Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
38861 2/10/2023 8:51:55 AM 2/10/2023 8:52:04 AM WATER ,REFUSE ,FIRE LEVY QUERIES Good Day<div>Account number10011949 at Wilsonia station</div><div>The place was vandalised years ago.</div><div>You from Buffalo city removed the refuse containers and there is no water consumption.</div><div>Why are we still being charged for service (refuse,fire and water consumption)</div><div>Please follow up and provide response to this matter.</div><div>Regards</div><div>&nbsp;</div><div>&nbsp;</div><div>Phillipus Gouws</div><div>Technician Utilities: Facilities Management</div><div>Transnet Property</div><div>Room 8, Baakensriver, TP Building, Port Elizabeth</div><div>T +27 (0) 41 507 2142 M +27 (0) 78 099 1914 E phillipus.gouws2@transnet.net</div> 6 3 30697 18 15 2 23 1 50 18 18
1059145 2/10/2023 8:51:12 AM 2/10/2023 8:51:12 AM IVR call:? Received call for ? for account undefined
38860 2/10/2023 8:48:07 AM 2/14/2023 9:11:32 AM Leak Water pipe leak , plumbers submitted fixed leak. 23 3 30696 144 17 3 23 1 96 778 778
18367 2/10/2023 8:36:42 AM 2/10/2023 8:36:44 AM Reversal of reconnection fee. The reconnection fee raised on 19 January 2023 must be reversed on the basis of an unresolved water query.&nbsp; The query ref. number is 36322. 5 2 17860 34 77 34
38859 2/10/2023 8:30:40 AM 5/31/2023 7:52:59 AM 6 MONTHS POLICY 6 months policy adjustment from 2021.04.18-2022.10.19 23 3 30695 144 15 3 23 1 101 778 778
1059047 2/10/2023 8:17:04 AM 2/10/2023 8:17:04 AM IVR call:? Received call for ? for account undefined
1059033 2/10/2023 8:11:00 AM 2/10/2023 8:11:01 AM IVR call:? Received call for ? for account undefined
1059028 2/10/2023 8:09:39 AM 2/10/2023 8:09:39 AM IVR call:? Received call for ? for account undefined
1059027 2/10/2023 8:07:44 AM 2/10/2023 8:07:45 AM IVR call:? Received call for ? for account undefined
1058983 2/10/2023 7:51:05 AM 2/10/2023 7:51:06 AM IVR call:? Received call for ? for account undefined
1058979 2/10/2023 7:50:20 AM 2/10/2023 7:50:20 AM IVR call:? Received call for ? for account undefined
1058967 2/10/2023 7:48:22 AM 2/10/2023 7:48:23 AM IVR call:? Received call for ? for account undefined
1058962 2/10/2023 7:47:36 AM 2/10/2023 7:47:37 AM IVR call:? Received call for ? for account undefined
1058942 2/10/2023 7:42:01 AM 2/10/2023 7:42:01 AM IVR call:? Received call for ? for account undefined
1058935 2/10/2023 7:40:50 AM 2/10/2023 7:40:51 AM IVR call:? Received call for ? for account undefined
1058932 2/10/2023 7:40:50 AM 2/10/2023 7:40:51 AM IVR call:? Received call for ? for account undefined
1058930 2/10/2023 7:39:52 AM 2/10/2023 7:39:53 AM IVR call:? Received call for ? for account undefined
1058927 2/10/2023 7:38:42 AM 2/10/2023 7:38:42 AM IVR call:? Received call for ? for account undefined
38858 2/10/2023 7:35:00 AM 5/16/2023 1:53:02 PM WATER PLEASE APPLY SIX MONTHS POLICY FOR THE PERIOD 2020/04/25.<div>QRC Response :DATE 02/05/2023</div><div>Six months policy applied for 04/2020 period .</div><br/><b>Journal Number</b>: [499444]<br/><b>Journal Amount</b>: [11126,65] 27 3 30694 114 15 2 23 1 101 5/16/2023 1:52:55 PM 8 201 8
1058881 2/10/2023 7:10:47 AM 2/10/2023 7:10:48 AM IVR call:? Received call for ? for account undefined