Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1162995 | 48210 | 5/26/2023 12:54:13 PM | 5/26/2023 12:54:14 PM | IVR call: balance | Received call for balance for account 10427112 undefined | 7 | 2 | 3923 | 78 | ||||||||||||||||||||||||||||||||
| 1162987 | 48209 | 5/26/2023 12:47:31 PM | 5/26/2023 12:47:32 PM | IVR call: balance | Received call for balance for account 10356307 undefined | 7 | 2 | 19679 | 78 | ||||||||||||||||||||||||||||||||
| 48207 | 5/26/2023 12:46:32 PM | 5/26/2023 12:46:35 PM | WATER | SUBMITTED REPORT FOR A FIXED LEAK BY W/W | 6 | 3 | 33456 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | |||||||||||||||||||||||||||
| 1162983 | 48208 | 5/26/2023 12:46:30 PM | 5/26/2023 12:46:31 PM | IVR call: balance | Received call for balance for account 10356307 undefined | 7 | 2 | 19679 | 78 | ||||||||||||||||||||||||||||||||
| 1162978 | 48206 | 5/26/2023 12:45:41 PM | 5/26/2023 12:45:43 PM | IVR call: balance | Received call for balance for account 10356307 undefined | 7 | 2 | 19679 | 78 | ||||||||||||||||||||||||||||||||
| 48205 | 5/26/2023 12:36:30 PM | 5/26/2023 12:36:33 PM | WATER | OLEASE APPLY SIX MONTHS POLICY FOR THE PERIODS 20220220 AND PLEASE REVERSE WATER CHARGE FOR AUG. | 6 | 3 | 33455 | 114 | 15 | 2 | 23 | 1 | 101 | 201 | |||||||||||||||||||||||||||
| 1162950 | 48204 | 5/26/2023 12:27:56 PM | 5/26/2023 12:28:11 PM | IVR call: statement | Received call for statement for account 10374046 sent message: 42704 | 8 | 2 | 33454 | 79 | ||||||||||||||||||||||||||||||||
| 1162948 | 48203 | 5/26/2023 12:27:14 PM | 5/26/2023 12:27:15 PM | IVR call: balance | Received call for balance for account 10428062 undefined | 7 | 2 | 6302 | 78 | ||||||||||||||||||||||||||||||||
| 1162944 | 48202 | 5/26/2023 12:26:16 PM | 5/26/2023 12:26:30 PM | IVR call: statement | Received call for statement for account 10020627 sent message: 42703 | 8 | 2 | 31933 | 79 | ||||||||||||||||||||||||||||||||
| 1162940 | 48201 | 5/26/2023 12:21:25 PM | 5/26/2023 12:21:26 PM | IVR call: balance | Received call for balance for account 10013100 undefined | 7 | 2 | 4271 | 78 | ||||||||||||||||||||||||||||||||
| 1162936 | 48200 | 5/26/2023 12:19:58 PM | 5/26/2023 12:20:13 PM | IVR call: statement | Received call for statement for account 10350124 sent message: 42702 | 8 | 2 | 5912 | 79 | ||||||||||||||||||||||||||||||||
| 1162926 | 48199 | 5/26/2023 12:16:11 PM | 5/26/2023 12:16:12 PM | IVR call: balance | Received call for balance for account 10434678 undefined | 7 | 2 | 31848 | 78 | ||||||||||||||||||||||||||||||||
| 1162921 | 48198 | 5/26/2023 12:12:27 PM | 5/26/2023 12:12:50 PM | IVR call: statement | Received call for statement for account 10050431 sent message: 42701 | 8 | 2 | 9439 | 79 | ||||||||||||||||||||||||||||||||
| 1162907 | 48197 | 5/26/2023 12:04:22 PM | 5/26/2023 12:04:23 PM | IVR call: balance | Received call for balance for account 10430593 undefined | 7 | 2 | 11428 | 78 | ||||||||||||||||||||||||||||||||
| 1162906 | 48196 | 5/26/2023 11:59:05 AM | 5/26/2023 11:59:07 AM | IVR call: balance | Received call for balance for account 10057320 undefined | 7 | 2 | 6281 | 78 | ||||||||||||||||||||||||||||||||
| 1162905 | 48195 | 5/26/2023 11:56:59 AM | 5/26/2023 11:57:00 AM | IVR call: balance | Received call for balance for account 10180510 undefined | 7 | 2 | 33453 | 78 | ||||||||||||||||||||||||||||||||
| 1162904 | 48194 | 5/26/2023 11:56:00 AM | 5/26/2023 11:56:01 AM | IVR call: balance | Received call for balance for account 10180510 undefined | 7 | 2 | 33453 | 78 | ||||||||||||||||||||||||||||||||
| 1162903 | 48193 | 5/26/2023 11:50:27 AM | 5/26/2023 11:50:29 AM | IVR call: balance | Received call for balance for account 10024379 undefined | 7 | 2 | 3935 | 78 | ||||||||||||||||||||||||||||||||
| 1162900 | 48192 | 5/26/2023 11:47:00 AM | 5/26/2023 11:47:01 AM | IVR call: balance | Received call for balance for account 10427584 undefined | 7 | 2 | 14607 | 78 | ||||||||||||||||||||||||||||||||
| 1162896 | 48191 | 5/26/2023 11:45:32 AM | 5/26/2023 11:45:47 AM | IVR call: statement | Received call for statement for account 10425784 sent message: 42700 | 8 | 2 | 33452 | 79 |