Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 4894 | 5/31/2021 7:58:16 AM | 9/14/2021 1:13:41 PM | Debt consolidation | Consolidate debt to owner's account no : 10146487. | 3 | 4092 | 2 | 23 | 13 | 76 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-31T07:57:41.460Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T13:13:42.267Z"}] | 13 | 76 | 172 | |||||||||||||||||||||||||||
| 404136 | 4893 | 5/31/2021 7:54:35 AM | 5/31/2021 7:54:37 AM | IVR call: balance | Received call for balance for account 10235861 undefined | 7 | 2 | 4091 | 78 | 78 | 5/31/2021 7:54:37 AM | ||||||||||||||||||||||||||||||
| 404122 | 5/31/2021 7:50:49 AM | 5/31/2021 7:50:49 AM | IVR call:$164 | Received call for $855 for account undefined | 5/31/2021 7:50:49 AM | ||||||||||||||||||||||||||||||||||||
| 4892 | 5/31/2021 7:50:01 AM | 2/15/2022 7:19:20 AM | High water consumption | Kindly investigate high water charges raised on this account. <div><br></div><div>Journal processed and approved. Query resolved.</div> | 27 | 3 | 4090 | 74 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-31T07:49:26.104Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-14T13:20:35.261Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-15T07:17:52.052Z"}] | 1 | 111 | 214 | 2/15/2022 7:19:20 AM | 172 | 214 | ||||||||||||||||||||||
| 4887 | 5/31/2021 7:47:38 AM | 3/28/2022 7:25:06 AM | HIGH WATER CONSUMPTION | CONSUMER QUERYING HIGH WATER CONSUMPTION. KINDLY INVESTIGATE AND RESOLVE.<div><br></div><div>Journal processed and approved. Query resolved.</div> | 27 | 3 | 4089 | 17 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"14","un":"asandag","dt":"2021-05-31T07:49:17.986Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-14T13:02:10.040Z"}] | 1 | 111 | 214 | 3/28/2022 7:25:06 AM | 17 | 214 | ||||||||||||||||||||||
| 404108 | 4891 | 5/31/2021 7:45:35 AM | 5/31/2021 7:45:59 AM | IVR call: statement | Received call for statement for account 10286714 sent message: 8 | 8 | 2 | 4088 | 79 | 79 | 5/31/2021 7:45:59 AM | 115737 | |||||||||||||||||||||||||||||
| 404109 | 4890 | 5/31/2021 7:45:16 AM | 5/31/2021 7:45:42 AM | IVR call: statement | Received call for statement for account 20339354 sent message: 7 | 8 | 2 | 4087 | 79 | 79 | 5/31/2021 7:45:42 AM | 115736 | |||||||||||||||||||||||||||||
| 4888 | 5/31/2021 7:45:01 AM | 3/28/2022 7:07:05 AM | DOG TAX | REMOVE DOG TAX<br/><b>Journal Number</b>: [834 011]<br/><b>Journal Amount</b>: [-R131.00] | 27 | 3 | 4086 | 15 | 2 | 23 | 12 | 75 | [{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-31T07:45:03.395Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-04T12:42:12.082Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-13T10:42:58.698Z"}] | 12 | 75 | 3/28/2022 7:07:05 AM | 15 | 3 | |||||||||||||||||||||||
| 404104 | 4889 | 5/31/2021 7:44:22 AM | 5/31/2021 7:44:23 AM | IVR call: balance | Received call for balance for account 10263645 undefined | 7 | 2 | 4085 | 78 | 78 | 5/31/2021 7:44:23 AM | ||||||||||||||||||||||||||||||
| 4885 | 5/31/2021 7:30:14 AM | 3/28/2022 7:23:36 AM | DOG TAX | REMOVE DOG TAX - 2020/12<br/><b>Journal Number</b>: [833994]<br/><b>Journal Amount</b>: [-R131.00] | 27 | 3 | 4083 | 13 | 2 | 23 | 12 | 75 | [{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-31T07:30:16.264Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-04T12:39:01.135Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-13T10:42:31.203Z"}] | 12 | 75 | 3/28/2022 7:23:36 AM | 13 | 3 | |||||||||||||||||||||||
| 404085 | 4886 | 5/31/2021 7:30:01 AM | 5/31/2021 7:30:02 AM | IVR call: balance | Received call for balance for account 10043062 undefined | 7 | 2 | 4082 | 78 | 78 | 5/31/2021 7:30:02 AM | ||||||||||||||||||||||||||||||
| 404066 | 4884 | 5/31/2021 7:21:12 AM | 5/31/2021 7:21:13 AM | IVR call:$163 | Received call for $854 for account 10330654 | 4081 | 5/31/2021 7:21:13 AM | ||||||||||||||||||||||||||||||||||
| 404058 | 4883 | 5/31/2021 7:18:55 AM | 5/31/2021 7:18:56 AM | IVR call: balance | Received call for balance for account 10045211 undefined | 7 | 2 | 4080 | 78 | 78 | 5/31/2021 7:18:56 AM | ||||||||||||||||||||||||||||||
| 404060 | 4882 | 5/31/2021 7:18:35 AM | 5/31/2021 7:18:37 AM | IVR call: balance | Received call for balance for account 10412793 undefined | 7 | 2 | 4079 | 78 | 78 | 5/31/2021 7:18:37 AM | ||||||||||||||||||||||||||||||
| 404027 | 4880 | 5/31/2021 7:10:11 AM | 5/31/2021 7:10:12 AM | IVR call: balance | Received call for balance for account 10387905 undefined | 7 | 2 | 4077 | 78 | 78 | 5/31/2021 7:10:12 AM | ||||||||||||||||||||||||||||||
| 404024 | 4881 | 5/31/2021 7:10:02 AM | 5/31/2021 7:10:33 AM | IVR call: statement | Received call for statement for account 10431550 sent message: 6 | 8 | 2 | 4078 | 79 | 79 | 5/31/2021 7:10:33 AM | 115735 | |||||||||||||||||||||||||||||
| 404022 | 4880 | 5/31/2021 7:09:19 AM | 5/31/2021 7:09:19 AM | IVR call: balance | Received call for balance for account 10387905 undefined | 7 | 2 | 4077 | 78 | 78 | 5/31/2021 7:09:19 AM | ||||||||||||||||||||||||||||||
| 404017 | 4879 | 5/31/2021 7:08:27 AM | 5/31/2021 7:08:28 AM | IVR call: balance | Received call for balance for account 10071216 undefined | 7 | 2 | 4076 | 78 | 78 | 5/31/2021 7:08:28 AM | ||||||||||||||||||||||||||||||
| 404015 | 4878 | 5/31/2021 7:08:06 AM | 5/31/2021 7:08:07 AM | IVR call: balance | Received call for balance for account 10028497 undefined | 7 | 2 | 4075 | 78 | 78 | 5/31/2021 7:08:07 AM | ||||||||||||||||||||||||||||||
| 404010 | 4878 | 5/31/2021 7:06:37 AM | 5/31/2021 7:06:38 AM | IVR call: balance | Received call for balance for account 10028497 undefined | 7 | 2 | 4075 | 78 | 78 | 5/31/2021 7:06:38 AM |