Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1163259 48248 5/27/2023 5:42:23 AM 5/27/2023 5:42:24 AM IVR call: balance Received call for balance for account 10050555 undefined 7 2 11413 78
1163258 48247 5/27/2023 5:30:42 AM 5/27/2023 5:30:43 AM IVR call: balance Received call for balance for account 10013100 undefined 7 2 4271 78
1163238 48246 5/27/2023 5:05:18 AM 5/27/2023 5:05:19 AM IVR call: balance Received call for balance for account 10423935 undefined 7 2 8708 78
1163237 48245 5/27/2023 5:03:22 AM 5/27/2023 5:03:37 AM IVR call: statement Received call for statement for account 10014087 sent message: 42724 8 2 81 79
1163231 48244 5/27/2023 3:52:01 AM 5/27/2023 3:52:02 AM IVR call: balance Received call for balance for account 10173483 undefined 7 2 33458 78
1163222 48243 5/26/2023 8:32:31 PM 5/26/2023 8:32:32 PM IVR call: balance Received call for balance for account 10024379 undefined 7 2 3935 78
1163218 48242 5/26/2023 7:46:16 PM 5/26/2023 7:46:17 PM IVR call: balance Received call for balance for account 10399720 undefined 7 2 20403 78
1163217 48241 5/26/2023 7:45:09 PM 5/26/2023 7:45:30 PM IVR call: statement Received call for statement for account 10399720 sent message: 42723 8 2 20403 79
1163216 48240 5/26/2023 7:29:51 PM 5/26/2023 7:29:53 PM IVR call: balance Received call for balance for account 10356695 undefined 7 2 4261 78
1163215 48239 5/26/2023 7:28:10 PM 5/26/2023 7:28:11 PM IVR call: balance Received call for balance for account 10356695 undefined 7 2 4261 78
1163213 48238 5/26/2023 7:17:35 PM 5/26/2023 7:17:36 PM IVR call: balance Received call for balance for account 10271766 undefined 7 2 15701 78
1163201 48237 5/26/2023 5:41:11 PM 5/26/2023 5:41:12 PM IVR call: balance Received call for balance for account 10287774 undefined 7 2 18003 78
1163200 48236 5/26/2023 5:40:15 PM 5/26/2023 5:40:16 PM IVR call: balance Received call for balance for account 10287774 undefined 7 2 18003 78
1163183 48235 5/26/2023 5:01:37 PM 5/26/2023 5:01:38 PM IVR call: balance Received call for balance for account 10406206 undefined 7 2 5641 78
1163180 48234 5/26/2023 4:59:21 PM 5/26/2023 4:59:35 PM IVR call: statement Received call for statement for account 10375564 sent message: 42722 8 2 15795 79
1163179 48233 5/26/2023 4:58:40 PM 5/26/2023 4:58:41 PM IVR call: balance Received call for balance for account 10375564 undefined 7 2 15795 78
1163158 48232 5/26/2023 3:59:15 PM 5/26/2023 3:59:16 PM IVR call: balance Received call for balance for account 10282308 undefined 7 2 6012 78
1163153 48231 5/26/2023 3:45:45 PM 5/26/2023 3:45:46 PM IVR call: balance Received call for balance for account 10139226 undefined 7 2 5978 78
1163143 48230 5/26/2023 3:40:42 PM 5/26/2023 3:40:43 PM IVR call: balance Received call for balance for account 10006754 undefined 7 2 5646 78
1163140 48229 5/26/2023 3:37:45 PM 5/26/2023 3:38:05 PM IVR call: statement Received call for statement for account 10139226 sent message: 42721 8 2 5978 79