Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
405269 4951 6/1/2021 6:54:19 AM 6/1/2021 6:54:38 AM IVR call: statement Received call for statement for account 10114827 sent message: 41 8 2 4142 79 79 6/1/2021 6:54:38 AM 115770
405266 4864 6/1/2021 6:53:04 AM 6/1/2021 6:53:05 AM IVR call: balance Received call for balance for account 10284483 undefined 7 2 3932 78 78 6/1/2021 6:53:05 AM
405254 4988 6/1/2021 6:50:15 AM 6/1/2021 6:50:16 AM IVR call: balance Received call for balance for account 10021601 undefined 7 2 4177 78 78 6/1/2021 6:50:16 AM
405251 4988 6/1/2021 6:48:17 AM 6/1/2021 6:48:18 AM IVR call: balance Received call for balance for account 10021601 undefined 7 2 4177 78 78 6/1/2021 6:48:18 AM
405249 4988 6/1/2021 6:47:05 AM 6/1/2021 6:47:07 AM IVR call: balance Received call for balance for account 10021601 undefined 7 2 4177 78 78 6/1/2021 6:47:07 AM
405244 4987 6/1/2021 6:44:36 AM 6/1/2021 6:44:54 AM IVR call: statement Received call for statement for account 10348647 sent message: 40 8 2 4176 79 79 6/1/2021 6:44:54 AM 115769
405242 4986 6/1/2021 6:43:52 AM 6/1/2021 6:43:53 AM IVR call: balance Received call for balance for account 10211986 undefined 7 2 4175 78 78 6/1/2021 6:43:53 AM
405238 4985 6/1/2021 6:42:53 AM 6/1/2021 6:42:54 AM IVR call: balance Received call for balance for account 10000037 undefined 7 2 4174 78 78 6/1/2021 6:42:54 AM
405237 4986 6/1/2021 6:42:50 AM 6/1/2021 6:42:50 AM IVR call: balance Received call for balance for account 10211986 undefined 7 2 4175 78 78 6/1/2021 6:42:50 AM
405234 4985 6/1/2021 6:41:59 AM 6/1/2021 6:42:00 AM IVR call: balance Received call for balance for account 10000037 undefined 7 2 4174 78 78 6/1/2021 6:42:00 AM
405230 4985 6/1/2021 6:41:11 AM 6/1/2021 6:41:11 AM IVR call: balance Received call for balance for account 10000037 undefined 7 2 4174 78 78 6/1/2021 6:41:11 AM
405229 4985 6/1/2021 6:40:48 AM 6/1/2021 6:40:49 AM IVR call: balance Received call for balance for account 10000037 undefined 7 2 4174 78 78 6/1/2021 6:40:49 AM
405228 4708 6/1/2021 6:40:39 AM 6/1/2021 6:41:03 AM IVR call: statement Received call for statement for account 10007584 sent message: 39 8 2 3987 79 79 6/1/2021 6:41:03 AM 115768
405224 4708 6/1/2021 6:39:22 AM 6/1/2021 6:39:23 AM IVR call: balance Received call for balance for account 10007584 undefined 7 2 3987 78 78 6/1/2021 6:39:23 AM
405207 4620 6/1/2021 6:33:10 AM 6/1/2021 6:33:11 AM IVR call: balance Received call for balance for account 10427112 undefined 7 2 3923 78 78 6/1/2021 6:33:11 AM
405204 4984 6/1/2021 6:30:36 AM 1/5/2022 1:35:17 PM IVR call: balance Received call for balance for account 10414309 undefined 7 2 4173 78 [{"op":"R","uid":"4","un":"babalwam","dt":"2022-01-05T13:35:02.131Z"}] 78 1/5/2022 1:35:17 PM 4
405203 4620 6/1/2021 6:29:58 AM 6/1/2021 6:29:59 AM IVR call: balance Received call for balance for account 10427112 undefined 7 2 3923 78 78 6/1/2021 6:29:59 AM
405202 4984 6/1/2021 6:29:22 AM 1/5/2022 1:34:44 PM IVR call: balance Received call for balance for account 10414309 undefined 7 2 4173 78 [{"op":"R","uid":"4","un":"babalwam","dt":"2022-01-05T13:34:28.891Z"}] 78 1/5/2022 1:34:44 PM 4
405197 4982 6/1/2021 6:28:10 AM 6/1/2021 6:28:12 AM IVR call: balance Received call for balance for account 10389143 undefined 7 2 4171 78 78 6/1/2021 6:28:12 AM
405178 4983 6/1/2021 6:24:00 AM 6/1/2021 6:24:26 AM IVR call: statement Received call for statement for account 10376063 sent message: 38 8 2 4172 79 79 6/1/2021 6:24:26 AM 115767