Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 402505 | 4752 | 5/28/2021 11:04:34 AM | 5/28/2021 11:04:35 AM | IVR call:$82 | Received call for $773 for account 10036963 | 4017 | 5/28/2021 11:04:35 AM | ||||||||||||||||||||||||||||||||||
| 402498 | 4751 | 5/28/2021 11:01:16 AM | 5/28/2021 11:01:16 AM | IVR call:$81 | Received call for $772 for account 10036963 | 4017 | 5/28/2021 11:01:16 AM | ||||||||||||||||||||||||||||||||||
| 402495 | 4750 | 5/28/2021 10:59:19 AM | 5/28/2021 10:59:19 AM | IVR call:$80 | Received call for $771 for account 10036963 | 4017 | 5/28/2021 10:59:19 AM | ||||||||||||||||||||||||||||||||||
| 402493 | 4749 | 5/28/2021 10:55:35 AM | 5/28/2021 10:55:35 AM | IVR call:$79 | Received call for $770 for account 10379501 | 4016 | 5/28/2021 10:55:35 AM | ||||||||||||||||||||||||||||||||||
| 402492 | 4748 | 5/28/2021 10:54:38 AM | 5/28/2021 10:54:38 AM | IVR call:$78 | Received call for $769 for account 10342867 | 4015 | 5/28/2021 10:54:38 AM | ||||||||||||||||||||||||||||||||||
| 402491 | 4747 | 5/28/2021 10:53:37 AM | 5/28/2021 10:53:37 AM | IVR call:$77 | Received call for $768 for account 10389124 | 3871 | 5/28/2021 10:53:37 AM | ||||||||||||||||||||||||||||||||||
| 402479 | 4746 | 5/28/2021 10:43:31 AM | 5/28/2021 10:43:31 AM | IVR call:$76 | Received call for $767 for account 10013687 | 4014 | 5/28/2021 10:43:31 AM | ||||||||||||||||||||||||||||||||||
| 4745 | 5/28/2021 10:42:35 AM | 5/28/2021 10:42:35 AM | IVR call:$75 | Received call for $766 for account 10424944 | 4013 | 5/28/2021 10:42:35 AM | |||||||||||||||||||||||||||||||||||
| 4743 | 5/28/2021 10:34:12 AM | 11/13/2021 9:19:25 AM | water consumption still high, needs to be monitored for 3 months. | water consumption still high, needs to be monitored for 3 months.<div>journal no. 447404 approved 09/11/21</div><br/><b>Journal Amount</b>: [58561.25] | 27 | 3 | 4012 | 17 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-05-28T10:37:41.246Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-20T07:40:49.704Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T06:00:22.095Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T06:01:48.498Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T06:09:47.390Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T06:10:01.455Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-13T09:18:11.603Z"}] | 1 | 96 | 2 | 11/13/2021 9:19:25 AM | 17 | 2 | ||||||||||||||||||||||
| 402466 | 4742 | 5/28/2021 10:32:47 AM | 5/28/2021 10:32:47 AM | IVR call:$74 | Received call for $765 for account 10244473 | 4009 | 5/28/2021 10:32:47 AM | ||||||||||||||||||||||||||||||||||
| 4740 | 5/28/2021 10:31:29 AM | 11/5/2021 12:43:30 PM | water consumption still high, needs to be monitored. | water consumption still high, needs to be monitored. <div><br></div><div>Duplicate Query closed on ref #21232<br><div><br></div></div> | 27 | 3 | 4010 | 8 | 2 | 23 | 1 | 49 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-05-28T10:34:56.741Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-05T12:41:17.913Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-05T12:41:51.183Z"}] | 1 | 96 | 3 | 11/5/2021 12:43:30 PM | 8 | 3 | ||||||||||||||||||||||
| 402464 | 4741 | 5/28/2021 10:31:27 AM | 5/28/2021 10:31:27 AM | IVR call:$73 | Received call for $764 for account 10244473 | 4009 | 5/28/2021 10:31:27 AM | ||||||||||||||||||||||||||||||||||
| 402452 | 4739 | 5/28/2021 10:22:27 AM | 10/21/2021 2:38:08 PM | IVR call:$72 | Received call for $763 for account 10028207 | 2087 | [{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-11T10:04:58.478Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-10-21T14:38:08.203Z"}] | 10/21/2021 2:38:08 PM | 2 | ||||||||||||||||||||||||||||||||
| 402447 | 4738 | 5/28/2021 10:21:24 AM | 5/28/2021 10:21:24 AM | IVR call:$71 | Received call for $762 for account 10028207 | 2087 | 5/28/2021 10:21:24 AM | ||||||||||||||||||||||||||||||||||
| 402445 | 4737 | 5/28/2021 10:21:23 AM | 5/28/2021 10:21:23 AM | IVR call:$70 | Received call for $761 for account 10361548 | 4005 | 5/28/2021 10:21:23 AM | ||||||||||||||||||||||||||||||||||
| 402442 | 4736 | 5/28/2021 10:20:44 AM | 5/28/2021 10:20:44 AM | IVR call:$69 | Received call for $760 for account 10028207 | 2087 | 5/28/2021 10:20:44 AM | ||||||||||||||||||||||||||||||||||
| 402440 | 4735 | 5/28/2021 10:19:24 AM | 5/28/2021 10:19:48 AM | IVR call: statement | Received call for statement for account 10332144 undefined | 4007 | 5/28/2021 10:19:48 AM | ||||||||||||||||||||||||||||||||||
| 402439 | 4734 | 5/28/2021 10:18:38 AM | 5/28/2021 10:18:38 AM | IVR call:$68 | Received call for $759 for account 10038337 | 949 | 5/28/2021 10:18:38 AM | ||||||||||||||||||||||||||||||||||
| 402435 | 4733 | 5/28/2021 10:13:15 AM | 5/28/2021 10:13:15 AM | IVR call:$67 | Received call for $758 for account 10038337 | 948 | 5/28/2021 10:13:15 AM | ||||||||||||||||||||||||||||||||||
| 402433 | 4732 | 5/28/2021 10:12:14 AM | 5/28/2021 10:12:15 AM | IVR call:$66 | Received call for $757 for account 10038337 | 947 | 5/28/2021 10:12:15 AM |