Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
418941 6019 6/12/2021 11:16:04 AM 6/12/2021 11:16:06 AM IVR call: balance Received call for balance for account 10420980 undefined 7 2 5153 78 78 6/12/2021 11:16:06 AM
418934 6018 6/12/2021 11:10:39 AM 6/12/2021 11:10:41 AM IVR call: balance Received call for balance for account 10418592 undefined 7 2 5152 78 78 6/12/2021 11:10:41 AM
418923 6015 6/12/2021 10:42:31 AM 6/12/2021 10:42:53 AM IVR call: statement Received call for statement for account 10375879 sent message: 282 8 2 5150 79 79 6/12/2021 10:42:53 AM 116011
418922 6016 6/12/2021 10:41:10 AM 6/12/2021 10:41:33 AM IVR call: statement Received call for statement for account 10062450 sent message: 281 8 2 5151 79 79 6/12/2021 10:41:33 AM 116010
418921 6017 6/12/2021 10:39:53 AM 6/12/2021 10:40:19 AM IVR call: statement Received call for statement for account 10209117 sent message: 280 8 2 1363 79 79 6/12/2021 10:40:19 AM 116009
418880 6017 6/12/2021 9:32:36 AM 6/12/2021 9:33:06 AM IVR call: statement Received call for statement for account 10209117 sent message: 279 8 2 1363 79 79 6/12/2021 9:33:06 AM 116008
418879 6016 6/12/2021 9:31:20 AM 6/12/2021 9:31:42 AM IVR call: statement Received call for statement for account 10062450 sent message: 278 8 2 5151 79 79 6/12/2021 9:31:42 AM 116007
418872 6015 6/12/2021 9:25:49 AM 6/12/2021 9:26:12 AM IVR call: statement Received call for statement for account 10375879 sent message: 277 8 2 5150 79 79 6/12/2021 9:26:12 AM 116006
418825 6014 6/12/2021 9:00:54 AM 6/12/2021 9:01:24 AM IVR call: statement Received call for statement for account 10290956 sent message: 276 8 2 5149 79 79 6/12/2021 9:01:24 AM 116005
418775 6013 6/12/2021 8:44:52 AM 6/12/2021 8:44:54 AM IVR call: balance Received call for balance for account 10371312 undefined 7 2 5148 78 78 6/12/2021 8:44:54 AM
418702 6012 6/12/2021 7:30:43 AM 6/12/2021 7:30:45 AM IVR call: balance Received call for balance for account 10105046 undefined 7 2 5147 78 78 6/12/2021 7:30:45 AM
418664 6011 6/12/2021 6:41:00 AM 6/12/2021 6:41:02 AM IVR call: balance Received call for balance for account 10387628 undefined 7 2 5146 78 78 6/12/2021 6:41:02 AM
418663 6011 6/12/2021 6:37:35 AM 6/12/2021 6:37:37 AM IVR call: balance Received call for balance for account 10387628 undefined 7 2 5146 78 78 6/12/2021 6:37:37 AM
418662 6010 6/12/2021 6:37:03 AM 6/12/2021 6:37:04 AM IVR call: balance Received call for balance for account 10036439 undefined 7 2 5145 78 78 6/12/2021 6:37:04 AM
418658 6009 6/12/2021 6:33:14 AM 6/12/2021 6:33:16 AM IVR call: balance Received call for balance for account 10036536 undefined 7 2 5144 78 78 6/12/2021 6:33:16 AM
418642 6008 6/12/2021 6:17:06 AM 6/12/2021 6:17:07 AM IVR call: balance Received call for balance for account 10417297 undefined 7 2 5143 78 78 6/12/2021 6:17:07 AM
418619 5985 6/12/2021 5:50:02 AM 6/12/2021 5:50:04 AM IVR call: balance Received call for balance for account 10015426 undefined 7 2 5122 78 78 6/12/2021 5:50:04 AM
418606 6007 6/12/2021 5:17:09 AM 6/12/2021 5:17:11 AM IVR call: balance Received call for balance for account 10011574 undefined 7 2 5142 78 78 6/12/2021 5:17:11 AM
418601 6006 6/11/2021 11:48:39 PM 6/11/2021 11:48:41 PM IVR call: balance Received call for balance for account 10396723 undefined 7 2 5141 78 78 6/11/2021 11:48:41 PM
418600 6/11/2021 11:48:00 PM 6/11/2021 11:48:01 PM IVR call:$234 Received call for $925 for account undefined 6/11/2021 11:48:01 PM