Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
6939 2/8/2023 9:44:09 AM 2/8/2023 10:30:16 AM Water query High water bill in December 2022 and January 2023. 5 2 6039 34 77 142382 34
38837 2/8/2023 9:30:00 AM 2/8/2023 9:30:59 AM WATER SUBMITTED REPORT FOR A FIXED LEAK BY W/W  CONTROL 815146 6 3 30672 114 17 2 23 1 96 201 201
11894 2/8/2023 9:16:13 AM 3/12/2023 9:21:32 AM 198 SSQ Jan 2023 Interim charges applied and are incorrect. The correct reading is: Current (07.12.2022) 204, Previous (07.11.2022) 196. We send the readings to BCM every month.<div><br></div><div>This query is closed as five queries were opened under the same account number. Kindly refer to query ref#66489</div> 27 3 10659 17 2 23 1 111 3/12/2023 9:21:32 AM 214 271 214
1056621 2/8/2023 9:14:25 AM 2/8/2023 9:14:27 AM IVR call:? Received call for ? for account undefined
11894 2/8/2023 9:09:59 AM 3/12/2023 9:19:33 AM 114 SSQ Jan 2023 Interim charges applied and are incorrect. The correct reading is: Current (07.12.2022) 1119, Previous (07.11.2022) 1113. We send the readings to BCM every month. <div><br></div><div>This query is closed as five queries were opened under the same account number. Kindly refer to query ref#66489</div> 27 3 10659 17 2 23 1 111 3/12/2023 9:19:33 AM 214 271 214
17860 2/8/2023 9:04:41 AM 4/29/2023 7:46:24 AM Change of ownership ERF ELM11137 registered in new owners name on 28 Oct 2022<div>ACCOUNT TERMINATED&nbsp;</div> 27 3 17323 5 2 23 6 122 4/29/2023 7:46:23 AM 12 1106 12
1056599 2/8/2023 9:02:18 AM 2/8/2023 9:02:19 AM IVR call:? Received call for ? for account undefined
11894 2/8/2023 9:00:04 AM 3/12/2023 9:17:23 AM 124 SSQ Jan 2023 This meter: 090046971 was changed and the current meter is 212079584. Interim charges applied and are incorrect. Correct readings: Current 36, previous 31. <div><br></div><div>This query is closed as five queries were opened under the same account number. Kindly refer to query ref#66489</div> 27 3 10659 17 2 23 1 112 3/12/2023 9:17:23 AM 214 271 214
1056591 2/8/2023 8:59:50 AM 2/8/2023 8:59:51 AM IVR call:? Received call for ? for account undefined
1056579 2/8/2023 8:56:48 AM 2/8/2023 8:56:49 AM IVR call:? Received call for ? for account undefined
1056578 2/8/2023 8:55:50 AM 2/8/2023 8:55:51 AM IVR call:? Received call for ? for account undefined
1056548 2/8/2023 8:50:35 AM 2/8/2023 8:50:35 AM IVR call:? Received call for ? for account undefined
11894 2/8/2023 8:49:45 AM 3/12/2023 9:22:23 AM 209 SSQ Jan 2023 This meter: 090055704 was changed in September 2013, the current meter is 130027587. Interim charges applied and are incorrect. Correct readings: Current 974, previous 962.<div><br></div><div>This query is closed as five queries were opened under the same account number. Kindly refer to query ref#66489</div> 27 3 10659 17 2 23 1 112 3/12/2023 9:22:22 AM 214 271 214
1056541 2/8/2023 8:48:48 AM 2/8/2023 8:48:48 AM IVR call:? Received call for ? for account undefined
1056539 2/8/2023 8:47:18 AM 2/8/2023 8:47:18 AM IVR call:? Received call for ? for account undefined
1056538 2/8/2023 8:46:18 AM 2/8/2023 8:46:19 AM IVR call:? Received call for ? for account undefined
38836 2/8/2023 8:35:12 AM 4/13/2023 9:09:44 AM six months policy adjustment six months policy adjustment. 30 3 30671 141 3 1 101 239 239
1056506 2/8/2023 8:30:17 AM 2/8/2023 8:30:18 AM IVR call:? Received call for ? for account undefined
1056503 2/8/2023 8:28:38 AM 2/8/2023 8:28:39 AM IVR call:? Received call for ? for account undefined
1056487 2/8/2023 8:22:59 AM 2/8/2023 8:22:59 AM IVR call:? Received call for ? for account undefined