Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
3751 2/3/2023 7:22:03 AM 2/3/2023 7:22:06 AM WATER SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK 6 3 3190 114 17 2 23 1 96 201
1050182 2/3/2023 7:17:02 AM 2/3/2023 7:17:02 AM IVR call:? Received call for ? for account undefined
1050172 2/3/2023 7:12:41 AM 2/3/2023 7:12:42 AM IVR call:? Received call for ? for account undefined
1050169 2/3/2023 7:11:53 AM 2/3/2023 7:11:53 AM IVR call:? Received call for ? for account undefined
38784 2/3/2023 7:10:40 AM 2/3/2023 7:10:43 AM LATE TERMINATION PLEASE TRANSFER WATER TO THE NEW OWNERS ACCOUNT 6 3 30619 114 17 2 23 1 112 201
1050159 2/3/2023 7:08:11 AM 2/3/2023 7:08:12 AM IVR call:? Received call for ? for account undefined
1050156 2/3/2023 7:06:48 AM 2/3/2023 7:06:49 AM IVR call:? Received call for ? for account undefined
1050153 2/3/2023 7:05:58 AM 2/3/2023 7:05:59 AM IVR call:? Received call for ? for account undefined
1050140 2/3/2023 7:03:21 AM 2/3/2023 7:03:21 AM IVR call:? Received call for ? for account undefined
1050138 2/3/2023 7:02:33 AM 2/3/2023 7:02:34 AM IVR call:? Received call for ? for account undefined
1050116 2/3/2023 6:56:00 AM 2/3/2023 6:56:01 AM IVR call:? Received call for ? for account undefined
1050110 2/3/2023 6:53:51 AM 2/3/2023 6:53:52 AM IVR call:? Received call for ? for account undefined
1050043 2/3/2023 6:38:39 AM 2/3/2023 6:38:39 AM IVR call:? Received call for ? for account undefined
1050006 2/3/2023 6:22:35 AM 2/3/2023 6:22:36 AM IVR call:? Received call for ? for account undefined
1050001 2/3/2023 6:21:29 AM 2/3/2023 6:21:30 AM IVR call:? Received call for ? for account undefined
38783 2/3/2023 6:18:01 AM 3/12/2023 11:41:31 AM water not transfered to new owner water not transfered to new owner. 27 3 30618 21 5 2 23 6 122 3/12/2023 11:41:31 AM 214 21 214
38782 2/3/2023 6:13:22 AM 2/3/2023 6:13:24 AM SUNDRIES DISPUTED BY CONSUMER CONSUMER LOGGED A SUNDRIES QUERY WHERE HE WAS BACK CHARGED ON ALL ITEMS BELOW EVEN THOUGH HE PAID IT EVERY MONTH AND INCREASE ACCORDING TO THE ANNUAL TARIFF HIKE.<div>20221020 RF ADJUSTME BJ62771408 RFF01 573.92 86.08</div><div><br></div><div>Option</div><div>20221020 SUFIRE ADJU BJ62771410 FE001 120.00 18.00</div><div><br></div><div>Option</div><div>20221020 BS ADJUSTME BJ62771412 BS50 844.78 126.72</div> 30 3 30617 23 2 4 119 23
1049990 2/3/2023 6:11:58 AM 2/3/2023 6:11:59 AM IVR call:? Received call for ? for account undefined
1049974 2/3/2023 6:03:35 AM 2/3/2023 6:03:36 AM IVR call:? Received call for ? for account undefined
1049972 2/3/2023 6:02:49 AM 2/3/2023 6:02:49 AM IVR call:? Received call for ? for account undefined