Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1058305 | 2/9/2023 12:22:58 PM | 2/9/2023 12:22:59 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 34948 | 2/9/2023 12:19:20 PM | 2/9/2023 12:19:20 PM | incorrect meter | QRC RESPONSE: Sent email to billing to clarify whether this is the correct meter number or has it changed. | 23 | 3 | 14003 | 10 | 2 | 1 | 1 | 112 | 10 | ||||||||||||||||||||||||||||
| 1058293 | 2/9/2023 12:16:21 PM | 2/9/2023 12:16:22 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058275 | 2/9/2023 12:07:37 PM | 2/9/2023 12:07:38 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058273 | 2/9/2023 12:06:56 PM | 2/9/2023 12:06:57 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058267 | 2/9/2023 12:05:23 PM | 2/9/2023 12:05:24 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058266 | 2/9/2023 12:04:32 PM | 2/9/2023 12:04:33 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058263 | 2/9/2023 11:59:58 AM | 2/9/2023 11:59:58 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058261 | 2/9/2023 11:59:06 AM | 2/9/2023 11:59:06 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058260 | 2/9/2023 11:57:40 AM | 2/9/2023 11:57:42 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058257 | 2/9/2023 11:50:01 AM | 2/9/2023 11:50:01 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058256 | 2/9/2023 11:49:07 AM | 2/9/2023 11:49:08 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058255 | 2/9/2023 11:47:52 AM | 2/9/2023 11:47:52 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058252 | 2/9/2023 11:43:39 AM | 2/9/2023 11:43:40 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058248 | 2/9/2023 11:42:41 AM | 2/9/2023 11:42:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058250 | 2/9/2023 11:42:27 AM | 2/9/2023 11:42:27 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058246 | 2/9/2023 11:35:04 AM | 2/9/2023 11:35:05 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058241 | 2/9/2023 11:34:18 AM | 2/9/2023 11:34:18 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1058236 | 2/9/2023 11:32:57 AM | 2/9/2023 11:32:58 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 37639 | 2/9/2023 11:31:13 AM | 2/9/2023 11:31:16 AM | Punitive water charge | Hi There, I have been charged a un-realistic interim reading therefore being charged a punitive rate which I simply cannot pay. I am not sure why interim readings are being done on the account as a smart metre has been installed at the property. | 23 | 3 | 29972 | 15 | 2 | 23 | 1 | 50 | 2993 |