Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
406684 5086 6/2/2021 6:01:35 AM 6/2/2021 6:01:35 AM IVR call:$178 Received call for $869 for account 10000134 4265 6/2/2021 6:01:35 AM
406683 5086 6/2/2021 6:00:18 AM 6/2/2021 6:00:19 AM IVR call:$177 Received call for $868 for account 10000134 4265 6/2/2021 6:00:19 AM
406662 5085 6/2/2021 4:41:12 AM 6/2/2021 4:41:14 AM IVR call: balance Received call for balance for account 10217524 undefined 7 2 4264 78 78 6/2/2021 4:41:14 AM
406657 6/1/2021 6:56:39 PM 6/1/2021 6:56:40 PM IVR call:$176 Received call for $867 for account undefined 6/1/2021 6:56:40 PM
406613 5084 6/1/2021 5:57:20 PM 6/1/2021 5:57:52 PM IVR call: statement Received call for statement for account 20030862 sent message: 69 8 2 4263 79 79 6/1/2021 5:57:52 PM 115798
406489 4654 6/1/2021 4:37:45 PM 6/1/2021 4:38:22 PM IVR call: statement Received call for statement for account 20452261 sent message: 68 8 2 3939 79 79 6/1/2021 4:38:22 PM 115797
406441 4864 6/1/2021 4:02:34 PM 6/1/2021 4:02:34 PM IVR call: balance Received call for balance for account 10284483 undefined 7 2 3932 78 78 6/1/2021 4:02:34 PM
406439 5083 6/1/2021 4:01:28 PM 6/1/2021 4:01:30 PM IVR call: balance Received call for balance for account 10065404 undefined 7 2 3292 78 78 6/1/2021 4:01:30 PM
406421 4873 6/1/2021 3:52:12 PM 6/1/2021 3:52:13 PM IVR call: balance Received call for balance for account 10000147 undefined 7 2 4065 78 78 6/1/2021 3:52:13 PM
406414 5010 6/1/2021 3:42:42 PM 6/1/2021 3:42:44 PM IVR call: balance Received call for balance for account 10070003 undefined 7 2 4197 78 78 6/1/2021 3:42:44 PM
406411 5011 6/1/2021 3:40:36 PM 6/1/2021 3:40:36 PM IVR call: balance Received call for balance for account 10427022 undefined 7 2 1991 78 78 6/1/2021 3:40:36 PM
406409 5011 6/1/2021 3:40:07 PM 6/1/2021 3:40:08 PM IVR call: balance Received call for balance for account 10427022 undefined 7 2 1991 78 78 6/1/2021 3:40:08 PM
406406 4985 6/1/2021 3:38:33 PM 6/1/2021 3:38:34 PM IVR call: balance Received call for balance for account 10000037 undefined 7 2 4174 78 78 6/1/2021 3:38:34 PM
406403 5011 6/1/2021 3:37:29 PM 6/1/2021 3:37:31 PM IVR call: balance Received call for balance for account 10427022 undefined 7 2 1991 78 78 6/1/2021 3:37:31 PM
406402 5011 6/1/2021 3:36:00 PM 6/1/2021 3:36:02 PM IVR call: balance Received call for balance for account 10427022 undefined 7 2 1991 78 78 6/1/2021 3:36:02 PM
406394 5010 6/1/2021 3:30:38 PM 6/1/2021 3:30:39 PM IVR call: balance Received call for balance for account 10070003 undefined 7 2 4197 78 78 6/1/2021 3:30:39 PM
406382 5082 6/1/2021 3:21:39 PM 6/1/2021 3:21:41 PM IVR call: balance Received call for balance for account 20289657 undefined 7 2 4262 78 78 6/1/2021 3:21:41 PM
406360 5010 6/1/2021 3:05:34 PM 6/1/2021 3:05:35 PM IVR call: balance Received call for balance for account 10070003 undefined 7 2 4197 78 78 6/1/2021 3:05:35 PM
406343 5010 6/1/2021 3:00:14 PM 6/1/2021 3:00:16 PM IVR call: balance Received call for balance for account 10070003 undefined 7 2 4197 78 78 6/1/2021 3:00:16 PM
406330 5081 6/1/2021 2:52:49 PM 6/1/2021 2:52:50 PM IVR call: balance Received call for balance for account 10356695 undefined 7 2 4261 78 78 6/1/2021 2:52:50 PM