Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1062135 | 39042 | 2/13/2023 12:11:30 PM | 2/13/2023 12:11:31 PM | IVR call: balance | Received call for balance for account 20133071 undefined | 7 | 2 | 6979 | 78 | ||||||||||||||||||||||||||||||||
| 39041 | 2/13/2023 12:09:54 PM | 2/13/2023 12:09:55 PM | water leak | Fixed meter nut affidavit submitted. | 30 | 3 | 30788 | 134 | 3 | 1 | 96 | 232 | |||||||||||||||||||||||||||||
| 1062116 | 39040 | 2/13/2023 11:51:33 AM | 2/13/2023 11:51:34 AM | IVR call: balance | Received call for balance for account 10422212 undefined | 7 | 2 | 14194 | 78 | ||||||||||||||||||||||||||||||||
| 1062115 | 39039 | 2/13/2023 11:51:05 AM | 2/13/2023 11:51:36 AM | IVR call: statement | Received call for statement for account 10410741 sent message: 35109 | 8 | 2 | 30786 | 79 | ||||||||||||||||||||||||||||||||
| 1062114 | 39038 | 2/13/2023 11:48:45 AM | 2/13/2023 11:48:46 AM | IVR call: balance | Received call for balance for account 10182842 undefined | 7 | 2 | 5175 | 78 | ||||||||||||||||||||||||||||||||
| 1062081 | 39037 | 2/13/2023 11:38:06 AM | 2/13/2023 11:38:23 AM | IVR call: statement | Received call for statement for account 10360501 sent message: 35107 | 8 | 2 | 6855 | 79 | ||||||||||||||||||||||||||||||||
| 6375 | 2/13/2023 11:36:23 AM | 2/13/2023 11:39:13 AM | WATER | SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK. | 6 | 3 | 5492 | 114 | 15 | 2 | 23 | 1 | 101 | 201 | 201 | ||||||||||||||||||||||||||
| 1062018 | 39036 | 2/13/2023 11:04:59 AM | 2/13/2023 11:05:00 AM | IVR call: balance | Received call for balance for account 10424391 undefined | 7 | 2 | 5910 | 78 | ||||||||||||||||||||||||||||||||
| 39035 | 2/13/2023 11:00:32 AM | 2/13/2023 11:17:08 AM | water leak | Fixed burst water meter plumbers' letter submitted. | 30 | 3 | 30785 | 134 | 3 | 1 | 96 | 142593 | 232 | 232 | |||||||||||||||||||||||||||
| 1061979 | 39034 | 2/13/2023 10:47:16 AM | 2/13/2023 10:47:18 AM | IVR call: balance | Received call for balance for account 10037946 undefined | 7 | 2 | 5421 | 78 | ||||||||||||||||||||||||||||||||
| 1061965 | 39033 | 2/13/2023 10:43:24 AM | 2/13/2023 10:43:25 AM | IVR call: balance | Received call for balance for account 10293604 undefined | 7 | 2 | 5592 | 78 | ||||||||||||||||||||||||||||||||
| 1061962 | 39032 | 2/13/2023 10:42:39 AM | 2/13/2023 10:42:40 AM | IVR call: balance | Received call for balance for account 10355440 undefined | 7 | 2 | 6986 | 78 | ||||||||||||||||||||||||||||||||
| 1061950 | 39031 | 2/13/2023 10:38:28 AM | 2/13/2023 10:38:43 AM | IVR call: statement | Received call for statement for account 10018630 sent message: 35101 | 8 | 2 | 13549 | 79 | ||||||||||||||||||||||||||||||||
| 1061949 | 39030 | 2/13/2023 10:37:36 AM | 2/13/2023 10:37:37 AM | IVR call: balance | Received call for balance for account 10018630 undefined | 7 | 2 | 13549 | 78 | ||||||||||||||||||||||||||||||||
| 39029 | 2/13/2023 10:31:33 AM | 2/13/2023 1:40:31 PM | 6 months policy | QRC RESPONSE: 6 MONTHS POLICY 20230128 ADJUSTMENT DONE <br/><b>Journal Number</b>: [744605]<br/><b>Journal Amount</b>: [-R33,764.42] | 27 | 3 | 30783 | 6 | 15 | 2 | 23 | 1 | 101 | 2/13/2023 1:40:26 PM | 3 | 6 | 3 | ||||||||||||||||||||||||
| 1061887 | 39027 | 2/13/2023 10:01:08 AM | 2/13/2023 10:01:08 AM | IVR call:? | Received call for ? for account 10285446 | 4366 | |||||||||||||||||||||||||||||||||||
| 1061881 | 39026 | 2/13/2023 9:59:37 AM | 2/13/2023 9:59:38 AM | IVR call:? | Received call for ? for account 10285446 | 4366 | |||||||||||||||||||||||||||||||||||
| 1061875 | 39025 | 2/13/2023 9:52:19 AM | 2/13/2023 9:52:38 AM | IVR call: statement | Received call for statement for account 10052324 sent message: 35099 | 8 | 2 | 4387 | 79 | ||||||||||||||||||||||||||||||||
| 1061868 | 39024 | 2/13/2023 9:49:20 AM | 2/13/2023 9:49:21 AM | IVR call: balance | Received call for balance for account 10018493 undefined | 7 | 2 | 30780 | 78 | ||||||||||||||||||||||||||||||||
| 1061862 | 39023 | 2/13/2023 9:47:48 AM | 2/13/2023 9:47:49 AM | IVR call: balance | Received call for balance for account 10018493 undefined | 7 | 2 | 30780 | 78 |