Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 405173 | 4982 | 6/1/2021 6:22:19 AM | 6/1/2021 6:22:20 AM | IVR call: balance | Received call for balance for account 10389143 undefined | 7 | 2 | 4171 | 78 | 78 | 6/1/2021 6:22:20 AM | ||||||||||||||||||||||||||||||
| 405171 | 4981 | 6/1/2021 6:21:53 AM | 6/1/2021 6:21:54 AM | IVR call: balance | Received call for balance for account 10063114 undefined | 7 | 2 | 4170 | 78 | 78 | 6/1/2021 6:21:54 AM | ||||||||||||||||||||||||||||||
| 405166 | 4982 | 6/1/2021 6:20:17 AM | 6/1/2021 6:20:18 AM | IVR call: balance | Received call for balance for account 10389143 undefined | 7 | 2 | 4171 | 78 | 78 | 6/1/2021 6:20:18 AM | ||||||||||||||||||||||||||||||
| 405165 | 4982 | 6/1/2021 6:18:57 AM | 6/1/2021 6:18:59 AM | IVR call: balance | Received call for balance for account 10389143 undefined | 7 | 2 | 4171 | 78 | 78 | 6/1/2021 6:18:59 AM | ||||||||||||||||||||||||||||||
| 405161 | 4981 | 6/1/2021 6:16:17 AM | 6/1/2021 6:16:19 AM | IVR call: balance | Received call for balance for account 10063114 undefined | 7 | 2 | 4170 | 78 | 78 | 6/1/2021 6:16:19 AM | ||||||||||||||||||||||||||||||
| 405151 | 4980 | 6/1/2021 6:12:31 AM | 6/1/2021 6:12:59 AM | IVR call: statement | Received call for statement for account 10000620 sent message: 37 | 8 | 2 | 4169 | 79 | 79 | 6/1/2021 6:12:59 AM | 115766 | |||||||||||||||||||||||||||||
| 405148 | 4979 | 6/1/2021 6:11:53 AM | 6/1/2021 6:11:54 AM | IVR call: balance | Received call for balance for account 20179196 undefined | 7 | 2 | 4168 | 78 | 78 | 6/1/2021 6:11:54 AM | ||||||||||||||||||||||||||||||
| 405139 | 4978 | 6/1/2021 6:01:24 AM | 6/1/2021 6:01:25 AM | IVR call: balance | Received call for balance for account 10053552 undefined | 7 | 2 | 4167 | 78 | 78 | 6/1/2021 6:01:25 AM | ||||||||||||||||||||||||||||||
| 405134 | 4976 | 6/1/2021 5:59:42 AM | 6/1/2021 6:00:12 AM | IVR call: meter-reading | Received call for meter-reading for account 10103123 Meter reading: [1437016] Meter type: [electric] | 10 | 2 | 4165 | 81 | 81 | |||||||||||||||||||||||||||||||
| 405133 | 4977 | 6/1/2021 5:57:33 AM | 6/1/2021 5:58:07 AM | IVR call: statement | Received call for statement for account 10207735 sent message: 36 | 8 | 2 | 4166 | 79 | 79 | 6/1/2021 5:58:07 AM | 115765 | |||||||||||||||||||||||||||||
| 405132 | 4976 | 6/1/2021 5:54:07 AM | 6/1/2021 5:54:37 AM | IVR call: meter-reading | Received call for meter-reading for account 10103123 Meter reading: [143] Meter type: [electric] | 10 | 2 | 4165 | 81 | 81 | |||||||||||||||||||||||||||||||
| 405128 | 4975 | 6/1/2021 5:33:45 AM | 6/1/2021 5:34:11 AM | IVR call: statement | Received call for statement for account 10014087 sent message: 35 | 8 | 2 | 81 | 79 | 79 | 6/1/2021 5:34:11 AM | 115764 | |||||||||||||||||||||||||||||
| 405114 | 4876 | 6/1/2021 4:41:15 AM | 6/1/2021 4:41:17 AM | IVR call: balance | Received call for balance for account 10023057 undefined | 7 | 2 | 4074 | 78 | 78 | 6/1/2021 4:41:17 AM | ||||||||||||||||||||||||||||||
| 405113 | 4923 | 6/1/2021 4:40:04 AM | 6/1/2021 4:40:05 AM | IVR call: balance | Received call for balance for account 10410003 undefined | 7 | 2 | 4119 | 78 | 78 | 6/1/2021 4:40:05 AM | ||||||||||||||||||||||||||||||
| 405096 | 4974 | 6/1/2021 3:05:13 AM | 6/1/2021 3:05:41 AM | IVR call: meter-reading | Received call for meter-reading for account 10178820 Meter reading: [0415624904] Meter type: [electric] | 10 | 2 | 4164 | 81 | 81 | |||||||||||||||||||||||||||||||
| 405087 | 4973 | 5/31/2021 8:39:33 PM | 5/31/2021 8:39:35 PM | IVR call: balance | Received call for balance for account 10415446 undefined | 7 | 2 | 3695 | 78 | 78 | 5/31/2021 8:39:35 PM | ||||||||||||||||||||||||||||||
| 405086 | 4973 | 5/31/2021 8:28:45 PM | 5/31/2021 8:28:46 PM | IVR call: balance | Received call for balance for account 10415446 undefined | 7 | 2 | 3695 | 78 | 78 | 5/31/2021 8:28:46 PM | ||||||||||||||||||||||||||||||
| 405084 | 4972 | 5/31/2021 7:25:16 PM | 5/31/2021 7:25:18 PM | IVR call: balance | Received call for balance for account 10409410 undefined | 7 | 2 | 4163 | 78 | 78 | 5/31/2021 7:25:18 PM | ||||||||||||||||||||||||||||||
| 404971 | 4971 | 5/31/2021 4:26:07 PM | 5/31/2021 4:26:09 PM | IVR call: balance | Received call for balance for account 10016353 undefined | 7 | 2 | 4162 | 78 | 78 | 5/31/2021 4:26:09 PM | ||||||||||||||||||||||||||||||
| 404950 | 4970 | 5/31/2021 4:09:48 PM | 5/31/2021 4:10:07 PM | IVR call: statement | Received call for statement for account 10344981 sent message: 34 | 8 | 2 | 4161 | 79 | 79 | 5/31/2021 4:10:07 PM | 115763 |