Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 38791 | 2/3/2023 8:54:29 AM | 2/3/2023 8:54:32 AM | WATER QUERY | please check this acc as the January meter reading is less than the December reading and the current one that was taken on the 03.02.2023 is 3023 please assist now the charge is high | 6 | 3 | 30626 | 145 | 17 | 2 | 23 | 1 | 111 | 780 | |||||||||||||||||||||||||||
| 1050468 | 2/3/2023 8:53:00 AM | 2/3/2023 8:53:01 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050452 | 2/3/2023 8:44:45 AM | 2/3/2023 8:44:46 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050403 | 2/3/2023 8:29:34 AM | 2/3/2023 8:29:35 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050371 | 2/3/2023 8:22:25 AM | 2/3/2023 8:22:25 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050367 | 2/3/2023 8:21:30 AM | 2/3/2023 8:21:32 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050357 | 2/3/2023 8:20:16 AM | 2/3/2023 8:20:17 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 22060 | 2/3/2023 8:17:17 AM | 2/3/2023 8:17:20 AM | ACCOUNT # 10360501 | PLEASE COULD YOU SEND ME A STATEMENT FOR THE ABOVE, HAD NOT RECEIVED FOR SEVERAL MONTHS. | 23 | 3 | 22045 | 5 | 2 | 23 | 8 | 50 | 1848 | ||||||||||||||||||||||||||||
| 1050328 | 2/3/2023 8:04:56 AM | 2/3/2023 8:04:57 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050324 | 2/3/2023 8:04:00 AM | 2/3/2023 8:04:01 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050313 | 2/3/2023 7:59:03 AM | 2/3/2023 7:59:03 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050314 | 2/3/2023 7:58:52 AM | 2/3/2023 7:58:53 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050312 | 2/3/2023 7:58:47 AM | 2/3/2023 7:58:47 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050310 | 2/3/2023 7:58:29 AM | 2/3/2023 7:58:30 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050309 | 2/3/2023 7:57:35 AM | 2/3/2023 7:57:36 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050308 | 2/3/2023 7:57:26 AM | 2/3/2023 7:57:27 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050304 | 2/3/2023 7:55:21 AM | 2/3/2023 7:55:22 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050299 | 2/3/2023 7:53:34 AM | 2/3/2023 7:53:35 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38790 | 2/3/2023 7:52:27 AM | 2/3/2023 7:52:30 AM | Interims Charge | Consumer is not happy with the interims reversed on the account | 6 | 3 | 30625 | 9 | 15 | 2 | 23 | 1 | 50 | 9 | |||||||||||||||||||||||||||
| 38789 | 2/3/2023 7:48:02 AM | 2/3/2023 7:53:46 AM | Billed for two meters | two meters billed on consumers account meter no 090054815 and 190926940 | 6 | 3 | 30624 | 25 | 17 | 2 | 23 | 1 | 112 | 25 | 25 |