Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1066564 | 39471 | 2/16/2023 3:53:55 PM | 2/16/2023 3:53:56 PM | IVR call: balance | Received call for balance for account 10356078 undefined | 7 | 2 | 5823 | 78 | ||||||||||||||||||||||||||||||||
| 1066559 | 39470 | 2/16/2023 3:48:30 PM | 2/16/2023 3:48:31 PM | IVR call: balance | Received call for balance for account 10044738 undefined | 7 | 2 | 20372 | 78 | ||||||||||||||||||||||||||||||||
| 1066549 | 39469 | 2/16/2023 3:46:35 PM | 2/16/2023 3:46:36 PM | IVR call: balance | Received call for balance for account 10106436 undefined | 7 | 2 | 30933 | 78 | ||||||||||||||||||||||||||||||||
| 1066497 | 39468 | 2/16/2023 3:07:49 PM | 2/16/2023 3:07:51 PM | IVR call: balance | Received call for balance for account 10029409 undefined | 7 | 2 | 30932 | 78 | ||||||||||||||||||||||||||||||||
| 1066485 | 39467 | 2/16/2023 2:53:51 PM | 2/16/2023 2:53:52 PM | IVR call: balance | Received call for balance for account 10434728 undefined | 7 | 2 | 26935 | 78 | ||||||||||||||||||||||||||||||||
| 1066475 | 39466 | 2/16/2023 2:42:04 PM | 2/16/2023 2:42:05 PM | IVR call: balance | Received call for balance for account 10287682 undefined | 7 | 2 | 30931 | 78 | ||||||||||||||||||||||||||||||||
| 1066474 | 39465 | 2/16/2023 2:40:18 PM | 2/16/2023 2:40:37 PM | IVR call: statement | Received call for statement for account 10154924 sent message: 35520 | 8 | 2 | 30930 | 79 | ||||||||||||||||||||||||||||||||
| 1066469 | 39464 | 2/16/2023 2:29:51 PM | 2/16/2023 2:29:52 PM | IVR call: balance | Received call for balance for account 10022186 undefined | 7 | 2 | 13797 | 78 | ||||||||||||||||||||||||||||||||
| 39463 | 2/16/2023 2:10:31 PM | 2/16/2023 2:10:33 PM | Change of e-mail and removal of ex spouse | To whom it may concern, Mr Scharnick has notified Buffalo City Metropolitan Municipality on numerous occassions to no longer use the gravtech@iafrica.com e-mail address as he is no longer using this e-mail address. He has requested that you use his personal e-mail address, which is wesleymalcolmscharnick@gmail.com Please remove the gravtech@iafrica.com from you mailing list. Secondly BCMM has Yolanda Scharnick as a registered owner of the property which is incorrect. Mr Wesley Malcolm Scharnick and Mrs Yolanda Scharnick got divorced in 2017 and Mr Wesley Scharnick removed Mrs Yolanda Scharnick from the Bond and he also notified BCMM over the above and he removed her from the BCMM account 10369672. So please correct this accordingly as per his request. You may contact Mr Wesley Scharnick on his personal e-mail or on his cellular number 0711691318. | 23 | 3 | 30929 | 5 | 2 | 23 | 6 | 122 | 3067 | ||||||||||||||||||||||||||||
| 1066445 | 39461 | 2/16/2023 2:01:09 PM | 2/16/2023 2:01:10 PM | IVR call: balance | Received call for balance for account 10025149 undefined | 7 | 2 | 5355 | 78 | ||||||||||||||||||||||||||||||||
| 1066405 | 39460 | 2/16/2023 1:32:47 PM | 2/16/2023 1:32:48 PM | IVR call: balance | Received call for balance for account 10386509 undefined | 7 | 2 | 5268 | 78 | ||||||||||||||||||||||||||||||||
| 1066401 | 39459 | 2/16/2023 1:30:07 PM | 2/16/2023 1:30:08 PM | IVR call: balance | Received call for balance for account 10393597 undefined | 7 | 2 | 4837 | 78 | ||||||||||||||||||||||||||||||||
| 1066398 | 39458 | 2/16/2023 1:28:30 PM | 2/16/2023 1:28:31 PM | IVR call: balance | Received call for balance for account 10364041 undefined | 7 | 2 | 5946 | 78 | ||||||||||||||||||||||||||||||||
| 1066394 | 39457 | 2/16/2023 1:27:25 PM | 2/16/2023 1:27:26 PM | IVR call: balance | Received call for balance for account 10037233 undefined | 7 | 2 | 30927 | 78 | ||||||||||||||||||||||||||||||||
| 1066391 | 39456 | 2/16/2023 1:21:57 PM | 2/16/2023 1:21:58 PM | IVR call: balance | Received call for balance for account 10391951 undefined | 7 | 2 | 18207 | 78 | ||||||||||||||||||||||||||||||||
| 1066390 | 39455 | 2/16/2023 1:21:51 PM | 2/16/2023 1:21:52 PM | IVR call: balance | Received call for balance for account 20030238 undefined | 7 | 2 | 6287 | 78 | ||||||||||||||||||||||||||||||||
| 1066381 | 39454 | 2/16/2023 1:19:42 PM | 2/16/2023 1:19:43 PM | IVR call: balance | Received call for balance for account 10176988 undefined | 7 | 2 | 6183 | 78 | ||||||||||||||||||||||||||||||||
| 39453 | 2/16/2023 1:13:15 PM | 2/16/2023 1:16:13 PM | Water Query | Water Query meter leak | 23 | 3 | 30926 | 144 | 17 | 3 | 23 | 1 | 96 | 778 | 778 | ||||||||||||||||||||||||||
| 1066362 | 39452 | 2/16/2023 1:09:24 PM | 2/16/2023 1:09:40 PM | IVR call: meter-reading | Received call for meter-reading for account 10441803 Meter reading: [74] Meter type: [water] | 10 | 2 | 30925 | 81 | ||||||||||||||||||||||||||||||||
| 39450 | 2/16/2023 12:59:53 PM | 2/16/2023 12:59:59 PM | Water Works fixed | Water Works fixed leak with Reference No:776794 | 22 | 3 | 30924 | 207 | 17 | 4 | 23 | 1 | 96 | 1208 |