Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
420815 4684 6/14/2021 9:19:26 PM 6/14/2021 9:19:27 PM IVR call: balance Received call for balance for account 10009594 undefined 7 2 3931 78 78 6/14/2021 9:19:27 PM
420791 6172 6/14/2021 5:26:08 PM 6/14/2021 5:26:34 PM IVR call: statement Received call for statement for account 10047938 sent message: 328 8 2 5300 79 79 6/14/2021 5:26:34 PM 116057
420785 6126 6/14/2021 5:16:05 PM 6/14/2021 5:16:07 PM IVR call: balance Received call for balance for account 10430174 undefined 7 2 5258 78 78 6/14/2021 5:16:07 PM
420771 6126 6/14/2021 4:56:03 PM 6/14/2021 4:56:04 PM IVR call:$245 Received call for $936 for account 10430174 5258 6/14/2021 4:56:04 PM
420768 6126 6/14/2021 4:55:13 PM 6/14/2021 4:55:14 PM IVR call: balance Received call for balance for account 10430174 undefined 7 2 5258 78 78 6/14/2021 4:55:14 PM
420760 6126 6/14/2021 4:40:15 PM 6/14/2021 4:40:32 PM IVR call: statement Received call for statement for account 10430174 sent message: 327 8 2 5258 79 79 6/14/2021 4:40:32 PM 116056
420680 6171 6/14/2021 3:30:36 PM 6/14/2021 3:30:57 PM IVR call: statement Received call for statement for account 10016832 sent message: 326 8 2 5299 79 79 6/14/2021 3:30:57 PM 116055
420675 6171 6/14/2021 3:27:33 PM 6/14/2021 3:27:34 PM IVR call: balance Received call for balance for account 10016832 undefined 7 2 5299 78 78 6/14/2021 3:27:34 PM
420674 6171 6/14/2021 3:26:23 PM 6/14/2021 3:26:25 PM IVR call: balance Received call for balance for account 10016832 undefined 7 2 5299 78 78 6/14/2021 3:26:25 PM
420657 6170 6/14/2021 3:08:28 PM 6/14/2021 3:08:30 PM IVR call: balance Received call for balance for account 10114315 undefined 7 2 5298 78 78 6/14/2021 3:08:30 PM
420654 6169 6/14/2021 2:54:37 PM 6/14/2021 2:54:39 PM IVR call: balance Received call for balance for account 10018948 undefined 7 2 3271 78 78 6/14/2021 2:54:39 PM
420603 6167 6/14/2021 2:09:06 PM 6/14/2021 2:09:08 PM IVR call: balance Received call for balance for account 10126116 undefined 7 2 5296 78 78 6/14/2021 2:09:08 PM
420602 6168 6/14/2021 2:07:07 PM 6/14/2021 2:07:25 PM IVR call: statement Received call for statement for account 10296910 sent message: 325 8 2 5297 79 79 6/14/2021 2:07:25 PM 116054
420601 6167 6/14/2021 2:06:35 PM 6/14/2021 2:07:16 PM IVR call: statement Received call for statement for account 10126116 sent message: 324 8 2 5296 79 79 6/14/2021 2:07:16 PM 116053
420596 6166 6/14/2021 1:55:09 PM 6/14/2021 1:55:29 PM IVR call: statement Received call for statement for account 10291328 sent message: 323 8 2 5295 79 79 6/14/2021 1:55:29 PM 116052
420590 6165 6/14/2021 1:52:17 PM 6/14/2021 1:52:19 PM IVR call: balance Received call for balance for account 10067418 undefined 7 2 5294 78 78 6/14/2021 1:52:19 PM
420588 6165 6/14/2021 1:50:57 PM 6/14/2021 1:50:58 PM IVR call: balance Received call for balance for account 10067418 undefined 7 2 5294 78 78 6/14/2021 1:50:58 PM
420545 6164 6/14/2021 1:37:12 PM 6/14/2021 1:37:34 PM IVR call: statement Received call for statement for account 10407941 sent message: 322 8 2 5293 79 79 6/14/2021 1:37:34 PM 116051
420541 6164 6/14/2021 1:36:20 PM 6/14/2021 1:36:21 PM IVR call: balance Received call for balance for account 10407941 undefined 7 2 5293 78 78 6/14/2021 1:36:21 PM
420539 6163 6/14/2021 1:35:21 PM 6/14/2021 1:35:23 PM IVR call: balance Received call for balance for account 10020520 undefined 7 2 5292 78 78 6/14/2021 1:35:23 PM