Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 401599 | 4629 | 5/27/2021 2:14:37 PM | 5/27/2021 2:14:37 PM | IVR call: balance | Received call for balance for account 10363244 undefined | 3913 | 5/27/2021 2:14:37 PM | ||||||||||||||||||||||||||||||||||
| 401597 | 4628 | 5/27/2021 2:14:12 PM | 5/27/2021 2:14:13 PM | IVR call: balance | Received call for balance for account 10022539 undefined | 3927 | 5/27/2021 2:14:13 PM | ||||||||||||||||||||||||||||||||||
| 401595 | 4627 | 5/27/2021 2:13:51 PM | 5/27/2021 2:13:52 PM | IVR call: balance | Received call for balance for account 10363244 undefined | 3913 | 5/27/2021 2:13:52 PM | ||||||||||||||||||||||||||||||||||
| 401591 | 4626 | 5/27/2021 2:10:20 PM | 5/27/2021 2:10:21 PM | IVR call: balance | Received call for balance for account 10022539 undefined | 3927 | 5/27/2021 2:10:21 PM | ||||||||||||||||||||||||||||||||||
| 401543 | 4625 | 5/27/2021 1:39:21 PM | 9/1/2021 1:28:44 PM | IVR call: balance | Received call for balance for account 10328848 undefined | 3926 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-23T12:46:47.858Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-09-01T13:28:44.085Z"}] | 9/1/2021 1:28:44 PM | 4 | ||||||||||||||||||||||||||||||||
| 401520 | 4624 | 5/27/2021 1:23:10 PM | 5/27/2021 1:23:11 PM | IVR call: balance | Received call for balance for account 20134029 undefined | 3925 | 5/27/2021 1:23:11 PM | ||||||||||||||||||||||||||||||||||
| 401516 | 4623 | 5/27/2021 1:22:18 PM | 5/27/2021 1:22:18 PM | IVR call: balance | Received call for balance for account 20134029 undefined | 3925 | 5/27/2021 1:22:18 PM | ||||||||||||||||||||||||||||||||||
| 401510 | 4622 | 5/27/2021 1:17:36 PM | 5/27/2021 1:17:36 PM | IVR call: balance | Received call for balance for account 20133547 undefined | 3398 | 5/27/2021 1:17:36 PM | ||||||||||||||||||||||||||||||||||
| 401507 | 4621 | 5/27/2021 1:16:38 PM | 5/27/2021 1:16:38 PM | IVR call: balance | Received call for balance for account 20133547 undefined | 3398 | 5/27/2021 1:16:38 PM | ||||||||||||||||||||||||||||||||||
| 4618 | 5/27/2021 12:44:21 PM | 7/2/2022 9:51:14 AM | water query | high water consumption in November 2020 account<div>Consumption normal debt written off 06/2021</div> | 27 | 3 | 3924 | 132 | 4 | 23 | 1 | 67 | [{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-05-27T12:44:28.929Z"}] | 1 | 67 | 7/2/2022 9:51:14 AM | 12 | 12 | |||||||||||||||||||||||
| 401458 | 4620 | 5/27/2021 12:42:36 PM | 5/27/2021 12:42:37 PM | IVR call: balance | Received call for balance for account 10427112 undefined | 3923 | 5/27/2021 12:42:37 PM | ||||||||||||||||||||||||||||||||||
| 401456 | 4619 | 5/27/2021 12:42:15 PM | 11/27/2021 9:57:36 AM | IVR call: balance | Received call for balance for account 10375493 undefined | 3922 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-11-27T09:57:36.164Z"}] | 11/27/2021 9:57:36 AM | 20 | ||||||||||||||||||||||||||||||||
| 401455 | 4617 | 5/27/2021 12:39:56 PM | 5/27/2021 12:39:57 PM | IVR call: balance | Received call for balance for account 10275763 undefined | 3921 | 5/27/2021 12:39:57 PM | ||||||||||||||||||||||||||||||||||
| 401449 | 5/27/2021 12:34:38 PM | 5/27/2021 12:34:39 PM | IVR call:$7 | Received call for $698 for account undefined | 5/27/2021 12:34:39 PM | ||||||||||||||||||||||||||||||||||||
| 401437 | 4616 | 5/27/2021 12:27:05 PM | 5/27/2021 12:27:06 PM | IVR call: balance | Received call for balance for account 10038337 undefined | 946 | 5/27/2021 12:27:06 PM | ||||||||||||||||||||||||||||||||||
| 401430 | 4615 | 5/27/2021 12:21:44 PM | 5/27/2021 12:21:45 PM | IVR call: balance | Received call for balance for account 10038337 undefined | 945 | 5/27/2021 12:21:45 PM | ||||||||||||||||||||||||||||||||||
| 401426 | 4614 | 5/27/2021 12:19:45 PM | 5/27/2021 12:19:45 PM | IVR call: balance | Received call for balance for account 10038337 undefined | 944 | 5/27/2021 12:19:45 PM | ||||||||||||||||||||||||||||||||||
| 401425 | 4613 | 5/27/2021 12:18:14 PM | 5/27/2021 12:18:14 PM | IVR call: balance | Received call for balance for account 10038337 undefined | 943 | 5/27/2021 12:18:14 PM | ||||||||||||||||||||||||||||||||||
| 401421 | 4612 | 5/27/2021 12:15:16 PM | 5/27/2021 12:15:16 PM | IVR call: balance | Received call for balance for account 10379191 undefined | 3920 | 5/27/2021 12:15:16 PM | ||||||||||||||||||||||||||||||||||
| 4611 | 5/27/2021 12:04:49 PM | 7/2/2022 10:16:54 AM | high consumption | high water consumption.<div>Consumption decreased ,Debt written off.<br></div> | 27 | 3 | 3919 | 13 | 4 | 23 | 1 | 67 | [{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-05-27T12:04:50.973Z"}] | 1 | 67 | 7/2/2022 10:16:42 AM | 12 | 12 |