Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 422655 | 6320 | 6/16/2021 1:39:47 PM | 6/16/2021 1:39:47 PM | IVR call: balance | Received call for balance for account 10325751 undefined | 7 | 2 | 5442 | 78 | 78 | 6/16/2021 1:39:47 PM | ||||||||||||||||||||||||||||||
| 422654 | 6319 | 6/16/2021 1:38:13 PM | 6/16/2021 1:38:29 PM | IVR call: statement | Received call for statement for account 10348128 sent message: 370 | 8 | 2 | 5441 | 79 | 79 | 6/16/2021 1:38:29 PM | 116099 | |||||||||||||||||||||||||||||
| 422652 | 6318 | 6/16/2021 1:37:19 PM | 6/16/2021 1:37:36 PM | IVR call: statement | Received call for statement for account 10374996 undefined | 5440 | 6/16/2021 1:37:36 PM | ||||||||||||||||||||||||||||||||||
| 422653 | 6319 | 6/16/2021 1:37:15 PM | 6/16/2021 1:37:17 PM | IVR call: balance | Received call for balance for account 10348128 undefined | 7 | 2 | 5441 | 78 | 78 | 6/16/2021 1:37:17 PM | ||||||||||||||||||||||||||||||
| 422651 | 6318 | 6/16/2021 1:36:19 PM | 6/16/2021 1:36:20 PM | IVR call: balance | Received call for balance for account 10374996 undefined | 7 | 2 | 5440 | 78 | 78 | 6/16/2021 1:36:20 PM | ||||||||||||||||||||||||||||||
| 422647 | 6318 | 6/16/2021 1:32:39 PM | 6/16/2021 1:33:21 PM | IVR call: statement | Received call for statement for account 10374996 undefined | 5440 | 6/16/2021 1:33:21 PM | ||||||||||||||||||||||||||||||||||
| 422644 | 6318 | 6/16/2021 1:31:10 PM | 6/16/2021 1:31:29 PM | IVR call: statement | Received call for statement for account 10374996 undefined | 5440 | 6/16/2021 1:31:29 PM | ||||||||||||||||||||||||||||||||||
| 422635 | 6317 | 6/16/2021 1:19:51 PM | 6/16/2021 1:20:23 PM | IVR call: statement | Received call for statement for account 10012003 sent message: 369 | 8 | 2 | 5439 | 79 | 79 | 6/16/2021 1:20:23 PM | 116098 | |||||||||||||||||||||||||||||
| 422633 | 6317 | 6/16/2021 1:18:59 PM | 6/16/2021 1:19:00 PM | IVR call: balance | Received call for balance for account 10012003 undefined | 7 | 2 | 5439 | 78 | 78 | 6/16/2021 1:19:00 PM | ||||||||||||||||||||||||||||||
| 422620 | 6316 | 6/16/2021 12:46:59 PM | 6/16/2021 12:47:01 PM | IVR call: balance | Received call for balance for account 10363161 undefined | 7 | 2 | 5438 | 78 | 78 | 6/16/2021 12:47:01 PM | ||||||||||||||||||||||||||||||
| 422611 | 6315 | 6/16/2021 12:27:19 PM | 6/16/2021 12:27:49 PM | IVR call: statement | Received call for statement for account 10260088 sent message: 368 | 8 | 2 | 5437 | 79 | 79 | 6/16/2021 12:27:49 PM | 116097 | |||||||||||||||||||||||||||||
| 422595 | 6126 | 6/16/2021 11:48:37 AM | 6/16/2021 11:48:39 AM | IVR call: balance | Received call for balance for account 10430174 undefined | 7 | 2 | 5258 | 78 | 78 | 6/16/2021 11:48:39 AM | ||||||||||||||||||||||||||||||
| 422562 | 6314 | 6/16/2021 10:46:01 AM | 6/16/2021 10:46:37 AM | IVR call: statement | Received call for statement for account 10212157 sent message: 367 | 8 | 2 | 5436 | 79 | 79 | 6/16/2021 10:46:37 AM | 116096 | |||||||||||||||||||||||||||||
| 422555 | 6314 | 6/16/2021 10:35:00 AM | 6/16/2021 10:35:02 AM | IVR call: balance | Received call for balance for account 10212157 undefined | 7 | 2 | 5436 | 78 | 78 | 6/16/2021 10:35:02 AM | ||||||||||||||||||||||||||||||
| 422552 | 6313 | 6/16/2021 10:25:17 AM | 6/16/2021 10:26:09 AM | IVR call: statement | Received call for statement for account 20016032 sent message: 366 | 8 | 2 | 5435 | 79 | 79 | 6/16/2021 10:26:09 AM | 116095 | |||||||||||||||||||||||||||||
| 422549 | 6313 | 6/16/2021 10:24:03 AM | 6/16/2021 10:24:03 AM | IVR call:$253 | Received call for $944 for account 20016032 | 5435 | 6/16/2021 10:24:03 AM | ||||||||||||||||||||||||||||||||||
| 422545 | 6312 | 6/16/2021 10:13:12 AM | 6/7/2022 1:41:42 PM | IVR call: balance | Received call for balance for account 20117633 undefined | 7 | 2 | 5434 | 78 | 78 | 6/16/2021 10:13:14 AM | 133057 | |||||||||||||||||||||||||||||
| 422544 | 6312 | 6/16/2021 10:11:58 AM | 6/16/2021 10:12:31 AM | IVR call: statement | Received call for statement for account 20117633 sent message: 365 | 8 | 2 | 5434 | 79 | 79 | 6/16/2021 10:12:31 AM | 116094 | |||||||||||||||||||||||||||||
| 422530 | 6311 | 6/16/2021 9:56:35 AM | 6/16/2021 9:56:37 AM | IVR call: balance | Received call for balance for account 10369867 undefined | 7 | 2 | 5433 | 78 | 78 | 6/16/2021 9:56:37 AM | ||||||||||||||||||||||||||||||
| 422523 | 6310 | 6/16/2021 9:50:53 AM | 12/14/2021 12:06:05 PM | IVR call: statement | Received call for statement for account 10248739 sent message: 364 | 8 | 2 | 2463 | 79 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-17T07:01:24.809Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-12-14T12:06:05.345Z"}] | 79 | 12/14/2021 12:06:05 PM | 116093 | 201 |