on my municipal account, I am Sisanda Magwaca, the previous owner (Seller) of 21 WATTLE CRESCENT HAVEN HILLS AMALINDA, am doing a follow up on my municipality account if it's closed off, as the new owner was registered on the 12 July 2022, also if you have open a new account for the new registered owner, if so kindly update on rates refund payment due to previous owner (Seller) as per completed BCMM Termination of Service form below as soon as possible<div><br></div><div>This query is closed as three queries were opened under the same account number. Kindly refer to query ref#73307</div> | 27 | 3 | 27260 | 5 | 2 | 23 | 6 | 122 | 3/12/2023 1:05:18 PM | 214 | 2558 | 214 | |||||||||||||||||||||||||
| 1048990 | 2/2/2023 11:06:01 AM | 2/2/2023 11:06:02 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38776 | 2/2/2023 11:03:34 AM | 2/2/2023 11:03:57 AM | High consumption | Readings for the month of October 20222 are the same as consumption after new meter installation | 30 | 3 | 30611 | 215 | 3 | 1 | 96 | 1533 | 1533 | ||||||||||||||||||||||||||||
| 38777 | 2/2/2023 11:00:27 AM | 2/9/2023 12:26:19 PM | 6 MONTHS POLICY | 6 Months policy adjustment from 2022.01.27-2022.11.15 | 23 | 3 | 30612 | 144 | 15 | 3 | 23 | 1 | 101 | 778 | 778 | ||||||||||||||||||||||||||
| 1048980 | 2/2/2023 11:00:07 AM | 2/2/2023 11:00:07 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1048979 | 2/2/2023 10:59:13 AM | 2/2/2023 10:59:14 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38775 | 2/2/2023 10:57:48 AM | 4/30/2023 7:19:12 AM | Late Termination | Transfer water meter to the new owner account<div>QRC Response :DATE 30/04/2023</div><div>Billing to transfer water meter and adjust old account as per registration date 11/2022</div> | 30 | 3 | 30610 | 9 | 5 | 2 | 23 | 6 | 76 | 9 | 12 |