Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 48132 | 5/26/2023 8:17:45 AM | 5/26/2023 8:17:48 AM | WATER QUERY | METER NO.160428611 ON SOLAR WITH LAST READING OF 204 ON 30/810/2020,METER NO.NS212095815 ON SITE WITH READING 0052 TAKEN BY A CONSUMER ON 26/05/2023 THE METER ON SOLAR IS NOT TAKING ANY REAFING CONSUMER IS CHARGED INTERIMS | 30 | 3 | 33437 | 84 | 4 | 1 | 112 | 192 | |||||||||||||||||||||||||||||
| 48131 | 5/26/2023 8:14:12 AM | 5/26/2023 8:15:16 AM | Six months policy | Customer was not billed water for a long time and, by the time the institution noticed, the bill was huge | 30 | 3 | 33436 | 140 | 3 | 1 | 101 | 238 | 238 | ||||||||||||||||||||||||||||
| 1162440 | 48130 | 5/26/2023 8:08:30 AM | 5/26/2023 8:08:32 AM | IVR call: balance | Received call for balance for account 10107916 undefined | 7 | 2 | 23262 | 78 | ||||||||||||||||||||||||||||||||
| 1162425 | 48129 | 5/26/2023 8:04:48 AM | 5/26/2023 8:05:10 AM | IVR call: statement | Received call for statement for account 10376669 sent message: 42667 | 8 | 2 | 6267 | 79 | ||||||||||||||||||||||||||||||||
| 1162416 | 48128 | 5/26/2023 8:00:26 AM | 5/26/2023 8:00:27 AM | IVR call: balance | Received call for balance for account 10365465 undefined | 7 | 2 | 14648 | 78 | ||||||||||||||||||||||||||||||||
| 1162396 | 48126 | 5/26/2023 7:56:36 AM | 5/26/2023 7:56:37 AM | IVR call: balance | Received call for balance for account 10373795 undefined | 7 | 2 | 32176 | 78 | ||||||||||||||||||||||||||||||||
| 1162380 | 48125 | 5/26/2023 7:53:14 AM | 5/26/2023 7:53:15 AM | IVR call: balance | Received call for balance for account 10393556 undefined | 7 | 2 | 23390 | 78 | ||||||||||||||||||||||||||||||||
| 1162374 | 48123 | 5/26/2023 7:50:40 AM | 5/26/2023 7:50:41 AM | IVR call: balance | Received call for balance for account 10104291 undefined | 7 | 2 | 33434 | 78 | ||||||||||||||||||||||||||||||||
| 1162364 | 48122 | 5/26/2023 7:45:27 AM | 5/26/2023 7:45:47 AM | IVR call: statement | Received call for statement for account 10376669 sent message: 42666 | 8 | 2 | 6267 | 79 | ||||||||||||||||||||||||||||||||
| 1162359 | 48121 | 5/26/2023 7:42:55 AM | 5/26/2023 7:43:12 AM | IVR call: statement | Received call for statement for account 10408400 sent message: 42665 | 8 | 2 | 22792 | 79 | ||||||||||||||||||||||||||||||||
| 1162349 | 48120 | 5/26/2023 7:39:38 AM | 5/26/2023 7:39:39 AM | IVR call: balance | Received call for balance for account 10160416 undefined | 7 | 2 | 3933 | 78 | ||||||||||||||||||||||||||||||||
| 1162322 | 48119 | 5/26/2023 7:31:24 AM | 5/26/2023 7:31:25 AM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | ||||||||||||||||||||||||||||||||
| 1162319 | 48118 | 5/26/2023 7:29:16 AM | 5/26/2023 7:29:17 AM | IVR call: balance | Received call for balance for account 10067208 undefined | 7 | 2 | 22416 | 78 | ||||||||||||||||||||||||||||||||
| 1162318 | 48117 | 5/26/2023 7:28:58 AM | 5/26/2023 7:29:14 AM | IVR call: statement | Received call for statement for account 10442166 sent message: 42664 | 8 | 2 | 33253 | 79 | ||||||||||||||||||||||||||||||||
| 1162316 | 48116 | 5/26/2023 7:27:54 AM | 5/26/2023 7:27:55 AM | IVR call: balance | Received call for balance for account 10031201 undefined | 7 | 2 | 33433 | 78 | ||||||||||||||||||||||||||||||||
| 1162309 | 48115 | 5/26/2023 7:26:14 AM | 5/26/2023 7:26:15 AM | IVR call: balance | Received call for balance for account 10429748 undefined | 7 | 2 | 6971 | 78 | ||||||||||||||||||||||||||||||||
| 1162310 | 48114 | 5/26/2023 7:26:11 AM | 5/26/2023 7:26:12 AM | IVR call: balance | Received call for balance for account 10013100 undefined | 7 | 2 | 4271 | 78 | ||||||||||||||||||||||||||||||||
| 48106 | 5/26/2023 7:22:35 AM | 5/26/2023 7:28:25 AM | LEAK CREDIT REPAIR DATE 4 MAY 2023 | LEAK REPAIR ITS STILL NEW NO AVE AS YET<div>PLUMBERS LETTER ATTACHED</div> | 30 | 3 | 33431 | 239 | 2 | 1 | 96 | 3290 | 3290 | ||||||||||||||||||||||||||||
| 1162303 | 48113 | 5/26/2023 7:21:45 AM | 5/26/2023 7:21:46 AM | IVR call: balance | Received call for balance for account 10245195 undefined | 7 | 2 | 19676 | 78 | ||||||||||||||||||||||||||||||||
| 1162300 | 48112 | 5/26/2023 7:21:07 AM | 5/26/2023 7:21:25 AM | IVR call: statement | Received call for statement for account 10031201 sent message: 42663 | 8 | 2 | 33433 | 79 |