Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1069785 39647 2/20/2023 6:40:36 AM 2/20/2023 6:40:38 AM IVR call: balance Received call for balance for account 10360379 undefined 7 2 29551 78
1069758 39646 2/20/2023 6:28:39 AM 2/20/2023 6:28:41 AM IVR call: balance Received call for balance for account 10442909 undefined 7 2 31008 78
1069755 39645 2/20/2023 6:26:26 AM 2/20/2023 6:26:27 AM IVR call: balance Received call for balance for account 10442909 undefined 7 2 31008 78
1069753 39644 2/20/2023 6:24:28 AM 2/20/2023 6:24:43 AM IVR call: statement Received call for statement for account 10388418 sent message: 35707 8 2 20650 79
1069707 39643 2/20/2023 5:33:06 AM 2/20/2023 5:33:07 AM IVR call: balance Received call for balance for account 10216999 undefined 7 2 31007 78
1069700 39642 2/20/2023 5:17:32 AM 2/20/2023 5:17:33 AM IVR call: balance Received call for balance for account 10364866 undefined 7 2 5598 78
1069631 39641 2/19/2023 5:40:23 PM 2/19/2023 5:40:24 PM IVR call: balance Received call for balance for account 10291571 undefined 7 2 6269 78
39639 2/19/2023 4:33:33 PM 2/19/2023 4:33:36 PM interim reading backcharge consumer is complaining about the high comsumption on her account for water 6 3 31003 27 17 2 23 1 111 27
1069579 39638 2/19/2023 4:09:00 PM 2/19/2023 4:09:01 PM IVR call: balance Received call for balance for account 10387537 undefined 7 2 28325 78
1069563 39637 2/19/2023 3:36:54 PM 2/19/2023 3:36:55 PM IVR call: balance Received call for balance for account 10247154 undefined 7 2 28398 78
1069550 39636 2/19/2023 2:48:51 PM 2/19/2023 2:48:52 PM IVR call: balance Received call for balance for account 10074381 undefined 7 2 7099 78
1069546 39635 2/19/2023 2:33:01 PM 2/19/2023 2:33:02 PM IVR call: balance Received call for balance for account 10243982 undefined 7 2 30999 78
1069543 39634 2/19/2023 2:28:03 PM 2/19/2023 2:28:04 PM IVR call: balance Received call for balance for account 10243982 undefined 7 2 30999 78
1069542 39633 2/19/2023 2:25:30 PM 2/19/2023 2:26:08 PM IVR call: statement Received call for statement for account 10243982 sent message: 35703 8 2 30999 79
1069515 39632 2/19/2023 1:32:01 PM 2/19/2023 1:32:03 PM IVR call: balance Received call for balance for account 10244203 undefined 7 2 15702 78
1069456 39631 2/19/2023 12:22:01 PM 2/19/2023 12:22:15 PM IVR call: statement Received call for statement for account 10422513 sent message: 35702 8 2 29282 79
1069443 39630 2/19/2023 11:54:24 AM 2/19/2023 11:54:25 AM IVR call: balance Received call for balance for account 10029389 undefined 7 2 5133 78
1069427 39629 2/19/2023 11:27:01 AM 2/19/2023 11:27:19 AM IVR call: statement Received call for statement for account 10438201 sent message: 35701 8 2 30798 79
1069425 39628 2/19/2023 11:26:17 AM 2/19/2023 11:26:18 AM IVR call: balance Received call for balance for account 10438201 undefined 7 2 30798 78
39627 2/19/2023 10:38:51 AM 2/19/2023 10:39:01 AM SEWERAGE QUERY Good day<div>Could you please explain to me this sewerage domestic granny 1 pans that has for years been coming on my billing account that I have just been paying over the years and just want clarification on please.</div><div>As you can see the house I am paying R549.26 on 23/07/2022 billing account for 70 14th Avenue, erf GNB01086 but what I don’t understand what is the sewerage domestic granny 1 pans R309.75 for?</div><div><br></div><div><br></div><div>Kind Regards</div><div><br></div><div>Esme Coetzee</div><div>Property Practitioner</div><div>esme@emontiproperties.co.za</div><div>Cell: 084 601 2548</div><div>Office: 065 748 4109</div> 6 3 31002 18 5 2 23 93 119 18 18