Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1063887 39222 2/15/2023 6:06:41 AM 2/15/2023 6:06:55 AM IVR call: statement Received call for statement for account 10298011 sent message: 35257 8 2 30845 79
1063876 39221 2/15/2023 6:00:22 AM 2/15/2023 6:00:23 AM IVR call: balance Received call for balance for account 10360457 undefined 7 2 6142 78
1063873 39220 2/15/2023 5:56:41 AM 2/15/2023 5:56:42 AM IVR call: balance Received call for balance for account 10235231 undefined 7 2 14112 78
1063860 39218 2/15/2023 5:40:53 AM 2/15/2023 5:40:54 AM IVR call: balance Received call for balance for account 10021071 undefined 7 2 14113 78
1063847 39217 2/15/2023 5:22:06 AM 2/15/2023 5:22:07 AM IVR call: balance Received call for balance for account 10282158 undefined 7 2 17141 78
1063843 39216 2/15/2023 5:16:30 AM 2/15/2023 5:16:32 AM IVR call: balance Received call for balance for account 10018546 undefined 7 2 19627 78
1063829 39215 2/15/2023 4:56:59 AM 2/15/2023 4:57:24 AM IVR call: statement Received call for statement for account 10048471 sent message: 35256 8 2 28267 79
1063789 39214 2/15/2023 4:26:06 AM 2/15/2023 4:26:22 AM IVR call: statement Received call for statement for account 10265966 sent message: 35255 8 2 13563 79
1063786 39213 2/15/2023 4:24:10 AM 2/15/2023 4:24:11 AM IVR call: balance Received call for balance for account 10265966 undefined 7 2 13563 78
1063785 39212 2/15/2023 4:23:17 AM 2/15/2023 4:23:18 AM IVR call: balance Received call for balance for account 10265966 undefined 7 2 13563 78
1063782 39211 2/15/2023 4:19:51 AM 2/15/2023 4:19:52 AM IVR call: balance Received call for balance for account 10389420 undefined 7 2 7049 78
1063760 39210 2/15/2023 3:35:40 AM 2/15/2023 3:35:41 AM IVR call: balance Received call for balance for account 10438617 undefined 7 2 26310 78
1063752 39209 2/15/2023 1:32:26 AM 2/15/2023 1:32:27 AM IVR call: balance Received call for balance for account 10386697 undefined 7 2 2239 78
1063751 39208 2/15/2023 1:27:44 AM 2/15/2023 1:27:45 AM IVR call: balance Received call for balance for account 10386697 undefined 7 2 2239 78
1063750 39207 2/15/2023 1:25:24 AM 2/15/2023 1:25:49 AM IVR call: statement Received call for statement for account 10386697 sent message: 35254 8 2 2239 79
1063747 39206 2/14/2023 8:32:07 PM 2/14/2023 8:32:08 PM IVR call: balance Received call for balance for account 10422710 undefined 7 2 14232 78
1063729 39205 2/14/2023 6:49:28 PM 2/14/2023 6:49:29 PM IVR call: balance Received call for balance for account 10401510 undefined 7 2 5624 78
1063726 2/14/2023 6:48:26 PM 2/14/2023 6:48:27 PM IVR call:? Received call for ? for account undefined
1063721 39204 2/14/2023 6:37:37 PM 2/14/2023 6:37:38 PM IVR call: balance Received call for balance for account 10438201 undefined 7 2 30798 78
1063676 39203 2/14/2023 5:33:13 PM 2/14/2023 5:33:14 PM IVR call: balance Received call for balance for account 10359321 undefined 7 2 13381 78