Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1053836 | 2/6/2023 12:23:38 PM | 2/6/2023 12:23:40 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1053829 | 2/6/2023 12:20:51 PM | 2/6/2023 12:20:52 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1053828 | 2/6/2023 12:19:31 PM | 2/6/2023 12:19:31 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1053823 | 2/6/2023 12:15:42 PM | 2/6/2023 12:15:43 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1053822 | 2/6/2023 12:14:57 PM | 2/6/2023 12:14:58 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38816 | 2/6/2023 11:58:11 AM | 2/6/2023 11:58:14 AM | WATER QUERY | please check and assist on this acc the consumption for water is too high the current meter reading is 180 | 6 | 3 | 30651 | 145 | 17 | 2 | 23 | 1 | 111 | 780 | |||||||||||||||||||||||||||
| 38815 | 2/6/2023 11:39:46 AM | 2/6/2023 11:39:49 AM | HIGH WATER CONSUMPTION | please assist on this acc as it charged with high consumption | 6 | 3 | 30650 | 145 | 17 | 2 | 23 | 1 | 111 | 780 | |||||||||||||||||||||||||||
| 11901 | 2/6/2023 11:05:49 AM | 3/12/2023 10:48:07 AM | 102 SSQ Jan 2023 | There are 2 meters charged on this account. The correct meter for this account is 090047501 and the reading is as follows: Current 56 (07.12.2022), previous 50 (07.11.2022).<div><br></div><div>This query is closed as two queries were opened under the same account number. kindly refer to query ref#83332</div> | 27 | 3 | 29892 | 17 | 2 | 23 | 1 | 112 | 3/12/2023 10:48:07 AM | 214 | 273 | 214 | |||||||||||||||||||||||||
| 18997 | 2/6/2023 11:01:30 AM | 5/5/2023 6:22:17 AM | Reconnection Fee - Jan 2023 | Why is there a reconnection fee on my January 2023 invoice of R483.00? Please, a response would be greatly appreciated. | 23 | 3 | 18544 | 5 | 2 | 23 | 9 | 123 | 145941 | 1282 | |||||||||||||||||||||||||||
| 1053751 | 2/6/2023 10:54:04 AM | 2/6/2023 10:54:05 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 11901 | 2/6/2023 10:50:53 AM | 3/12/2023 10:39:19 AM | 41 SSQ Jan 2023 | Interim charges applied and are incorrect. The correct reading is: Current (07.12.2022) 544, Previous (07.11.2022) 539 We send the readings to BCM every month.<div><br></div><div>This query is closed as two queries were opened under the same account number. Kindly refer to query ref#83217</div> | 27 | 3 | 27035 | 17 | 2 | 23 | 1 | 111 | 3/12/2023 10:39:19 AM | 214 | 273 | 214 | |||||||||||||||||||||||||
| 1053718 | 2/6/2023 10:42:48 AM | 2/6/2023 10:42:48 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1053716 | 2/6/2023 10:42:02 AM | 2/6/2023 10:42:03 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38814 | 2/6/2023 10:36:41 AM | 2/6/2023 10:36:44 AM | HIGH WATER CONSUMPTION QUERY | please find this acc as it was charged with high consumption the last reading is bigger than the current reading please check | 6 | 3 | 30649 | 145 | 17 | 2 | 23 | 1 | 111 | 780 | |||||||||||||||||||||||||||
| 38813 | 2/6/2023 10:20:02 AM | 2/6/2023 10:20:33 AM | Water query | Leaking meter as per w/w report | 30 | 3 | 30648 | 215 | 3 | 1 | 96 | 1533 | 1533 | ||||||||||||||||||||||||||||
| 1053625 | 2/6/2023 9:58:18 AM | 2/6/2023 9:58:19 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1053617 | 2/6/2023 9:57:16 AM | 2/6/2023 9:57:17 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38811 | 2/6/2023 9:56:55 AM | 2/6/2023 9:58:04 AM | high water consumption | consumer fixed the leak submitted plumbers report | 6 | 3 | 30646 | 150 | 17 | 2 | 23 | 1 | 96 | 903 | 903 | ||||||||||||||||||||||||||
| 38812 | 2/6/2023 9:56:17 AM | 2/6/2023 9:56:51 AM | Reversal of services | Please reverse services on this account stand does not exist.not on deeds amd mot on the valuation roll. | 23 | 3 | 30647 | 144 | 5 | 3 | 23 | 93 | 50 | 778 | 778 | ||||||||||||||||||||||||||
| 1053608 | 2/6/2023 9:55:46 AM | 2/6/2023 9:55:47 AM | IVR call:? | Received call for ? for account undefined |