Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1055734 2/7/2023 1:37:07 PM 2/7/2023 1:37:08 PM IVR call:? Received call for ? for account undefined
1055733 2/7/2023 1:36:26 PM 2/7/2023 1:36:27 PM IVR call:? Received call for ? for account undefined
38833 2/7/2023 1:36:22 PM 4/28/2023 9:44:41 AM water query high water consumption 23 3 30668 26 15 2 23 1 101 145772 26
1055732 2/7/2023 1:35:51 PM 2/7/2023 1:35:52 PM IVR call:? Received call for ? for account undefined
1055719 2/7/2023 1:25:34 PM 2/7/2023 1:25:34 PM IVR call:? Received call for ? for account undefined
1055711 2/7/2023 1:22:00 PM 2/7/2023 1:22:01 PM IVR call:? Received call for ? for account undefined
1055709 2/7/2023 1:21:30 PM 2/7/2023 1:21:31 PM IVR call:? Received call for ? for account undefined
1055697 2/7/2023 1:14:27 PM 2/7/2023 1:14:27 PM IVR call:? Received call for ? for account undefined
38832 2/7/2023 1:05:24 PM 2/21/2023 8:09:13 AM HIGH WATER CONSUMPTION <b>QRC RESPONSE: SIX MONTHS POLICY ADJUSTMENT DONE</b><br/><b>Journal Number</b>: [741333]<br/><b>Journal Amount</b>: [57260.20] 27 3 30667 15 15 2 23 1 101 2/21/2023 8:09:03 AM 142340 2 15 2
1055658 2/7/2023 12:59:59 PM 2/7/2023 1:00:00 PM IVR call:? Received call for ? for account undefined
1055656 2/7/2023 12:58:36 PM 2/7/2023 12:58:37 PM IVR call:? Received call for ? for account undefined
1055643 2/7/2023 12:53:14 PM 2/7/2023 12:53:14 PM IVR call:? Received call for ? for account undefined
1055625 2/7/2023 12:47:33 PM 2/7/2023 12:47:34 PM IVR call:? Received call for ? for account undefined
1055621 2/7/2023 12:44:15 PM 2/7/2023 12:44:15 PM IVR call:? Received call for ? for account undefined
1055616 2/7/2023 12:42:59 PM 2/7/2023 12:43:00 PM IVR call:? Received call for ? for account undefined
1055613 2/7/2023 12:42:07 PM 2/7/2023 12:42:08 PM IVR call:? Received call for ? for account undefined
1055594 2/7/2023 12:30:42 PM 2/7/2023 12:30:42 PM IVR call:? Received call for ? for account undefined
38831 2/7/2023 12:30:20 PM 2/7/2023 12:30:45 PM WATER QUERY Good day Colleagues<div><br></div><div><br></div><div>Kindly transfer water from account 10395590 D.MAYA to account 10430417 MK MAJIYA. The property was registered on the 30/04/2021. See below</div><div><br></div><div>Many thanks and kind regards</div><div>Sanda</div> 6 3 30666 18 15 2 23 1 50 18 18
1055586 2/7/2023 12:27:13 PM 2/7/2023 12:27:14 PM IVR call:? Received call for ? for account undefined
1055582 2/7/2023 12:23:57 PM 2/7/2023 12:23:58 PM IVR call:? Received call for ? for account undefined