Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
403123 4813 5/29/2021 10:35:11 AM 5/29/2021 10:35:11 AM IVR call:$122 Received call for $813 for account 10284483 3932 5/29/2021 10:35:11 AM
403119 4812 5/29/2021 10:33:00 AM 5/29/2021 10:33:01 AM IVR call:$121 Received call for $812 for account 10035612 4041 5/29/2021 10:33:01 AM
403112 4811 5/29/2021 10:32:45 AM 5/29/2021 10:32:45 AM IVR call:$120 Received call for $811 for account 10076270 4058 5/29/2021 10:32:45 AM
403115 4810 5/29/2021 10:32:21 AM 5/29/2021 10:32:21 AM IVR call:$119 Received call for $810 for account 10035612 4041 5/29/2021 10:32:21 AM
403108 4809 5/29/2021 10:31:20 AM 5/29/2021 10:31:20 AM IVR call:$118 Received call for $809 for account 10035612 4041 5/29/2021 10:31:20 AM
403104 4808 5/29/2021 10:29:39 AM 5/29/2021 10:29:39 AM IVR call:$117 Received call for $808 for account 10360136 4059 5/29/2021 10:29:39 AM
403101 4807 5/29/2021 10:28:16 AM 5/29/2021 10:28:16 AM IVR call:$116 Received call for $807 for account 10360136 4059 5/29/2021 10:28:16 AM
403099 4806 5/29/2021 10:28:11 AM 5/29/2021 10:28:12 AM IVR call:$115 Received call for $806 for account 10247346 4057 5/29/2021 10:28:12 AM
403090 4805 5/29/2021 10:23:16 AM 5/29/2021 10:23:16 AM IVR call:$114 Received call for $805 for account 10076270 4058 5/29/2021 10:23:16 AM
403087 4804 5/29/2021 10:19:48 AM 5/29/2021 10:19:48 AM IVR call:$113 Received call for $804 for account 10247346 4057 5/29/2021 10:19:48 AM
403053 4803 5/29/2021 9:37:59 AM 5/29/2021 9:37:59 AM IVR call:$112 Received call for $803 for account 10427037 4056 5/29/2021 9:37:59 AM
403049 4802 5/29/2021 9:34:50 AM 11/16/2021 12:36:36 PM IVR call:$111 Received call for $802 for account 10397929 1172 [{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-19T12:12:31.894Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-21T07:41:13.005Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-16T11:11:50.371Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-16T12:36:36.324Z"}] 11/16/2021 12:36:36 PM 3
403048 4801 5/29/2021 9:33:43 AM 5/29/2021 9:33:43 AM IVR call:$110 Received call for $801 for account 10397929 1172 5/29/2021 9:33:43 AM
403042 4800 5/29/2021 9:30:00 AM 5/29/2021 9:30:00 AM IVR call:$109 Received call for $800 for account 10427037 4056 5/29/2021 9:30:00 AM
402963 4799 5/29/2021 8:05:34 AM 5/29/2021 8:05:34 AM IVR call:$108 Received call for $799 for account 10289639 4055 5/29/2021 8:05:34 AM
402943 4798 5/29/2021 7:32:51 AM 5/29/2021 7:32:51 AM IVR call:$107 Received call for $798 for account 10398524 4054 5/29/2021 7:32:51 AM
402932 4797 5/29/2021 7:11:33 AM 5/29/2021 7:11:33 AM IVR call:$106 Received call for $797 for account 10398524 4054 5/29/2021 7:11:33 AM
402930 4796 5/29/2021 7:09:18 AM 5/29/2021 7:09:18 AM IVR call:$105 Received call for $796 for account 10398524 4054 5/29/2021 7:09:18 AM
402914 4795 5/29/2021 7:01:56 AM 5/29/2021 7:01:56 AM IVR call:$104 Received call for $795 for account 10398524 4054 5/29/2021 7:01:56 AM
402905 4794 5/29/2021 6:47:58 AM 5/29/2021 6:47:58 AM IVR call:$103 Received call for $794 for account 10357590 4053 5/29/2021 6:47:58 AM