Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
38824 2/6/2023 3:02:59 PM 2/6/2023 3:03:01 PM Water Query Consumer state that her account is got High consumption  6 3 30659 9 15 2 23 1 50 9
1054240 2/6/2023 2:58:35 PM 2/6/2023 2:58:36 PM IVR call:? Received call for ? for account undefined
38823 2/6/2023 2:51:06 PM 2/6/2023 2:51:09 PM water consumer had a burst at her house and brought in a plumber in to fix it waiting for her to email the plumbers letter through. 30 3 30658 23 2 1 96 23
1054211 2/6/2023 2:43:25 PM 2/6/2023 2:43:26 PM IVR call:? Received call for ? for account undefined
1054209 2/6/2023 2:41:57 PM 2/6/2023 2:41:57 PM IVR call:? Received call for ? for account undefined
1054207 2/6/2023 2:41:06 PM 2/6/2023 2:41:07 PM IVR call:? Received call for ? for account undefined
1054203 2/6/2023 2:40:12 PM 2/6/2023 2:40:13 PM IVR call:? Received call for ? for account undefined
1054202 2/6/2023 2:39:27 PM 2/6/2023 2:39:27 PM IVR call:? Received call for ? for account undefined
1054201 2/6/2023 2:38:49 PM 2/6/2023 2:38:50 PM IVR call:? Received call for ? for account undefined
1054180 2/6/2023 2:33:45 PM 2/6/2023 2:33:46 PM IVR call:? Received call for ? for account undefined
38822 2/6/2023 2:27:35 PM 2/6/2023 2:27:38 PM No water readings (interm on water) No water readings,interm on water consumption. 6 3 30657 21 15 2 23 1 50 21
38821 2/6/2023 2:09:31 PM 2/6/2023 2:09:34 PM High water consumption for Jan 2023 High water consumption Jan 2023<div>.</div> 6 3 30656 21 17 2 23 1 111 21
38820 2/6/2023 2:07:36 PM 2/6/2023 2:07:38 PM wate consumer make use of jojo tanks and limit his supply from BCMM he was very surprised to see that he was charged so much for water and according to the reading ive noticed that reading were incorrectly captured.<div><br></div><div>023/01/15 3 96.000 1.00000 99866.000 C&nbsp; &nbsp;</div><div>2022/11/07 3 230.000 1.00000 9.000 C 2022/12/23&nbsp;</div><div>2022/10/06 3 221.000 1.00000 155.000 C 2022/11/27&nbsp;</div><div>2022/09/15 3 66.000 1.00000 4.000 C 2022/10/22</div> 30 3 30655 23 2 1 111 23
1054066 2/6/2023 1:42:19 PM 2/6/2023 1:42:20 PM IVR call:? Received call for ? for account undefined
1054065 2/6/2023 1:41:10 PM 2/6/2023 1:41:10 PM IVR call:? Received call for ? for account undefined
1054058 2/6/2023 1:40:18 PM 2/6/2023 1:40:19 PM IVR call:? Received call for ? for account undefined
38819 2/6/2023 1:39:33 PM 2/6/2023 1:39:41 PM water water leak reported to w/w ref 765049 6 3 30654 112 17 2 23 1 96 203
1054050 2/6/2023 1:37:50 PM 2/6/2023 1:37:51 PM IVR call:? Received call for ? for account undefined
1054047 2/6/2023 1:36:22 PM 2/6/2023 1:36:22 PM IVR call:? Received call for ? for account undefined
1054044 2/6/2023 1:35:42 PM 2/6/2023 1:35:43 PM IVR call:? Received call for ? for account undefined