Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1162885 | 48190 | 5/26/2023 11:39:02 AM | 5/26/2023 11:39:03 AM | IVR call: balance | Received call for balance for account 10137140 undefined | 7 | 2 | 33451 | 78 | ||||||||||||||||||||||||||||||||
| 1162884 | 48189 | 5/26/2023 11:38:36 AM | 5/26/2023 11:38:38 AM | IVR call: balance | Received call for balance for account 10224590 undefined | 7 | 2 | 13823 | 78 | ||||||||||||||||||||||||||||||||
| 48188 | 5/26/2023 11:38:17 AM | 5/26/2023 11:39:47 AM | Spread Consumption | Spread consumption plus six months policy adjustment done<br/><b>Journal Number</b>: [691564]<br/><b>Journal Amount</b>: [22686,36] | 27 | 3 | 33450 | 15 | 15 | 2 | 23 | 1 | 101 | 5/26/2023 11:39:40 AM | 146584 | 8 | 15 | 8 | |||||||||||||||||||||||
| 38092 | 5/26/2023 11:28:49 AM | 5/26/2023 11:29:32 AM | water query please check 2022/11/27 | WATER QUERY | 30 | 3 | 30121 | 223 | 2 | 1 | 112 | 1968 | 1968 | ||||||||||||||||||||||||||||
| 48186 | 5/26/2023 11:27:15 AM | 5/26/2023 11:27:18 AM | late termination | please transfer water to the new owners account. | 6 | 3 | 33448 | 114 | 15 | 2 | 23 | 1 | 50 | 201 | |||||||||||||||||||||||||||
| 1162856 | 48187 | 5/26/2023 11:26:10 AM | 5/26/2023 11:26:11 AM | IVR call: balance | Received call for balance for account 10434898 undefined | 7 | 2 | 9609 | 78 | ||||||||||||||||||||||||||||||||
| 1162855 | 48185 | 5/26/2023 11:25:02 AM | 5/26/2023 11:25:03 AM | IVR call: balance | Received call for balance for account 10289885 undefined | 7 | 2 | 14994 | 78 | ||||||||||||||||||||||||||||||||
| 1162854 | 48184 | 5/26/2023 11:24:31 AM | 5/26/2023 11:24:32 AM | IVR call: balance | Received call for balance for account 10289885 undefined | 7 | 2 | 14994 | 78 | ||||||||||||||||||||||||||||||||
| 1162850 | 48183 | 5/26/2023 11:21:35 AM | 5/26/2023 11:21:37 AM | IVR call: balance | Received call for balance for account 10424370 undefined | 7 | 2 | 24610 | 78 | ||||||||||||||||||||||||||||||||
| 1162838 | 48182 | 5/26/2023 11:17:34 AM | 5/26/2023 11:17:35 AM | IVR call: balance | Received call for balance for account 10113765 undefined | 7 | 2 | 1304 | 78 | ||||||||||||||||||||||||||||||||
| 1162837 | 48181 | 5/26/2023 11:16:25 AM | 5/26/2023 11:16:26 AM | IVR call: balance | Received call for balance for account 10113765 undefined | 7 | 2 | 1304 | 78 | ||||||||||||||||||||||||||||||||
| 1162828 | 48180 | 5/26/2023 11:12:57 AM | 5/26/2023 11:13:13 AM | IVR call: statement | Received call for statement for account 10426562 sent message: 42693 | 8 | 2 | 4428 | 79 | ||||||||||||||||||||||||||||||||
| 1162827 | 48179 | 5/26/2023 11:11:02 AM | 5/26/2023 11:11:03 AM | IVR call: balance | Received call for balance for account 10040566 undefined | 7 | 2 | 5964 | 78 | ||||||||||||||||||||||||||||||||
| 1162804 | 48178 | 5/26/2023 10:59:50 AM | 5/26/2023 10:59:51 AM | IVR call: balance | Received call for balance for account 10355217 undefined | 7 | 2 | 6478 | 78 | ||||||||||||||||||||||||||||||||
| 1162803 | 48177 | 5/26/2023 10:59:11 AM | 5/26/2023 10:59:12 AM | IVR call: balance | Received call for balance for account 10251706 undefined | 7 | 2 | 6202 | 78 | ||||||||||||||||||||||||||||||||
| 1162794 | 48176 | 5/26/2023 10:56:24 AM | 5/26/2023 10:56:41 AM | IVR call: statement | Received call for statement for account 10113765 sent message: 42692 | 8 | 2 | 1304 | 79 | ||||||||||||||||||||||||||||||||
| 1162788 | 48175 | 5/26/2023 10:54:35 AM | 5/26/2023 10:54:56 AM | IVR call: statement | Received call for statement for account 10427231 sent message: 42691 | 8 | 2 | 33447 | 79 | ||||||||||||||||||||||||||||||||
| 1162778 | 48174 | 5/26/2023 10:49:12 AM | 5/26/2023 10:49:13 AM | IVR call: balance | Received call for balance for account 10386926 undefined | 7 | 2 | 33446 | 78 | ||||||||||||||||||||||||||||||||
| 1162776 | 48173 | 5/26/2023 10:47:44 AM | 5/26/2023 10:47:45 AM | IVR call: balance | Received call for balance for account 10383926 undefined | 7 | 2 | 33445 | 78 | ||||||||||||||||||||||||||||||||
| 1162739 | 48172 | 5/26/2023 10:31:37 AM | 5/26/2023 10:31:39 AM | IVR call: balance | Received call for balance for account 10360752 undefined | 7 | 2 | 33444 | 78 |