Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 404943 | 4967 | 5/31/2021 3:59:53 PM | 5/31/2021 4:00:17 PM | IVR call: statement | Received call for statement for account 10102083 sent message: 33 | 8 | 2 | 4158 | 79 | 79 | 5/31/2021 4:00:17 PM | 115762 | |||||||||||||||||||||||||||||
| 404938 | 4969 | 5/31/2021 3:51:56 PM | 5/31/2021 3:51:57 PM | IVR call: balance | Received call for balance for account 10098624 undefined | 7 | 2 | 4160 | 78 | 78 | 5/31/2021 3:51:57 PM | ||||||||||||||||||||||||||||||
| 404935 | 4967 | 5/31/2021 3:48:16 PM | 5/31/2021 3:48:18 PM | IVR call: balance | Received call for balance for account 10102083 undefined | 7 | 2 | 4158 | 78 | 78 | 5/31/2021 3:48:18 PM | ||||||||||||||||||||||||||||||
| 404934 | 4968 | 5/31/2021 3:47:25 PM | 5/31/2021 3:47:27 PM | IVR call: balance | Received call for balance for account 10020591 undefined | 7 | 2 | 4159 | 78 | 78 | 5/31/2021 3:47:27 PM | ||||||||||||||||||||||||||||||
| 404931 | 4967 | 5/31/2021 3:45:55 PM | 5/31/2021 3:45:57 PM | IVR call: balance | Received call for balance for account 10102083 undefined | 7 | 2 | 4158 | 78 | 78 | 5/31/2021 3:45:57 PM | ||||||||||||||||||||||||||||||
| 404927 | 4966 | 5/31/2021 3:43:55 PM | 5/31/2021 3:43:57 PM | IVR call: balance | Received call for balance for account 10008120 undefined | 7 | 2 | 4157 | 78 | 78 | 5/31/2021 3:43:57 PM | ||||||||||||||||||||||||||||||
| 404924 | 4966 | 5/31/2021 3:42:12 PM | 5/31/2021 3:42:14 PM | IVR call: balance | Received call for balance for account 10008120 undefined | 7 | 2 | 4157 | 78 | 78 | 5/31/2021 3:42:14 PM | ||||||||||||||||||||||||||||||
| 404886 | 4965 | 5/31/2021 3:02:37 PM | 5/31/2021 3:02:38 PM | IVR call: balance | Received call for balance for account 10419093 undefined | 7 | 2 | 4156 | 78 | 78 | 5/31/2021 3:02:38 PM | ||||||||||||||||||||||||||||||
| 404879 | 4708 | 5/31/2021 3:00:16 PM | 5/31/2021 3:00:17 PM | IVR call: balance | Received call for balance for account 10007584 undefined | 7 | 2 | 3987 | 78 | 78 | 5/31/2021 3:00:17 PM | ||||||||||||||||||||||||||||||
| 404874 | 4708 | 5/31/2021 2:59:14 PM | 5/31/2021 2:59:15 PM | IVR call: balance | Received call for balance for account 10007584 undefined | 7 | 2 | 3987 | 78 | 78 | 5/31/2021 2:59:15 PM | ||||||||||||||||||||||||||||||
| 404861 | 4964 | 5/31/2021 2:50:04 PM | 5/31/2021 2:50:06 PM | IVR call: balance | Received call for balance for account 10392746 undefined | 7 | 2 | 4155 | 78 | 78 | 5/31/2021 2:50:06 PM | ||||||||||||||||||||||||||||||
| 404851 | 4963 | 5/31/2021 2:38:19 PM | 5/31/2021 2:38:40 PM | IVR call: statement | Received call for statement for account 10368670 sent message: 32 | 8 | 2 | 4154 | 79 | 79 | 5/31/2021 2:38:40 PM | 115761 | |||||||||||||||||||||||||||||
| 404850 | 4963 | 5/31/2021 2:36:55 PM | 5/31/2021 2:36:55 PM | IVR call:$170 | Received call for $861 for account 10368670 | 4154 | 5/31/2021 2:36:55 PM | ||||||||||||||||||||||||||||||||||
| 404849 | 4963 | 5/31/2021 2:36:00 PM | 5/31/2021 2:36:01 PM | IVR call:$169 | Received call for $860 for account 10368670 | 4154 | 5/31/2021 2:36:01 PM | ||||||||||||||||||||||||||||||||||
| 404841 | 4962 | 5/31/2021 2:16:27 PM | 5/31/2021 2:16:48 PM | IVR call: statement | Received call for statement for account 10293782 sent message: 31 | 8 | 2 | 4153 | 79 | 79 | 5/31/2021 2:16:48 PM | 115760 | |||||||||||||||||||||||||||||
| 404837 | 4961 | 5/31/2021 2:12:59 PM | 5/31/2021 2:13:00 PM | IVR call: balance | Received call for balance for account 10215440 undefined | 7 | 2 | 4152 | 78 | 78 | 5/31/2021 2:13:00 PM | ||||||||||||||||||||||||||||||
| 404812 | 4960 | 5/31/2021 1:51:25 PM | 5/31/2021 1:51:53 PM | IVR call: statement | Received call for statement for account 20538173 sent message: 30 | 8 | 2 | 4151 | 79 | 79 | 5/31/2021 1:51:53 PM | 115759 | |||||||||||||||||||||||||||||
| 404800 | 4959 | 5/31/2021 1:47:52 PM | 5/31/2021 1:48:18 PM | IVR call: statement | Received call for statement for account 10010253 sent message: 29 | 8 | 2 | 4150 | 79 | 79 | 5/31/2021 1:48:18 PM | 115758 | |||||||||||||||||||||||||||||
| 404787 | 4958 | 5/31/2021 1:43:16 PM | 5/31/2021 1:43:33 PM | IVR call: statement | Received call for statement for account 10429841 sent message: 28 | 8 | 2 | 4149 | 79 | 79 | 5/31/2021 1:43:33 PM | 115757 | |||||||||||||||||||||||||||||
| 4957 | 5/31/2021 1:35:52 PM | 5/31/2021 1:36:54 PM | High water consumption | Kindly investigate high water charges raised on this account. | 3 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-31T13:35:17.103Z"}] | 1 | 67 | 73 |