Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1071048 39725 2/21/2023 6:40:31 AM 2/21/2023 6:40:49 AM IVR call: statement Received call for statement for account 10088830 sent message: 35789 8 2 31040 79
1071045 39723 2/21/2023 6:39:42 AM 2/21/2023 6:40:08 AM IVR call: statement Received call for statement for account 10088830 sent message: 35786 8 2 31040 79
2145 2/21/2023 6:39:17 AM 3/27/2023 11:15:21 AM water &nbsp;high water consumption please investigate.<div><br></div> 6 3 1966 112 15 2 23 1 50 144738 203
1071029 39722 2/21/2023 6:33:46 AM 2/21/2023 6:33:47 AM IVR call: balance Received call for balance for account 10292461 undefined 7 2 5595 78
10899 2/21/2023 6:30:33 AM 2/21/2023 6:30:36 AM plumbers letter plumbers letter for a fixed leak submitted 6 3 9642 110 17 2 23 1 96 205
1071007 39721 2/21/2023 6:16:49 AM 2/21/2023 6:16:50 AM IVR call: balance Received call for balance for account 10433750 undefined 7 2 13067 78
1071006 39720 2/21/2023 6:15:41 AM 2/21/2023 6:15:42 AM IVR call: balance Received call for balance for account 10278545 undefined 7 2 5621 78
1070999 39719 2/21/2023 6:12:49 AM 2/21/2023 6:12:50 AM IVR call: balance Received call for balance for account 10291519 undefined 7 2 22473 78
1070991 39718 2/21/2023 6:08:30 AM 2/21/2023 6:08:31 AM IVR call: balance Received call for balance for account 10291519 undefined 7 2 22473 78
1070988 39717 2/21/2023 6:07:34 AM 2/21/2023 6:07:35 AM IVR call: balance Received call for balance for account 10291519 undefined 7 2 22473 78
39716 2/21/2023 6:00:54 AM 4/2/2023 11:01:02 AM WATER CAN YOU PLEASE TRANSFER WATER TO OWNERS ACCOUNT&nbsp; SAME OWNER AND CLOSE TENANT ACCOUNT NO.10219354<div><br></div><div>Note: This query is closed at four queries were opened under the same account number =. Kindly refer to ref#96164</div> 27 3 31039 114 5 2 23 77 112 4/2/2023 11:00:58 AM 214 201 214
1070965 39715 2/21/2023 5:44:06 AM 2/21/2023 5:44:07 AM IVR call: balance Received call for balance for account 10158567 undefined 7 2 4382 78
1070952 39714 2/21/2023 5:17:18 AM 2/21/2023 5:17:19 AM IVR call: balance Received call for balance for account 10359944 undefined 7 2 18424 78
1070951 39713 2/21/2023 5:16:37 AM 2/21/2023 5:16:38 AM IVR call: balance Received call for balance for account 10359944 undefined 7 2 18424 78
1070929 39712 2/21/2023 3:53:34 AM 2/21/2023 3:53:35 AM IVR call: balance Received call for balance for account 10028226 undefined 7 2 10319 78
1070925 39711 2/20/2023 8:32:47 PM 2/20/2023 8:33:03 PM IVR call: statement Received call for statement for account 10437454 sent message: 35779 8 2 21024 79
1070913 39710 2/20/2023 7:02:07 PM 2/20/2023 7:02:08 PM IVR call: balance Received call for balance for account 10284907 undefined 7 2 31038 78
1070910 39709 2/20/2023 6:58:26 PM 2/20/2023 6:58:27 PM IVR call:? Received call for ? for account 10284907 31038
1070896 39708 2/20/2023 6:35:46 PM 2/20/2023 6:35:47 PM IVR call: balance Received call for balance for account 10418697 undefined 7 2 31037 78
1070784 39707 2/20/2023 4:31:54 PM 2/20/2023 4:31:55 PM IVR call: balance Received call for balance for account 10396638 undefined 7 2 31036 78