Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1163383 48268 5/27/2023 11:46:58 AM 5/27/2023 11:47:00 AM IVR call: balance Received call for balance for account 10006754 undefined 7 2 5646 78
1163382 48267 5/27/2023 11:43:54 AM 5/27/2023 11:44:13 AM IVR call: statement Received call for statement for account 10443287 sent message: 42728 8 2 33459 79
1163381 48266 5/27/2023 11:42:51 AM 5/27/2023 11:42:52 AM IVR call: balance Received call for balance for account 10443287 undefined 7 2 33459 78
1163368 48265 5/27/2023 11:03:47 AM 5/27/2023 11:03:48 AM IVR call: balance Received call for balance for account 10028533 undefined 7 2 873 78
1163361 48264 5/27/2023 10:21:43 AM 5/27/2023 10:21:44 AM IVR call: balance Received call for balance for account 10027058 undefined 7 2 5963 78
1163344 48263 5/27/2023 10:02:44 AM 5/27/2023 10:02:45 AM IVR call: balance Received call for balance for account 10271766 undefined 7 2 15701 78
1163338 48262 5/27/2023 9:52:16 AM 5/27/2023 9:52:17 AM IVR call: balance Received call for balance for account 10439992 undefined 7 2 29889 78
1163324 48261 5/27/2023 9:22:34 AM 5/27/2023 9:22:52 AM IVR call: statement Received call for statement for account 10407232 sent message: 42727 8 2 10361 79
1163311 48260 5/27/2023 8:35:22 AM 5/27/2023 8:35:43 AM IVR call: statement Received call for statement for account 10095130 sent message: 42726 8 2 8760 79
1163310 48259 5/27/2023 8:34:03 AM 5/27/2023 8:34:05 AM IVR call: balance Received call for balance for account 10095130 undefined 7 2 8760 78
1163306 48258 5/27/2023 8:24:26 AM 5/27/2023 8:24:28 AM IVR call: balance Received call for balance for account 20030686 undefined 7 2 23997 78
1163304 48257 5/27/2023 8:22:23 AM 5/27/2023 8:22:53 AM IVR call: statement Received call for statement for account 20390199 sent message: 42725 8 2 31107 79
1163286 48256 5/27/2023 7:22:02 AM 5/27/2023 7:22:03 AM IVR call: balance Received call for balance for account 10015346 undefined 7 2 4373 78
1163282 48255 5/27/2023 7:20:45 AM 5/27/2023 7:20:46 AM IVR call: balance Received call for balance for account 10005817 undefined 7 2 17466 78
1163281 48254 5/27/2023 7:07:04 AM 5/27/2023 7:07:05 AM IVR call: balance Received call for balance for account 10139226 undefined 7 2 5978 78
1163274 48253 5/27/2023 6:46:55 AM 5/27/2023 6:46:56 AM IVR call: balance Received call for balance for account 10020026 undefined 7 2 6450 78
1163269 48252 5/27/2023 6:28:17 AM 5/27/2023 6:28:18 AM IVR call: balance Received call for balance for account 10430130 undefined 7 2 15104 78
1163266 48251 5/27/2023 6:24:48 AM 5/27/2023 6:24:49 AM IVR call: balance Received call for balance for account 10282308 undefined 7 2 6012 78
1163265 48250 5/27/2023 6:24:19 AM 5/27/2023 6:24:20 AM IVR call: balance Received call for balance for account 10038259 undefined 7 2 6117 78
1163260 48249 5/27/2023 5:43:13 AM 5/27/2023 5:43:14 AM IVR call: balance Received call for balance for account 10044776 undefined 7 2 11411 78