Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 38983 | 2/13/2023 7:28:21 AM | 4/2/2023 10:55:47 AM | WATER LEAK AT 40 INVERLEITH TERRACE, QUIGNEY, EL: ERF ELM16835 | For description, see the attached supporting documents. <div><br></div><div>Note: This query is closed as two queries were opened under the same account number. Kindly refer to query ref#95249</div> | 27 | 3 | 29727 | 17 | 2 | 23 | 1 | 96 | 4/2/2023 10:55:47 AM | 214 | 3038 | 214 | |||||||||||||||||||||||||
| 1061350 | 38984 | 2/13/2023 7:16:06 AM | 2/13/2023 7:16:07 AM | IVR call: balance | Received call for balance for account 10186435 undefined | 7 | 2 | 5403 | 78 | ||||||||||||||||||||||||||||||||
| 1061348 | 38982 | 2/13/2023 7:15:20 AM | 2/13/2023 7:15:21 AM | IVR call: balance | Received call for balance for account 10186435 undefined | 7 | 2 | 5403 | 78 | ||||||||||||||||||||||||||||||||
| 1061343 | 38981 | 2/13/2023 7:13:52 AM | 2/13/2023 7:13:53 AM | IVR call: balance | Received call for balance for account 10022685 undefined | 7 | 2 | 4709 | 78 | ||||||||||||||||||||||||||||||||
| 38980 | 2/13/2023 7:10:01 AM | 2/13/2023 7:10:04 AM | LATE ETRMINATION | PLEASE TRASNEFR WATER METER TO THE NEW OWNERS ACCOUNT | 6 | 3 | 30765 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 1061331 | 38979 | 2/13/2023 7:07:50 AM | 2/13/2023 7:07:51 AM | IVR call: balance | Received call for balance for account 10005849 undefined | 7 | 2 | 5230 | 78 | ||||||||||||||||||||||||||||||||
| 1061323 | 38978 | 2/13/2023 7:05:38 AM | 2/13/2023 7:05:57 AM | IVR call: statement | Received call for statement for account 10425569 sent message: 35050 | 8 | 2 | 5924 | 79 | ||||||||||||||||||||||||||||||||
| 1061316 | 38977 | 2/13/2023 7:03:59 AM | 2/13/2023 7:04:00 AM | IVR call: balance | Received call for balance for account 10425569 undefined | 7 | 2 | 5924 | 78 | ||||||||||||||||||||||||||||||||
| 1061314 | 38976 | 2/13/2023 7:03:38 AM | 2/13/2023 7:04:01 AM | IVR call: statement | Received call for statement for account 10045317 sent message: 35049 | 8 | 2 | 2885 | 79 | ||||||||||||||||||||||||||||||||
| 1061313 | 38975 | 2/13/2023 7:03:12 AM | 2/13/2023 7:03:31 AM | IVR call: statement | Received call for statement for account 10087915 sent message: 35048 | 8 | 2 | 12032 | 79 | ||||||||||||||||||||||||||||||||
| 1061304 | 38974 | 2/13/2023 7:00:57 AM | 2/13/2023 7:00:58 AM | IVR call: balance | Received call for balance for account 10296890 undefined | 7 | 2 | 13699 | 78 | ||||||||||||||||||||||||||||||||
| 1061286 | 38973 | 2/13/2023 6:56:26 AM | 2/13/2023 6:56:40 AM | IVR call: statement | Received call for statement for account 10367478 sent message: 35047 | 8 | 2 | 30764 | 79 | ||||||||||||||||||||||||||||||||
| 1061274 | 38972 | 2/13/2023 6:51:15 AM | 2/13/2023 6:51:16 AM | IVR call: balance | Received call for balance for account 10043485 undefined | 7 | 2 | 10088 | 78 | ||||||||||||||||||||||||||||||||
| 1061269 | 38971 | 2/13/2023 6:50:45 AM | 2/13/2023 6:50:47 AM | IVR call: balance | Received call for balance for account 10439940 undefined | 7 | 2 | 28037 | 78 | ||||||||||||||||||||||||||||||||
| 1061267 | 38970 | 2/13/2023 6:50:29 AM | 2/13/2023 6:50:31 AM | IVR call: balance | Received call for balance for account 10150592 undefined | 7 | 2 | 10091 | 78 | ||||||||||||||||||||||||||||||||
| 1061258 | 38969 | 2/13/2023 6:49:22 AM | 2/13/2023 6:49:23 AM | IVR call: balance | Received call for balance for account 10151145 undefined | 7 | 2 | 10092 | 78 | ||||||||||||||||||||||||||||||||
| 1061256 | 38968 | 2/13/2023 6:48:46 AM | 2/13/2023 6:48:47 AM | IVR call: balance | Received call for balance for account 10068886 undefined | 7 | 2 | 8440 | 78 | ||||||||||||||||||||||||||||||||
| 1061255 | 38967 | 2/13/2023 6:48:39 AM | 2/13/2023 6:48:40 AM | IVR call: balance | Received call for balance for account 10150592 undefined | 7 | 2 | 10091 | 78 | ||||||||||||||||||||||||||||||||
| 1061253 | 38966 | 2/13/2023 6:47:57 AM | 2/13/2023 6:47:58 AM | IVR call: balance | Received call for balance for account 10044210 undefined | 7 | 2 | 10090 | 78 | ||||||||||||||||||||||||||||||||
| 1061251 | 38965 | 2/13/2023 6:47:14 AM | 2/13/2023 6:47:15 AM | IVR call: balance | Received call for balance for account 10182999 undefined | 7 | 2 | 10089 | 78 |