Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 404243 | 4908 | 5/31/2021 8:32:04 AM | 5/31/2021 8:32:05 AM | IVR call: balance | Received call for balance for account 10402495 undefined | 7 | 2 | 4105 | 78 | 78 | 5/31/2021 8:32:05 AM | ||||||||||||||||||||||||||||||
| 404242 | 4909 | 5/31/2021 8:31:51 AM | 5/31/2021 8:32:09 AM | IVR call: statement | Received call for statement for account 10419878 sent message: 11 | 8 | 2 | 4106 | 79 | 79 | 5/31/2021 8:32:09 AM | 115740 | |||||||||||||||||||||||||||||
| 404236 | 4908 | 5/31/2021 8:30:17 AM | 5/31/2021 8:30:18 AM | IVR call: balance | Received call for balance for account 10402495 undefined | 7 | 2 | 4105 | 78 | 78 | 5/31/2021 8:30:18 AM | ||||||||||||||||||||||||||||||
| 404230 | 4903 | 5/31/2021 8:29:14 AM | 5/31/2021 8:29:36 AM | IVR call: statement | Received call for statement for account 10005453 sent message: 10 | 8 | 2 | 4101 | 79 | 79 | 5/31/2021 8:29:36 AM | 115739 | |||||||||||||||||||||||||||||
| 404216 | 4907 | 5/31/2021 8:24:07 AM | 5/31/2021 8:24:09 AM | IVR call: balance | Received call for balance for account 10332489 undefined | 7 | 2 | 4104 | 78 | 78 | 5/31/2021 8:24:09 AM | ||||||||||||||||||||||||||||||
| 404214 | 4905 | 5/31/2021 8:22:49 AM | 5/31/2021 8:22:50 AM | IVR call: balance | Received call for balance for account 10093505 undefined | 7 | 2 | 4103 | 78 | 78 | 5/31/2021 8:22:50 AM | ||||||||||||||||||||||||||||||
| 404213 | 4905 | 5/31/2021 8:21:49 AM | 5/31/2021 8:21:50 AM | IVR call: balance | Received call for balance for account 10093505 undefined | 7 | 2 | 4103 | 78 | 78 | 5/31/2021 8:21:50 AM | ||||||||||||||||||||||||||||||
| 4904 | 5/31/2021 8:20:43 AM | 4/12/2022 9:47:18 AM | Water query - high consumption | Water query - high consumption<div><br></div> | 3 | 4102 | 3 | 23 | 1 | 67 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-31T08:20:45.615Z"}] | 1 | 67 | 20 | |||||||||||||||||||||||||||
| 404202 | 4903 | 5/31/2021 8:19:03 AM | 5/31/2021 8:19:06 AM | IVR call: balance | Received call for balance for account 10005453 undefined | 7 | 2 | 4101 | 78 | 78 | 5/31/2021 8:19:06 AM | ||||||||||||||||||||||||||||||
| 404190 | 4903 | 5/31/2021 8:13:50 AM | 5/31/2021 8:13:52 AM | IVR call: balance | Received call for balance for account 10005453 undefined | 7 | 2 | 4101 | 78 | 78 | 5/31/2021 8:13:52 AM | ||||||||||||||||||||||||||||||
| 4901 | 5/31/2021 8:12:05 AM | 2/19/2022 9:00:47 AM | Water query - high consumption | Water query - high consumption | 27 | 3 | 4100 | 8 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-31T08:12:07.432Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-19T08:59:58.993Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-19T09:00:22.843Z"}] | 1 | 111 | 214 | 2/19/2022 9:00:47 AM | 8 | 214 | ||||||||||||||||||||||
| 404180 | 4902 | 5/31/2021 8:09:33 AM | 5/31/2021 8:09:33 AM | IVR call: balance | Received call for balance for account 10284774 undefined | 7 | 2 | 4099 | 78 | 78 | 5/31/2021 8:09:33 AM | ||||||||||||||||||||||||||||||
| 404177 | 4902 | 5/31/2021 8:08:00 AM | 5/31/2021 8:08:01 AM | IVR call: balance | Received call for balance for account 10284774 undefined | 7 | 2 | 4099 | 78 | 78 | 5/31/2021 8:08:01 AM | ||||||||||||||||||||||||||||||
| 4899 | 5/31/2021 8:05:32 AM | 4/12/2022 9:43:30 AM | DOG TAX | REMOVE DOG TAX - 2020/12<br/><b>Journal Number</b>: [834 093]<br/><b>Journal Amount</b>: [-R131.00] | 27 | 3 | 4098 | 7 | 2 | 23 | 12 | 75 | [{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-31T08:05:34.029Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-13T10:43:26.287Z"}] | 12 | 75 | 4/12/2022 9:43:30 AM | 7 | 3 | |||||||||||||||||||||||
| 404170 | 4900 | 5/31/2021 8:05:14 AM | 5/31/2021 8:05:50 AM | IVR call: statement | Received call for statement for account 10107907 sent message: 9 | 8 | 2 | 4097 | 79 | 79 | 5/31/2021 8:05:50 AM | 115738 | |||||||||||||||||||||||||||||
| 4897 | 5/31/2021 8:04:35 AM | 7/2/2022 11:52:47 AM | Water query - six months policy | Water query - six months policy | 27 | 3 | 4096 | 7 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-31T08:04:36.799Z"}] | 1 | 95 | 7/2/2022 11:52:47 AM | 12 | 12 | |||||||||||||||||||||||
| 404165 | 4898 | 5/31/2021 8:03:28 AM | 5/31/2021 8:03:30 AM | IVR call: balance | Received call for balance for account 10101707 undefined | 7 | 2 | 4095 | 78 | 78 | 5/31/2021 8:03:30 AM | ||||||||||||||||||||||||||||||
| 404162 | 4799 | 5/31/2021 8:02:26 AM | 5/31/2021 8:02:27 AM | IVR call: balance | Received call for balance for account 10289639 undefined | 7 | 2 | 4055 | 78 | 78 | 5/31/2021 8:02:27 AM | ||||||||||||||||||||||||||||||
| 4896 | 5/31/2021 8:01:54 AM | 7/2/2022 12:02:20 PM | Consolidation | Consolidate debt to owner's account no : 10412892.<div>meters must be transferred.</div> | 23 | 3 | 4094 | 2 | 1 | 13 | 76 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-31T08:01:18.919Z"}] | 13 | 76 | 12 | ||||||||||||||||||||||||||
| 4895 | 5/31/2021 8:00:06 AM | 4/12/2022 9:39:10 AM | Consolidation | Consolidate debt to owner's account no : 10008768.<div>services transferred to new owner" account.</div> | 27 | 3 | 4093 | 4 | 2 | 23 | 13 | 76 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-31T07:59:30.788Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-17T09:38:28.133Z"}] | 6 | 76 | 6 | 4/12/2022 9:39:10 AM | 4 | 6 |