Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
38855 2/9/2023 1:58:47 PM 5/12/2023 8:07:20 AM water b/c 432days consumer b/c for 432day at 1463kl amounting to R146042.93 with billing of 28/01/2023<div>QRC Response :DATE 02/05/2023</div><div>Six months policy applied for 01/2023 Billing .</div><div>Journal submitted for review and authorisation&nbsp;</div><br/><b>Journal Number</b>: [240751]<br/><b>Journal Amount</b>: [118525.54] 27 3 30691 25 15 2 23 1 101 5/12/2023 8:07:12 AM 2 25 2
38854 2/9/2023 1:48:00 PM 2/9/2023 1:48:03 PM electricity and sewerage There"s 2 sewerages being&nbsp; &nbsp;charged on this&nbsp; account please remove 1 and account charged for&nbsp; convention meter while is using prepaid account. 23 3 30690 26 5 3 23 2 103 26
1058439 2/9/2023 1:43:23 PM 2/9/2023 1:43:23 PM IVR call:? Received call for ? for account undefined
1058438 2/9/2023 1:42:20 PM 2/9/2023 1:42:21 PM IVR call:? Received call for ? for account undefined
38853 2/9/2023 1:39:58 PM 2/9/2023 1:40:01 PM interm water readings,no water readings No water readings 6 3 30689 21 15 2 23 1 101 21
1058420 2/9/2023 1:28:06 PM 2/9/2023 1:28:07 PM IVR call:? Received call for ? for account undefined
1058414 2/9/2023 1:24:14 PM 2/9/2023 1:24:15 PM IVR call:? Received call for ? for account undefined
1058413 2/9/2023 1:22:44 PM 2/9/2023 1:22:45 PM IVR call:? Received call for ? for account undefined
1058412 2/9/2023 1:22:07 PM 2/9/2023 1:22:07 PM IVR call:? Received call for ? for account undefined
1058405 2/9/2023 1:14:11 PM 2/9/2023 1:14:12 PM IVR call:? Received call for ? for account undefined
1058404 2/9/2023 1:13:17 PM 2/9/2023 1:13:17 PM IVR call:? Received call for ? for account undefined
1058395 2/9/2023 1:06:25 PM 2/9/2023 1:06:26 PM IVR call:? Received call for ? for account undefined
1058346 2/9/2023 12:39:43 PM 2/9/2023 12:39:44 PM IVR call:? Received call for ? for account undefined
1058344 2/9/2023 12:39:08 PM 2/9/2023 12:39:09 PM IVR call:? Received call for ? for account undefined
1058341 2/9/2023 12:37:45 PM 2/9/2023 12:37:46 PM IVR call:? Received call for ? for account undefined
1058336 2/9/2023 12:33:40 PM 2/9/2023 12:33:41 PM IVR call:? Received call for ? for account undefined
1058313 2/9/2023 12:25:44 PM 2/9/2023 12:25:45 PM IVR call:? Received call for ? for account undefined
1058310 2/9/2023 12:23:55 PM 2/9/2023 12:23:57 PM IVR call:? Received call for ? for account undefined
1058308 2/9/2023 12:23:49 PM 2/9/2023 12:23:49 PM IVR call:? Received call for ? for account undefined
1058307 2/9/2023 12:23:41 PM 2/9/2023 12:23:42 PM IVR call:? Received call for ? for account undefined