Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1062657 | 39080 | 2/14/2023 5:41:13 AM | 2/14/2023 5:41:14 AM | IVR call: balance | Received call for balance for account 10401450 undefined | 7 | 2 | 28525 | 78 | ||||||||||||||||||||||||||||||||
| 1062640 | 39079 | 2/14/2023 5:16:18 AM | 2/14/2023 5:16:19 AM | IVR call: balance | Received call for balance for account 10286062 undefined | 7 | 2 | 8353 | 78 | ||||||||||||||||||||||||||||||||
| 1062639 | 39078 | 2/14/2023 5:15:18 AM | 2/14/2023 5:15:19 AM | IVR call: balance | Received call for balance for account 10286062 undefined | 7 | 2 | 8353 | 78 | ||||||||||||||||||||||||||||||||
| 1062579 | 39077 | 2/13/2023 6:02:03 PM | 2/13/2023 6:02:04 PM | IVR call: balance | Received call for balance for account 10218993 undefined | 7 | 2 | 2986 | 78 | ||||||||||||||||||||||||||||||||
| 1062573 | 39076 | 2/13/2023 5:51:00 PM | 2/13/2023 5:51:01 PM | IVR call: balance | Received call for balance for account 10434740 undefined | 7 | 2 | 13422 | 78 | ||||||||||||||||||||||||||||||||
| 1062572 | 39075 | 2/13/2023 5:50:00 PM | 2/13/2023 5:50:01 PM | IVR call: balance | Received call for balance for account 10434740 undefined | 7 | 2 | 13422 | 78 | ||||||||||||||||||||||||||||||||
| 1062556 | 39074 | 2/13/2023 5:14:51 PM | 2/13/2023 5:14:52 PM | IVR call: balance | Received call for balance for account 10438201 undefined | 7 | 2 | 30798 | 78 | ||||||||||||||||||||||||||||||||
| 1062555 | 39073 | 2/13/2023 5:13:59 PM | 2/13/2023 5:14:00 PM | IVR call: balance | Received call for balance for account 10438201 undefined | 7 | 2 | 30798 | 78 | ||||||||||||||||||||||||||||||||
| 1062514 | 39072 | 2/13/2023 4:31:23 PM | 2/13/2023 4:31:56 PM | IVR call: statement | Received call for statement for account 10380805 sent message: 35129 | 8 | 2 | 6838 | 79 | ||||||||||||||||||||||||||||||||
| 1062503 | 39071 | 2/13/2023 4:16:21 PM | 2/13/2023 4:16:22 PM | IVR call: balance | Received call for balance for account 10427527 undefined | 7 | 2 | 20473 | 78 | ||||||||||||||||||||||||||||||||
| 1062485 | 2/13/2023 4:03:02 PM | 2/13/2023 4:03:03 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1062460 | 39070 | 2/13/2023 3:28:37 PM | 2/13/2023 3:28:55 PM | IVR call: statement | Received call for statement for account 10027965 sent message: 35128 | 8 | 2 | 8085 | 79 | ||||||||||||||||||||||||||||||||
| 1062396 | 39069 | 2/13/2023 2:55:02 PM | 2/13/2023 2:55:18 PM | IVR call: meter-reading | Received call for meter-reading for account 10176944 Meter reading: [249] Meter type: [water] | 10 | 2 | 5257 | 81 | ||||||||||||||||||||||||||||||||
| 1062391 | 39068 | 2/13/2023 2:53:27 PM | 2/13/2023 2:53:28 PM | IVR call: balance | Received call for balance for account 10176944 undefined | 7 | 2 | 5257 | 78 | ||||||||||||||||||||||||||||||||
| 1062385 | 39067 | 2/13/2023 2:50:29 PM | 2/13/2023 2:50:30 PM | IVR call: balance | Received call for balance for account 10011547 undefined | 7 | 2 | 6899 | 78 | ||||||||||||||||||||||||||||||||
| 1062377 | 39066 | 2/13/2023 2:49:06 PM | 2/13/2023 2:49:07 PM | IVR call: balance | Received call for balance for account 10011547 undefined | 7 | 2 | 6899 | 78 | ||||||||||||||||||||||||||||||||
| 1062329 | 39065 | 2/13/2023 2:28:14 PM | 2/13/2023 2:28:15 PM | IVR call: balance | Received call for balance for account 10359969 undefined | 7 | 2 | 28840 | 78 | ||||||||||||||||||||||||||||||||
| 1062320 | 39064 | 2/13/2023 2:24:03 PM | 2/13/2023 2:24:04 PM | IVR call: balance | Received call for balance for account 10198545 undefined | 7 | 2 | 4193 | 78 | ||||||||||||||||||||||||||||||||
| 1062317 | 39063 | 2/13/2023 2:22:38 PM | 2/13/2023 2:22:39 PM | IVR call: balance | Received call for balance for account 20134741 undefined | 7 | 2 | 10314 | 78 | ||||||||||||||||||||||||||||||||
| 1062298 | 39062 | 2/13/2023 2:11:26 PM | 2/13/2023 2:11:28 PM | IVR call: balance | Received call for balance for account 10038337 undefined | 7 | 2 | 943 | 78 |