Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1058091 2/9/2023 9:34:07 AM 2/9/2023 9:34:08 AM IVR call:? Received call for ? for account undefined
1058084 2/9/2023 9:27:47 AM 2/9/2023 9:27:48 AM IVR call:? Received call for ? for account undefined
1058062 2/9/2023 9:19:24 AM 2/9/2023 9:19:24 AM IVR call:? Received call for ? for account undefined
1058047 2/9/2023 9:14:36 AM 2/9/2023 9:14:37 AM IVR call:? Received call for ? for account undefined
15497 2/9/2023 9:14:08 AM 2/9/2023 9:14:10 AM Account 10010077 Charged for 50 pans in stead of 6 from August 2011 to June 2012 23 3 14736 5 2 23 93 56 506
38849 2/9/2023 9:12:33 AM 2/9/2023 9:12:36 AM water leak fixed plumber's letter submitted. 6 3 30685 112 17 2 23 1 96 203
1058031 2/9/2023 9:04:57 AM 2/9/2023 9:04:58 AM IVR call:? Received call for ? for account undefined
1058021 2/9/2023 9:03:07 AM 2/9/2023 9:03:08 AM IVR call:? Received call for ? for account undefined
38848 2/9/2023 9:01:15 AM 4/29/2023 6:45:03 AM late termination late termination (water and other services)<div><br></div><div>QRC RESPONSE: Services to be transferred to new owner account.</div><div>Billing Termination 02/2022</div> 23 3 30684 36 5 2 23 6 122 142578 36 12
11777 2/9/2023 8:58:04 AM 2/9/2023 8:58:04 AM LATE TERMINATION PROPERTY SOLD 4 2 10530 16 77 2/9/2023 8:58:04 AM 16 16
38847 2/9/2023 8:49:58 AM 2/9/2023 8:50:28 AM huge overcharge on water bill Please correct this account as there is a huge overcharge on water bill, meter needs to be read 23 3 30682 222 15 2 23 1 50 1946 1946
1057982 2/9/2023 8:44:42 AM 2/9/2023 8:44:42 AM IVR call:? Received call for ? for account undefined
1057980 2/9/2023 8:43:51 AM 2/9/2023 8:43:52 AM IVR call:? Received call for ? for account undefined
1057979 2/9/2023 8:43:14 AM 2/9/2023 8:43:14 AM IVR call:? Received call for ? for account undefined
1057978 2/9/2023 8:42:12 AM 2/9/2023 8:42:13 AM IVR call:? Received call for ? for account undefined
1057975 2/9/2023 8:41:30 AM 2/9/2023 8:41:31 AM IVR call:? Received call for ? for account undefined
1057971 2/9/2023 8:40:40 AM 2/9/2023 8:40:40 AM IVR call:? Received call for ? for account undefined
1057969 2/9/2023 8:39:57 AM 2/9/2023 8:39:58 AM IVR call:? Received call for ? for account undefined
38846 2/9/2023 8:37:27 AM 2/14/2023 8:18:04 AM Water leak Repaired underground pipe 30 3 30681 134 3 1 96 232 232
1057948 2/9/2023 8:34:36 AM 2/9/2023 8:34:37 AM IVR call:? Received call for ? for account undefined