Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
419539 6032 6/14/2021 6:22:32 AM 6/14/2021 6:22:34 AM IVR call: balance Received call for balance for account 10365660 undefined 7 2 5165 78 78 6/14/2021 6:22:34 AM
419533 6031 6/14/2021 6:19:59 AM 6/14/2021 6:20:00 AM IVR call: balance Received call for balance for account 10004563 undefined 7 2 405 78 78 6/14/2021 6:20:00 AM
419532 6030 6/14/2021 6:19:03 AM 6/14/2021 6:19:05 AM IVR call: balance Received call for balance for account 10343605 undefined 7 2 5164 78 78 6/14/2021 6:19:05 AM
419515 6029 6/14/2021 6:14:27 AM 6/14/2021 6:14:52 AM IVR call: statement Received call for statement for account 10172823 sent message: 285 8 2 5163 79 79 6/14/2021 6:14:52 AM 116014
419496 5246 6/14/2021 6:05:36 AM 6/14/2021 6:05:37 AM IVR call: balance Received call for balance for account 10381051 undefined 7 2 4419 78 78 6/14/2021 6:05:37 AM
419495 6028 6/14/2021 6:03:28 AM 6/14/2021 6:03:29 AM IVR call: balance Received call for balance for account 10005380 undefined 7 2 5162 78 78 6/14/2021 6:03:29 AM
419494 5096 6/14/2021 6:01:21 AM 6/14/2021 6:01:23 AM IVR call: balance Received call for balance for account 10013100 undefined 7 2 4271 78 78 6/14/2021 6:01:23 AM
419488 5119 6/14/2021 5:46:57 AM 6/14/2021 5:47:24 AM IVR call: meter-reading Received call for meter-reading for account 10380500 Meter reading: [798] Meter type: [water] 10 2 4298 81 81
419482 6027 6/14/2021 5:28:53 AM 6/14/2021 5:28:54 AM IVR call: balance Received call for balance for account 20424507 undefined 7 2 5161 78 78 6/14/2021 5:28:54 AM
419479 6026 6/14/2021 5:18:00 AM 6/14/2021 5:18:01 AM IVR call: balance Received call for balance for account 10049226 undefined 7 2 5160 78 78 6/14/2021 5:18:01 AM
419181 6025 6/13/2021 8:48:43 AM 6/13/2021 8:49:24 AM IVR call: statement Received call for statement for account 10245936 sent message: 284 8 2 5159 79 79 6/13/2021 8:49:24 AM 116013
419180 6025 6/13/2021 8:48:01 AM 6/13/2021 8:48:03 AM IVR call: balance Received call for balance for account 10245936 undefined 7 2 5159 78 78 6/13/2021 8:48:03 AM
419151 6024 6/13/2021 8:00:05 AM 6/13/2021 8:00:06 AM IVR call: balance Received call for balance for account 10419490 undefined 7 2 5158 78 78 6/13/2021 8:00:06 AM
419123 6023 6/13/2021 6:33:11 AM 6/13/2021 6:33:40 AM IVR call: statement Received call for statement for account 10243135 sent message: 283 8 2 5157 79 79 6/13/2021 6:33:40 AM 116012
419118 4551 6/13/2021 6:01:04 AM 6/13/2021 6:01:06 AM IVR call: balance Received call for balance for account 10389764 undefined 7 2 3872 78 78 6/13/2021 6:01:06 AM
419117 6022 6/13/2021 6:00:05 AM 6/13/2021 6:00:07 AM IVR call: balance Received call for balance for account 10345628 undefined 7 2 5156 78 78 6/13/2021 6:00:07 AM
419116 6022 6/13/2021 5:58:02 AM 6/13/2021 5:58:04 AM IVR call: balance Received call for balance for account 10345628 undefined 7 2 5156 78 78 6/13/2021 5:58:04 AM
419010 6021 6/12/2021 1:33:29 PM 6/12/2021 1:33:30 PM IVR call: balance Received call for balance for account 10405578 undefined 7 2 5155 78 78 6/12/2021 1:33:30 PM
418999 5938 6/12/2021 12:55:14 PM 6/12/2021 12:55:15 PM IVR call: balance Received call for balance for account 10400371 undefined 7 2 5076 78 78 6/12/2021 12:55:15 PM
418951 6020 6/12/2021 11:31:48 AM 6/12/2021 11:31:50 AM IVR call: balance Received call for balance for account 10429788 undefined 7 2 5154 78 78 6/12/2021 11:31:50 AM