Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 401939 | 4650 | 5/28/2021 6:18:54 AM | 5/28/2021 6:18:54 AM | IVR call:$20 | Received call for $711 for account 20174832 | 3936 | 5/28/2021 6:18:54 AM | ||||||||||||||||||||||||||||||||||
| 401938 | 4648 | 5/28/2021 6:18:14 AM | 5/28/2021 6:18:15 AM | IVR call:$19 | Received call for $710 for account 20174832 | 3936 | 5/28/2021 6:18:15 AM | ||||||||||||||||||||||||||||||||||
| 401924 | 4647 | 5/28/2021 6:02:29 AM | 5/28/2021 6:02:29 AM | IVR call:$18 | Received call for $709 for account 10024379 | 3935 | 5/28/2021 6:02:29 AM | ||||||||||||||||||||||||||||||||||
| 401923 | 4646 | 5/28/2021 6:00:19 AM | 5/28/2021 6:00:19 AM | IVR call:$17 | Received call for $708 for account 10024379 | 3935 | 5/28/2021 6:00:19 AM | ||||||||||||||||||||||||||||||||||
| 401903 | 4645 | 5/28/2021 5:53:18 AM | 5/28/2021 5:53:18 AM | IVR call:$16 | Received call for $707 for account 10160416 | 3933 | 5/28/2021 5:53:18 AM | ||||||||||||||||||||||||||||||||||
| 401900 | 4644 | 5/28/2021 5:51:53 AM | 5/28/2021 5:51:53 AM | IVR call:$15 | Received call for $706 for account 10154466 | 3934 | 5/28/2021 5:51:53 AM | ||||||||||||||||||||||||||||||||||
| 401898 | 4643 | 5/28/2021 5:50:59 AM | 5/28/2021 5:50:59 AM | IVR call:$14 | Received call for $705 for account 10160416 | 3933 | 5/28/2021 5:50:59 AM | ||||||||||||||||||||||||||||||||||
| 401897 | 4642 | 5/28/2021 5:50:07 AM | 5/28/2021 5:50:07 AM | IVR call:$13 | Received call for $704 for account 10160416 | 3933 | 5/28/2021 5:50:07 AM | ||||||||||||||||||||||||||||||||||
| 401849 | 4641 | 5/28/2021 3:42:44 AM | 5/28/2021 3:42:45 AM | IVR call:$12 | Received call for $703 for account 10284483 | 3932 | 5/28/2021 3:42:45 AM | ||||||||||||||||||||||||||||||||||
| 401848 | 4640 | 5/28/2021 3:28:57 AM | 5/28/2021 3:28:57 AM | IVR call:$11 | Received call for $702 for account 10284483 | 3932 | 5/28/2021 3:28:57 AM | ||||||||||||||||||||||||||||||||||
| 401847 | 4639 | 5/28/2021 3:28:16 AM | 5/28/2021 3:28:16 AM | IVR call:$10 | Received call for $701 for account 10284483 | 3932 | 5/28/2021 3:28:16 AM | ||||||||||||||||||||||||||||||||||
| 401846 | 4638 | 5/28/2021 3:06:27 AM | 5/28/2021 3:06:27 AM | IVR call:$9 | Received call for $700 for account 10284483 | 3932 | 5/28/2021 3:06:27 AM | ||||||||||||||||||||||||||||||||||
| 401845 | 4637 | 5/28/2021 1:58:53 AM | 5/28/2021 1:58:54 AM | IVR call:$8 | Received call for $699 for account 10284483 | 3932 | 5/28/2021 1:58:54 AM | ||||||||||||||||||||||||||||||||||
| 401843 | 4636 | 5/28/2021 1:47:53 AM | 5/28/2021 1:48:13 AM | IVR call: meter-reading | Received call for meter-reading for account 10284483 Meter reading: [3354] Meter type: [electric] | 3932 | 5/28/2021 1:48:13 AM | ||||||||||||||||||||||||||||||||||
| 401814 | 4635 | 5/27/2021 8:24:51 PM | 5/27/2021 8:24:51 PM | IVR call: balance | Received call for balance for account 10373947 undefined | 3841 | 5/27/2021 8:24:51 PM | ||||||||||||||||||||||||||||||||||
| 401750 | 4634 | 5/27/2021 4:09:23 PM | 5/27/2021 4:09:25 PM | IVR call: balance | Received call for balance for account 10009594 undefined | 3931 | 5/27/2021 4:09:25 PM | ||||||||||||||||||||||||||||||||||
| 401749 | 4633 | 5/27/2021 4:08:06 PM | 5/27/2021 4:08:07 PM | IVR call: balance | Received call for balance for account 10009594 undefined | 3931 | 5/27/2021 4:08:07 PM | ||||||||||||||||||||||||||||||||||
| 401710 | 4632 | 5/27/2021 3:16:57 PM | 5/27/2021 3:16:58 PM | IVR call: balance | Received call for balance for account 10013805 undefined | 3930 | 5/27/2021 3:16:58 PM | ||||||||||||||||||||||||||||||||||
| 401650 | 4631 | 5/27/2021 2:30:41 PM | 5/27/2021 2:30:41 PM | IVR call: balance | Received call for balance for account 10372439 undefined | 3929 | 5/27/2021 2:30:41 PM | ||||||||||||||||||||||||||||||||||
| 401646 | 4630 | 5/27/2021 2:30:06 PM | 5/27/2021 2:30:07 PM | IVR call: balance | Received call for balance for account 10342439 undefined | 3928 | 5/27/2021 2:30:07 PM |