Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
420944 6185 6/15/2021 6:50:06 AM 6/15/2021 6:50:06 AM IVR call: balance Received call for balance for account 10006947 undefined 7 2 5314 78 78 6/15/2021 6:50:06 AM
420939 6184 6/15/2021 6:49:09 AM 6/15/2021 6:49:30 AM IVR call: statement Received call for statement for account 20419169 sent message: 330 8 2 5313 79 79 6/15/2021 6:49:30 AM 116059
420932 6183 6/15/2021 6:46:40 AM 6/15/2021 6:46:41 AM IVR call: balance Received call for balance for account 10055447 undefined 7 2 5312 78 78 6/15/2021 6:46:41 AM
420922 6183 6/15/2021 6:44:09 AM 6/15/2021 6:44:10 AM IVR call: balance Received call for balance for account 10055447 undefined 7 2 5312 78 78 6/15/2021 6:44:10 AM
420920 6182 6/15/2021 6:43:48 AM 6/15/2021 6:43:50 AM IVR call: balance Received call for balance for account 20331884 undefined 7 2 5311 78 78 6/15/2021 6:43:50 AM
420915 5832 6/15/2021 6:42:54 AM 11/13/2021 7:30:15 AM IVR call: balance Received call for balance for account 10417242 undefined 7 2 4977 78 [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-11-13T07:30:16.073Z"}] 78 11/13/2021 7:30:15 AM 20
420885 6181 6/15/2021 6:22:37 AM 6/15/2021 6:22:39 AM IVR call: balance Received call for balance for account 10291209 undefined 7 2 5309 78 78 6/15/2021 6:22:39 AM
420881 6181 6/15/2021 6:21:41 AM 6/15/2021 6:21:42 AM IVR call: balance Received call for balance for account 10291209 undefined 7 2 5309 78 78 6/15/2021 6:21:42 AM
420866 6180 6/15/2021 6:17:51 AM 6/15/2021 6:17:53 AM IVR call: balance Received call for balance for account 10264676 undefined 7 2 5308 78 78 6/15/2021 6:17:53 AM
420862 6177 6/15/2021 6:16:41 AM 6/15/2021 6:16:42 AM IVR call: balance Received call for balance for account 20458961 undefined 7 2 5305 78 78 6/15/2021 6:16:42 AM
420858 6179 6/15/2021 6:14:50 AM 6/15/2021 6:14:51 AM IVR call: balance Received call for balance for account 10052725 undefined 7 2 5307 78 78 6/15/2021 6:14:51 AM
420852 6178 6/15/2021 6:12:13 AM 6/15/2021 6:12:13 AM IVR call: balance Received call for balance for account 10170446 undefined 7 2 5306 78 78 6/15/2021 6:12:13 AM
420851 6177 6/15/2021 6:12:10 AM 6/15/2021 6:12:12 AM IVR call: balance Received call for balance for account 20458961 undefined 7 2 5305 78 78 6/15/2021 6:12:12 AM
420850 6176 6/15/2021 6:11:09 AM 6/15/2021 6:11:36 AM IVR call: statement Received call for statement for account 10181465 sent message: 329 8 2 5304 79 79 6/15/2021 6:11:36 AM 116058
420846 6175 6/15/2021 6:10:37 AM 6/15/2021 6:10:39 AM IVR call: balance Received call for balance for account 20078448 undefined 7 2 5303 78 78 6/15/2021 6:10:39 AM
420826 6174 6/15/2021 4:25:24 AM 6/15/2021 4:25:25 AM IVR call: balance Received call for balance for account 10293407 undefined 7 2 5302 78 78 6/15/2021 4:25:25 AM
420825 6174 6/15/2021 4:24:35 AM 6/15/2021 4:24:36 AM IVR call: balance Received call for balance for account 10293407 undefined 7 2 5302 78 78 6/15/2021 4:24:36 AM
420824 6174 6/15/2021 4:23:52 AM 6/15/2021 4:23:54 AM IVR call: balance Received call for balance for account 10293407 undefined 7 2 5302 78 78 6/15/2021 4:23:54 AM
420823 6173 6/15/2021 4:22:48 AM 6/15/2021 4:22:50 AM IVR call: balance Received call for balance for account 10293404 undefined 7 2 5301 78 78 6/15/2021 4:22:50 AM
420820 5303 6/15/2021 4:02:07 AM 6/15/2021 4:02:08 AM IVR call: balance Received call for balance for account 10385622 undefined 7 2 4476 78 78 6/15/2021 4:02:08 AM