Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1065912 | 39392 | 2/16/2023 8:39:12 AM | 2/16/2023 8:39:13 AM | IVR call: balance | Received call for balance for account 10025462 undefined | 7 | 2 | 30898 | 78 | ||||||||||||||||||||||||||||||||
| 1065910 | 39391 | 2/16/2023 8:38:29 AM | 2/16/2023 8:38:30 AM | IVR call: balance | Received call for balance for account 10009322 undefined | 7 | 2 | 8510 | 78 | ||||||||||||||||||||||||||||||||
| 1065888 | 39390 | 2/16/2023 8:30:58 AM | 2/16/2023 8:31:14 AM | IVR call: statement | Received call for statement for account 10009322 sent message: 35436 | 8 | 2 | 8510 | 79 | ||||||||||||||||||||||||||||||||
| 39389 | 2/16/2023 8:25:03 AM | 2/16/2023 8:25:06 AM | transfer of services | please transfer sewerage, fire and refuse from the previous acc no-10436565 house was sold | 6 | 3 | 30897 | 145 | 5 | 2 | 23 | 93 | 117 | 780 | |||||||||||||||||||||||||||
| 1065862 | 39388 | 2/16/2023 8:17:49 AM | 2/16/2023 8:18:04 AM | IVR call: statement | Received call for statement for account 10283619 sent message: 35432 | 8 | 2 | 30896 | 79 | ||||||||||||||||||||||||||||||||
| 1065847 | 39387 | 2/16/2023 8:10:18 AM | 2/16/2023 8:10:19 AM | IVR call: balance | Received call for balance for account 10353385 undefined | 7 | 2 | 8246 | 78 | ||||||||||||||||||||||||||||||||
| 1065842 | 39386 | 2/16/2023 8:09:29 AM | 2/16/2023 8:09:31 AM | IVR call: balance | Received call for balance for account 10353385 undefined | 7 | 2 | 8246 | 78 | ||||||||||||||||||||||||||||||||
| 1065839 | 39385 | 2/16/2023 8:09:08 AM | 2/16/2023 8:09:09 AM | IVR call: balance | Received call for balance for account 10045509 undefined | 7 | 2 | 4478 | 78 | ||||||||||||||||||||||||||||||||
| 1065834 | 39384 | 2/16/2023 8:01:26 AM | 2/16/2023 8:01:27 AM | IVR call: balance | Received call for balance for account 10440097 undefined | 7 | 2 | 28313 | 78 | ||||||||||||||||||||||||||||||||
| 1065804 | 39383 | 2/16/2023 7:48:31 AM | 2/16/2023 7:48:33 AM | IVR call: balance | Received call for balance for account 10438370 undefined | 7 | 2 | 22214 | 78 | ||||||||||||||||||||||||||||||||
| 1065798 | 39382 | 2/16/2023 7:45:45 AM | 2/16/2023 7:46:10 AM | IVR call: statement | Received call for statement for account 10024657 sent message: 35421 | 8 | 2 | 18828 | 79 | ||||||||||||||||||||||||||||||||
| 1065794 | 2/16/2023 7:44:22 AM | 2/16/2023 7:44:23 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1065784 | 39381 | 2/16/2023 7:37:49 AM | 2/16/2023 7:38:08 AM | IVR call: statement | Received call for statement for account 10037950 sent message: 35420 | 8 | 2 | 21855 | 79 | ||||||||||||||||||||||||||||||||
| 1065780 | 39380 | 2/16/2023 7:37:05 AM | 2/16/2023 7:37:06 AM | IVR call: balance | Received call for balance for account 10037950 undefined | 7 | 2 | 21855 | 78 | ||||||||||||||||||||||||||||||||
| 1065778 | 39379 | 2/16/2023 7:35:23 AM | 2/16/2023 7:35:24 AM | IVR call: balance | Received call for balance for account 10037950 undefined | 7 | 2 | 21855 | 78 | ||||||||||||||||||||||||||||||||
| 24401 | 2/16/2023 7:29:38 AM | 2/16/2023 7:29:41 AM | Password for statement | I cannot access my accounts because the password will not let me download statements. Please could someone assist? I have tried using my ID number and my password but it won’t allow me access. | 23 | 3 | 25667 | 5 | 2 | 23 | 8 | 118 | 2308 | ||||||||||||||||||||||||||||
| 1065746 | 39378 | 2/16/2023 7:22:24 AM | 2/16/2023 7:22:25 AM | IVR call: balance | Received call for balance for account 20116661 undefined | 7 | 2 | 27434 | 78 | ||||||||||||||||||||||||||||||||
| 1065718 | 39376 | 2/16/2023 7:09:06 AM | 2/16/2023 7:09:07 AM | IVR call: balance | Received call for balance for account 10418251 undefined | 7 | 2 | 30894 | 78 | ||||||||||||||||||||||||||||||||
| 1065688 | 39374 | 2/16/2023 6:50:21 AM | 2/16/2023 6:50:22 AM | IVR call: balance | Received call for balance for account 10375535 undefined | 7 | 2 | 9521 | 78 | ||||||||||||||||||||||||||||||||
| 1065669 | 39373 | 2/16/2023 6:44:43 AM | 2/16/2023 6:44:44 AM | IVR call: balance | Received call for balance for account 10067030 undefined | 7 | 2 | 17991 | 78 |