Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 406803 | 5094 | 6/2/2021 7:11:39 AM | 6/2/2021 7:11:41 AM | IVR call: balance | Received call for balance for account 10393972 undefined | 7 | 2 | 4270 | 78 | 78 | 6/2/2021 7:11:41 AM | ||||||||||||||||||||||||||||||
| 406802 | 5088 | 6/2/2021 7:10:49 AM | 6/2/2021 7:10:50 AM | IVR call: balance | Received call for balance for account 10243971 undefined | 7 | 2 | 4266 | 78 | 78 | 6/2/2021 7:10:50 AM | ||||||||||||||||||||||||||||||
| 406798 | 5088 | 6/2/2021 7:09:41 AM | 6/2/2021 7:09:42 AM | IVR call: balance | Received call for balance for account 10243971 undefined | 7 | 2 | 4266 | 78 | 78 | 6/2/2021 7:09:42 AM | ||||||||||||||||||||||||||||||
| 406797 | 5088 | 6/2/2021 7:08:47 AM | 6/2/2021 7:08:47 AM | IVR call:$180 | Received call for $871 for account 10243971 | 4266 | 6/2/2021 7:08:47 AM | ||||||||||||||||||||||||||||||||||
| 5089 | 6/2/2021 7:08:29 AM | 3/28/2022 7:07:05 AM | Previous owner | Property was sold in 2018. Transfer all charges to owner's acc no: 10416098. | 3 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-02T07:07:55.498Z"}] | 6 | 107 | 73 | ||||||||||||||||||||||||||||
| 406796 | 5088 | 6/2/2021 7:07:39 AM | 6/2/2021 7:07:39 AM | IVR call:$179 | Received call for $870 for account 10243971 | 4266 | 6/2/2021 7:07:39 AM | ||||||||||||||||||||||||||||||||||
| 406779 | 4691 | 6/2/2021 7:02:41 AM | 6/2/2021 7:02:58 AM | IVR call: statement | Received call for statement for account 10293440 sent message: 73 | 8 | 2 | 3973 | 79 | 79 | 6/2/2021 7:02:58 AM | 115802 | |||||||||||||||||||||||||||||
| 406767 | 5060 | 6/2/2021 6:56:34 AM | 6/2/2021 6:56:35 AM | IVR call: balance | Received call for balance for account 10070400 undefined | 7 | 2 | 4243 | 78 | 78 | 6/2/2021 6:56:35 AM | ||||||||||||||||||||||||||||||
| 406765 | 5093 | 6/2/2021 6:56:11 AM | 6/2/2021 6:56:11 AM | IVR call: balance | Received call for balance for account 10286033 undefined | 7 | 2 | 1126 | 78 | 78 | 6/2/2021 6:56:11 AM | ||||||||||||||||||||||||||||||
| 406764 | 5060 | 6/2/2021 6:55:51 AM | 6/2/2021 6:55:52 AM | IVR call: balance | Received call for balance for account 10070400 undefined | 7 | 2 | 4243 | 78 | 78 | 6/2/2021 6:55:52 AM | ||||||||||||||||||||||||||||||
| 406755 | 5092 | 6/2/2021 6:53:54 AM | 6/2/2021 6:54:17 AM | IVR call: statement | Received call for statement for account 10285493 sent message: 72 | 8 | 2 | 4269 | 79 | 79 | 6/2/2021 6:54:17 AM | 115801 | |||||||||||||||||||||||||||||
| 406749 | 5091 | 6/2/2021 6:52:53 AM | 6/2/2021 6:53:15 AM | IVR call: statement | Received call for statement for account 10418948 sent message: 71 | 8 | 2 | 4268 | 79 | 79 | 6/2/2021 6:53:15 AM | 115800 | |||||||||||||||||||||||||||||
| 406741 | 5090 | 6/2/2021 6:49:33 AM | 6/2/2021 6:49:50 AM | IVR call: meter-reading | Received call for meter-reading for account 10291858 Meter reading: [28608] Meter type: [water] | 10 | 2 | 4267 | 81 | 81 | |||||||||||||||||||||||||||||||
| 406740 | 5090 | 6/2/2021 6:48:44 AM | 6/2/2021 6:48:57 AM | IVR call: meter-reading | Received call for meter-reading for account 10291858 Meter reading: [181972] Meter type: [electric] | 10 | 2 | 4267 | 81 | 81 | |||||||||||||||||||||||||||||||
| 406739 | 5090 | 6/2/2021 6:47:56 AM | 6/2/2021 6:48:17 AM | IVR call: meter-reading | Received call for meter-reading for account 10291858 Meter reading: [181] Meter type: [electric] | 10 | 2 | 4267 | 81 | 81 | |||||||||||||||||||||||||||||||
| 406723 | 4659 | 6/2/2021 6:40:31 AM | 6/2/2021 6:40:32 AM | IVR call: balance | Received call for balance for account 10026455 undefined | 7 | 2 | 3944 | 78 | 78 | 6/2/2021 6:40:32 AM | ||||||||||||||||||||||||||||||
| 406719 | 4659 | 6/2/2021 6:39:38 AM | 6/2/2021 6:39:40 AM | IVR call: balance | Received call for balance for account 10026455 undefined | 7 | 2 | 3944 | 78 | 78 | 6/2/2021 6:39:40 AM | ||||||||||||||||||||||||||||||
| 406714 | 5088 | 6/2/2021 6:36:09 AM | 6/2/2021 6:36:11 AM | IVR call: balance | Received call for balance for account 10243971 undefined | 7 | 2 | 4266 | 78 | 78 | 6/2/2021 6:36:11 AM | ||||||||||||||||||||||||||||||
| 406709 | 5085 | 6/2/2021 6:30:22 AM | 6/2/2021 6:30:42 AM | IVR call: statement | Received call for statement for account 10217524 sent message: 70 | 8 | 2 | 4264 | 79 | 79 | 6/2/2021 6:30:42 AM | 115799 | |||||||||||||||||||||||||||||
| 406700 | 5087 | 6/2/2021 6:09:46 AM | 6/9/2021 11:21:13 AM | IVR call: balance | Received call for balance for account 10162816 undefined | 7 | 2 | 399 | 78 | [{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-09T11:20:30.363Z"}] | 78 | 6/9/2021 11:21:13 AM | 12 |