Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
14126 2/21/2023 11:11:55 AM 3/12/2023 7:50:12 AM Two acconts for one property ELM09586 There are two account numbers for one property, please can these two accounts be consolidated. Account number 10218508 and 10219354. Erf number ELM09586<div><br></div><div>This query is closed as four queries were opened under the same account number. Please refer to query ref#96164</div> 27 3 31039 5 2 23 6 122 3/12/2023 7:50:12 AM 214 408 214
14126 2/21/2023 11:07:16 AM 3/12/2023 7:52:15 AM Incorrect water meter charged On account number 10218508, the water meter nuber is incorrect. The water meter number on the property is 130036559. Attached photo of the water meter. Please reverse charges for water meter 202016226 and all interest relating. <div><br></div><div>This query is closed as four account queries were opened under the same account number. Kindly refer to query ref#96164</div> 27 3 31039 17 2 23 1 112 3/12/2023 7:52:15 AM 214 408 214
14126 2/21/2023 11:07:10 AM 4/2/2023 11:02:36 AM Incorrect water meter charged On account number 10218508, the water meter nuber is incorrect. The water meter number on the property is 130036559. Attached photo of the water meter. Please reverse charges for water meter 202016226 and all interest relating.<div><br></div><div>CAN YOU PLEASE TRANSFER WATER TO OWNERS ACCOUNT SAME OWNER AND CLOSE TENANT ACCOUNT NO. 10219354. (This part of information is from query ref#96096 which was closed as four queries were opened under the same account number) Kindly attend to this component as well.</div><div><br><div>On account number 10218508, the water meter nuber is incorrect. The water meter number on the property is 130036559. Attached photo of the water meter. Please reverse charges for water meter 202016226 and all interest relating. (This part of&nbsp; information is from query ref#96165 which was closed as four queries were opened under the same account number).</div><div><br></div><div>There are two account numbers for one property, please can these two accounts be consolidated. Account number 10218508 and 10219354. Erf number ELM09586. (This part of information is from query ref#96166 which was closed as four queries were opened under the same account number). Please attend to this component as well.</div></div> 23 3 31039 17 2 23 1 112 408 214
39779 2/21/2023 11:04:09 AM 2/21/2023 11:05:04 AM Water Query Fixed leak plumbers submitted.&nbsp; 23 3 31065 144 17 3 23 1 96 778 778
1071797 39778 2/21/2023 10:56:44 AM 2/21/2023 10:56:45 AM IVR call: balance Received call for balance for account 10112111 undefined 7 2 21623 78
1071796 39777 2/21/2023 10:55:20 AM 2/21/2023 10:55:21 AM IVR call: balance Received call for balance for account 10112111 undefined 7 2 21623 78
1071793 39776 2/21/2023 10:54:27 AM 2/21/2023 10:54:28 AM IVR call: balance Received call for balance for account 10112111 undefined 7 2 21623 78
1071785 39775 2/21/2023 10:53:08 AM 2/21/2023 10:53:37 AM IVR call: statement Received call for statement for account 10287676 sent message: 35855 8 2 22460 79
39773 2/21/2023 10:52:59 AM 2/21/2023 10:53:01 AM LWK Ferreira do not have dog anymore - passed away some years back please credit off my account 23 3 14796 5 2 23 11 72 3090
1071770 39774 2/21/2023 10:44:17 AM 2/21/2023 10:44:30 AM IVR call: statement Received call for statement for account 10298011 sent message: 35852 8 2 30845 79
31382 2/21/2023 10:43:20 AM 2/21/2023 10:43:28 AM Reversal of services Please reverse fire levy, refuse &amp; sewer charges due to consolidation of stands 1605 &amp; 1606 of Bisho to 4998. 23 3 28648 144 5 3 23 4 121 778 778
1071728 39772 2/21/2023 10:29:48 AM 2/21/2023 10:30:06 AM IVR call: statement Received call for statement for account 10434607 sent message: 35849 8 2 10575 79
1071690 39771 2/21/2023 10:21:53 AM 2/21/2023 10:21:54 AM IVR call: balance Received call for balance for account 10352427 undefined 7 2 10644 78
1071686 39770 2/21/2023 10:20:59 AM 2/21/2023 10:21:00 AM IVR call: balance Received call for balance for account 10262576 undefined 7 2 28822 78
1071667 39769 2/21/2023 10:15:02 AM 2/21/2023 10:15:03 AM IVR call: balance Received call for balance for account 10092206 undefined 7 2 9638 78
1071665 39768 2/21/2023 10:13:33 AM 2/21/2023 10:13:34 AM IVR call: balance Received call for balance for account 10025620 undefined 7 2 339 78
1071661 39767 2/21/2023 10:11:21 AM 2/21/2023 10:11:22 AM IVR call: balance Received call for balance for account 10025620 undefined 7 2 339 78
1071657 39766 2/21/2023 10:06:49 AM 2/21/2023 10:06:50 AM IVR call: balance Received call for balance for account 10419160 undefined 7 2 31035 78
1071656 39765 2/21/2023 10:05:12 AM 2/21/2023 10:05:13 AM IVR call: balance Received call for balance for account 10427319 undefined 7 2 14138 78
1071648 39764 2/21/2023 10:01:40 AM 2/21/2023 10:01:40 AM IVR call:? Received call for ? for account 70080384 31064