Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1054019 2/6/2023 1:24:16 PM 2/6/2023 1:24:17 PM IVR call:? Received call for ? for account undefined
1054015 2/6/2023 1:23:22 PM 2/6/2023 1:23:23 PM IVR call:? Received call for ? for account undefined
1054012 2/6/2023 1:22:27 PM 2/6/2023 1:22:27 PM IVR call:? Received call for ? for account undefined
1054009 2/6/2023 1:21:21 PM 2/6/2023 1:21:22 PM IVR call:? Received call for ? for account undefined
1053999 2/6/2023 1:15:31 PM 2/6/2023 1:15:32 PM IVR call:? Received call for ? for account undefined
11901 2/6/2023 1:15:18 PM 3/12/2023 10:55:29 AM 118 SSQ Jan 2023 There are 2 meters charged on this account. The correct meter for this account is 090046527 and the reading is as follows: Current 974 (07.12.2022), previous 964 (07.11.2022).<div><span style="color: var(--q-color-accent) ;"><br></span></div><div><span style="color: var(--q-color-accent) ;">This query is closed as two queries were opened under the same account number. Kindly refer to query ref#20055</span><br></div><div><div><br></div><div><br></div></div> 27 3 11097 17 2 23 1 112 3/12/2023 10:55:28 AM 214 273 214
1053967 2/6/2023 1:08:12 PM 2/6/2023 1:08:12 PM IVR call:? Received call for ? for account undefined
1053961 2/6/2023 1:07:11 PM 2/6/2023 1:07:11 PM IVR call:? Received call for ? for account undefined
38818 2/6/2023 1:03:00 PM 2/6/2023 1:04:14 PM WATER WATER BACKCHARGE IN jUNE 2022 AND august 2022 AGAIN IN jANUARY 2023 6 3 30653 114 17 2 23 1 112 201 201
38817 2/6/2023 12:58:34 PM 4/29/2023 7:52:28 AM Late Termination Please transfer the services to the new owner<div>QRC RESPONSE :DATE 29/04/2023</div><div>ACCOUNT TERMINATED&nbsp;</div> 27 3 30652 9 5 2 23 6 122 4/29/2023 7:52:28 AM 12 9 12
1053897 2/6/2023 12:41:29 PM 2/6/2023 12:41:30 PM IVR call:? Received call for ? for account undefined
1053892 2/6/2023 12:40:33 PM 2/6/2023 12:40:33 PM IVR call:? Received call for ? for account undefined
1053889 2/6/2023 12:39:28 PM 2/6/2023 12:39:28 PM IVR call:? Received call for ? for account undefined
1053883 2/6/2023 12:37:28 PM 2/6/2023 12:37:29 PM IVR call:? Received call for ? for account undefined
1053863 2/6/2023 12:31:28 PM 2/6/2023 12:31:29 PM IVR call:? Received call for ? for account undefined
1053851 2/6/2023 12:29:06 PM 2/6/2023 12:29:07 PM IVR call:? Received call for ? for account undefined
1053849 2/6/2023 12:27:58 PM 2/6/2023 12:28:01 PM IVR call:? Received call for ? for account undefined
1053840 2/6/2023 12:25:56 PM 2/6/2023 12:25:57 PM IVR call:? Received call for ? for account undefined
1053838 2/6/2023 12:25:08 PM 2/6/2023 12:25:09 PM IVR call:? Received call for ? for account undefined
1053837 2/6/2023 12:24:34 PM 2/6/2023 12:24:35 PM IVR call:? Received call for ? for account undefined