Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 418594 | 6005 | 6/11/2021 7:07:39 PM | 6/11/2021 7:07:40 PM | IVR call: balance | Received call for balance for account 10239039 undefined | 7 | 2 | 5140 | 78 | 78 | 6/11/2021 7:07:40 PM | ||||||||||||||||||||||||||||||
| 418544 | 4878 | 6/11/2021 4:53:54 PM | 6/11/2021 4:53:56 PM | IVR call: balance | Received call for balance for account 10028497 undefined | 7 | 2 | 4075 | 78 | 78 | 6/11/2021 4:53:56 PM | ||||||||||||||||||||||||||||||
| 418526 | 6004 | 6/11/2021 3:46:36 PM | 6/11/2021 3:46:38 PM | IVR call: balance | Received call for balance for account 10399172 undefined | 7 | 2 | 5139 | 78 | 78 | 6/11/2021 3:46:38 PM | ||||||||||||||||||||||||||||||
| 418455 | 6003 | 6/11/2021 2:18:57 PM | 10/13/2021 10:30:34 AM | IVR call: meter-reading | Received call for meter-reading for account 10071518 Meter reading: [2549] Meter type: [water] | 10 | 2 | 338 | 81 | [{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T10:27:33.119Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T10:27:55.049Z"}] | 81 | 17 | |||||||||||||||||||||||||||||
| 418429 | 6002 | 6/11/2021 2:00:21 PM | 6/11/2021 2:00:22 PM | IVR call: balance | Received call for balance for account 10057077 undefined | 7 | 2 | 5138 | 78 | 78 | 6/11/2021 2:00:22 PM | ||||||||||||||||||||||||||||||
| 418422 | 6002 | 6/11/2021 1:57:51 PM | 6/11/2021 1:57:52 PM | IVR call: balance | Received call for balance for account 10057077 undefined | 7 | 2 | 5138 | 78 | 78 | 6/11/2021 1:57:52 PM | ||||||||||||||||||||||||||||||
| 418418 | 6000 | 6/11/2021 1:56:42 PM | 6/11/2021 1:56:43 PM | IVR call: balance | Received call for balance for account 10057076 undefined | 7 | 2 | 5136 | 78 | 78 | 6/11/2021 1:56:43 PM | ||||||||||||||||||||||||||||||
| 418416 | 6001 | 6/11/2021 1:56:09 PM | 3/10/2022 1:26:42 PM | IVR call: statement | Received call for statement for account 10386514 sent message: 275 | 8 | 2 | 5137 | 79 | [{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-10T13:22:01.405Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-10T13:26:42.783Z"}] | 79 | 3/10/2022 1:26:42 PM | 116004 | 201 | |||||||||||||||||||||||||||
| 418414 | 6000 | 6/11/2021 1:54:29 PM | 6/11/2021 1:54:31 PM | IVR call: balance | Received call for balance for account 10057076 undefined | 7 | 2 | 5136 | 78 | 78 | 6/11/2021 1:54:31 PM | ||||||||||||||||||||||||||||||
| 418412 | 5999 | 6/11/2021 1:53:04 PM | 6/11/2021 1:53:05 PM | IVR call: balance | Received call for balance for account 10289825 undefined | 7 | 2 | 5135 | 78 | 78 | 6/11/2021 1:53:05 PM | ||||||||||||||||||||||||||||||
| 5997 | 6/11/2021 1:46:30 PM | 4/12/2022 9:47:18 AM | Late termination | Late termination from 2002/05-2021/05<br/><b>Journal Number</b>: [BJ71841556]<br/><b>Journal Amount</b>: [483037.22] | 27 | 3 | 5134 | 10 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-06-11T13:46:32.322Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-30T13:12:07.527Z"}] | 6 | 107 | 4/12/2022 9:47:18 AM | 10 | 2 | |||||||||||||||||||||||
| 418401 | 5998 | 6/11/2021 1:43:10 PM | 6/11/2021 1:43:12 PM | IVR call: balance | Received call for balance for account 10029389 undefined | 7 | 2 | 5133 | 78 | 78 | 6/11/2021 1:43:12 PM | ||||||||||||||||||||||||||||||
| 418382 | 5996 | 6/11/2021 1:25:46 PM | 6/11/2021 1:25:48 PM | IVR call: balance | Received call for balance for account 10103829 undefined | 7 | 2 | 5132 | 78 | 78 | 6/11/2021 1:25:48 PM | ||||||||||||||||||||||||||||||
| 418349 | 5995 | 6/11/2021 12:52:37 PM | 6/11/2021 12:52:57 PM | IVR call: statement | Received call for statement for account 10007130 sent message: 274 | 8 | 2 | 5131 | 79 | 79 | 6/11/2021 12:52:57 PM | 116003 | |||||||||||||||||||||||||||||
| 418339 | 5994 | 6/11/2021 12:40:56 PM | 6/11/2021 12:40:56 PM | IVR call:$233 | Received call for $924 for account 10055803 | 5130 | 6/11/2021 12:40:56 PM | ||||||||||||||||||||||||||||||||||
| 418279 | 5993 | 6/11/2021 12:05:29 PM | 6/11/2021 12:05:51 PM | IVR call: statement | Received call for statement for account 20150133 sent message: 273 | 8 | 2 | 5129 | 79 | 79 | 6/11/2021 12:05:51 PM | 116002 | |||||||||||||||||||||||||||||
| 418267 | 5992 | 6/11/2021 12:02:45 PM | 6/11/2021 12:02:47 PM | IVR call: balance | Received call for balance for account 10112619 undefined | 7 | 2 | 5128 | 78 | 78 | 6/11/2021 12:02:47 PM | ||||||||||||||||||||||||||||||
| 5989 | 6/11/2021 11:59:01 AM | 8/8/2021 6:01:37 AM | late termination query | consumer sold property and is requesting refund. kindly investigate and resolve.<div><br></div><div><table border="0" cellpadding="0" cellspacing="0" width="176" style="border-collapse: collapse;width:132pt"><tbody><tr height="21" style="height:15.75pt"> <td height="21" class="xl66" width="176" style="height:15.75pt;width:132pt">Account has been finalized</td></tr></tbody></table></div> | 27 | 3 | 5127 | 8 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-11T11:59:10.794Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-07-20T11:48:35.508Z"}] | 6 | 107 | 8/8/2021 6:01:37 AM | 8 | 214 | |||||||||||||||||||||||
| 5991 | 6/11/2021 11:57:23 AM | 4/12/2022 12:21:59 PM | Previous owner | Property now belongs to <span style="color: rgb(85, 85, 85); font-family: "Open Sans", sans-serif; font-size: 12px;">LEADWOOD CONSTRUCTION DEVELOPMENT CO CC since 2011.</span><br/><b>Journal Amount</b>: [366837.56] | 27 | 3 | 5126 | 7 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-11T11:57:24.990Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T10:15:05.846Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-04-12T12:21:12.630Z"}] | 6 | 122 | 2 | 4/12/2022 12:21:59 PM | 7 | 2 | ||||||||||||||||||||||
| 418256 | 5990 | 6/11/2021 11:57:08 AM | 6/11/2021 11:57:09 AM | IVR call: balance | Received call for balance for account 10024808 undefined | 7 | 2 | 5125 | 78 | 78 | 6/11/2021 11:57:09 AM |