Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1065222 39351 2/15/2023 3:51:38 PM 2/15/2023 3:52:08 PM IVR call: statement Received call for statement for account 10108347 sent message: 35402 8 2 9124 79
1065218 39350 2/15/2023 3:50:59 PM 2/15/2023 3:51:00 PM IVR call: balance Received call for balance for account 20087234 undefined 7 2 5626 78
1065207 39349 2/15/2023 3:42:43 PM 2/15/2023 3:42:44 PM IVR call: balance Received call for balance for account 10381442 undefined 7 2 26134 78
1065203 39348 2/15/2023 3:40:02 PM 2/15/2023 3:40:02 PM IVR call:? Received call for ? for account 10108347 9124
1065194 39347 2/15/2023 3:33:49 PM 2/15/2023 3:33:50 PM IVR call: balance Received call for balance for account 10025149 undefined 7 2 5355 78
1065191 39346 2/15/2023 3:32:11 PM 2/15/2023 3:32:12 PM IVR call: balance Received call for balance for account 10347839 undefined 7 2 30887 78
1065152 39345 2/15/2023 3:04:21 PM 2/15/2023 3:04:23 PM IVR call: balance Received call for balance for account 10299907 undefined 7 2 18036 78
1065149 39344 2/15/2023 3:03:25 PM 2/15/2023 3:03:26 PM IVR call: balance Received call for balance for account 10299907 undefined 7 2 18036 78
1065138 39343 2/15/2023 2:58:04 PM 2/15/2023 2:58:05 PM IVR call: balance Received call for balance for account 10413033 undefined 7 2 30886 78
1065095 39342 2/15/2023 2:47:35 PM 2/15/2023 2:47:36 PM IVR call: balance Received call for balance for account 10438201 undefined 7 2 30798 78
1065029 39341 2/15/2023 2:22:18 PM 2/15/2023 2:22:19 PM IVR call: balance Received call for balance for account 10433113 undefined 7 2 12826 78
1065004 39340 2/15/2023 2:10:29 PM 2/15/2023 2:10:31 PM IVR call: balance Received call for balance for account 10256707 undefined 7 2 5284 78
39339 2/15/2023 1:48:30 PM 2/15/2023 1:50:13 PM WATER SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK 6 3 30885 114 17 2 23 1 96 201 201
1064960 39338 2/15/2023 1:45:33 PM 2/15/2023 1:45:34 PM IVR call: balance Received call for balance for account 10007628 undefined 7 2 4668 78
1064920 39337 2/15/2023 1:30:08 PM 2/15/2023 1:30:09 PM IVR call: balance Received call for balance for account 10225030 undefined 7 2 5424 78
1064919 39336 2/15/2023 1:29:11 PM 2/15/2023 1:29:12 PM IVR call: balance Received call for balance for account 10211590 undefined 7 2 4132 78
1064918 39335 2/15/2023 1:29:05 PM 2/15/2023 1:29:06 PM IVR call: balance Received call for balance for account 10225030 undefined 7 2 5424 78
1064883 39334 2/15/2023 1:20:40 PM 2/15/2023 1:20:41 PM IVR call: balance Received call for balance for account 10421663 undefined 7 2 8235 78
1064875 39333 2/15/2023 1:19:35 PM 2/15/2023 1:19:37 PM IVR call: balance Received call for balance for account 10307494 undefined 7 2 30884 78
1064867 39332 2/15/2023 1:16:15 PM 2/15/2023 1:16:16 PM IVR call: balance Received call for balance for account 10052279 undefined 7 2 5390 78