Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1069365 39626 2/19/2023 10:27:07 AM 2/19/2023 10:27:21 AM IVR call: statement Received call for statement for account 10351686 sent message: 35698 8 2 29313 79
1069313 39625 2/19/2023 9:20:13 AM 2/19/2023 9:20:14 AM IVR call: balance Received call for balance for account 10006874 undefined 7 2 25014 78
1069303 39624 2/19/2023 9:16:16 AM 2/19/2023 9:16:43 AM IVR call: statement Received call for statement for account 10006874 sent message: 35696 8 2 25014 79
1069273 39623 2/19/2023 8:48:16 AM 2/19/2023 8:48:17 AM IVR call: balance Received call for balance for account 10219708 undefined 7 2 31000 78
39619 2/19/2023 8:44:46 AM 2/19/2023 8:44:49 AM Objection form Please send me an update objection form for my account 23 3 30998 5 3 23 8 62 3080
1069263 39622 2/19/2023 8:41:59 AM 2/19/2023 8:42:00 AM IVR call: balance Received call for balance for account 10355873 undefined 7 2 17566 78
1069262 39621 2/19/2023 8:41:04 AM 2/19/2023 8:41:05 AM IVR call: balance Received call for balance for account 10355873 undefined 7 2 17566 78
1069261 39620 2/19/2023 8:41:01 AM 2/19/2023 8:41:20 AM IVR call: statement Received call for statement for account 10243982 sent message: 35692 8 2 30999 79
1069257 39618 2/19/2023 8:28:28 AM 2/19/2023 8:28:30 AM IVR call: balance Received call for balance for account 10419708 undefined 7 2 30997 78
37631 2/19/2023 8:13:46 AM 2/19/2023 8:14:19 AM WATER QUERY I have an enquiry about the outstanding water bill in my account 10360968,the electricity is blocked so far today I paid R3750 but it does not reflect in a confirmation slip from the shop&nbsp;<div><br></div><div>Zoleka Speelman</div> 6 3 27625 18 17 3 23 1 111 18 18
7026 2/19/2023 8:05:14 AM 2/19/2023 8:07:14 AM CHANGE OF OWNERSHIP QUERY Good day<div>&nbsp;</div><div>Herewith letter confirming registration of transfer together with annexures.</div><div>&nbsp;</div><div>Kindly attend to the finalising and closing of the account in the name of the Sellers and the opening of the account in the name of the Purchaser.</div><div>&nbsp;</div><div>With thanks</div><div>&nbsp;</div><div>&nbsp;</div><div>CINDY CLOETE</div><div>CONVEYANCING</div><div>SMITH TABATA ATTORNEYS | EAST LONDON</div> 6 3 6125 18 5 2 23 6 122 18 18
39617 2/19/2023 7:23:56 AM 2/19/2023 7:25:25 AM LATE TERMINATION QUERY Good day&nbsp;<div><br></div><div>Herewith letter confirming registration of transfer together with annexures.</div><div><br></div><div>Kindly attend to the finalising and closing of the account in the name of the Seller and the opening of the account in the name of the Purchasers.</div><div><br></div><div>Kind regards</div> 6 3 30996 18 5 2 23 6 122 18 18
1069024 39616 2/19/2023 5:26:18 AM 2/19/2023 5:26:21 AM IVR call: balance Received call for balance for account 10345628 undefined 7 2 5156 78
1068989 39615 2/18/2023 7:17:01 PM 2/18/2023 7:17:02 PM IVR call: balance Received call for balance for account 10440097 undefined 7 2 28313 78
1068883 39614 2/18/2023 4:48:03 PM 2/18/2023 4:48:38 PM IVR call: statement Received call for statement for account 10418473 sent message: 35679 8 2 30995 79
1068875 39613 2/18/2023 4:45:33 PM 2/18/2023 4:45:34 PM IVR call: balance Received call for balance for account 10395112 undefined 7 2 5590 78
1068874 39612 2/18/2023 4:45:08 PM 2/18/2023 4:45:24 PM IVR call: statement Received call for statement for account 10315804 sent message: 35678 8 2 5887 79
1068872 39611 2/18/2023 4:43:02 PM 2/18/2023 4:43:03 PM IVR call: balance Received call for balance for account 10315804 undefined 7 2 5887 78
1068844 39610 2/18/2023 4:10:12 PM 2/18/2023 4:10:13 PM IVR call: balance Received call for balance for account 10298354 undefined 7 2 5930 78
1068843 39609 2/18/2023 4:08:32 PM 2/18/2023 4:08:53 PM IVR call: statement Received call for statement for account 10298354 sent message: 35677 8 2 5930 79