Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 423070 | 6330 | 6/17/2021 6:56:29 AM | 6/17/2021 6:56:31 AM | IVR call: balance | Received call for balance for account 10020031 undefined | 7 | 2 | 5451 | 78 | 78 | 6/17/2021 6:56:31 AM | ||||||||||||||||||||||||||||||
| 423044 | 5692 | 6/17/2021 6:49:20 AM | 6/17/2021 6:49:20 AM | IVR call: balance | Received call for balance for account 10360393 undefined | 7 | 2 | 4846 | 78 | 78 | 6/17/2021 6:49:20 AM | ||||||||||||||||||||||||||||||
| 423037 | 5692 | 6/17/2021 6:48:05 AM | 6/17/2021 6:48:34 AM | IVR call: statement | Received call for statement for account 10360393 sent message: 375 | 8 | 2 | 4846 | 79 | 79 | 6/17/2021 6:48:34 AM | 116104 | |||||||||||||||||||||||||||||
| 423033 | 6329 | 6/17/2021 6:47:21 AM | 6/17/2021 6:47:21 AM | IVR call:$254 | Received call for $945 for account 10360396 | 5450 | 6/17/2021 6:47:21 AM | ||||||||||||||||||||||||||||||||||
| 423020 | 6328 | 6/17/2021 6:43:55 AM | 6/17/2021 6:44:44 AM | IVR call: statement | Received call for statement for account 20457132 sent message: 374 | 8 | 2 | 5449 | 79 | 79 | 6/17/2021 6:44:44 AM | 116103 | |||||||||||||||||||||||||||||
| 422998 | 6327 | 6/17/2021 6:34:25 AM | 6/17/2021 6:34:50 AM | IVR call: statement | Received call for statement for account 10297144 sent message: 373 | 8 | 2 | 5448 | 79 | 79 | 6/17/2021 6:34:50 AM | 116102 | |||||||||||||||||||||||||||||
| 422988 | 4692 | 6/17/2021 6:30:33 AM | 6/17/2021 6:30:36 AM | IVR call: balance | Received call for balance for account 10290019 undefined | 7 | 2 | 3975 | 78 | 78 | 6/17/2021 6:30:36 AM | ||||||||||||||||||||||||||||||
| 422947 | 6027 | 6/17/2021 6:18:16 AM | 6/17/2021 6:18:17 AM | IVR call: balance | Received call for balance for account 20424507 undefined | 7 | 2 | 5161 | 78 | 78 | 6/17/2021 6:18:17 AM | ||||||||||||||||||||||||||||||
| 422923 | 6326 | 6/17/2021 6:12:36 AM | 6/17/2021 6:12:38 AM | IVR call: balance | Received call for balance for account 10102846 undefined | 7 | 2 | 5447 | 78 | 78 | 6/17/2021 6:12:38 AM | ||||||||||||||||||||||||||||||
| 422809 | 6325 | 6/16/2021 4:27:32 PM | 6/16/2021 4:27:34 PM | IVR call: balance | Received call for balance for account 10246268 undefined | 7 | 2 | 5446 | 78 | 78 | 6/16/2021 4:27:34 PM | ||||||||||||||||||||||||||||||
| 422785 | 6325 | 6/16/2021 4:03:12 PM | 6/16/2021 4:03:14 PM | IVR call: balance | Received call for balance for account 10246268 undefined | 7 | 2 | 5446 | 78 | 78 | 6/16/2021 4:03:14 PM | ||||||||||||||||||||||||||||||
| 422772 | 6324 | 6/16/2021 3:52:38 PM | 6/16/2021 3:52:40 PM | IVR call: balance | Received call for balance for account 10423990 undefined | 7 | 2 | 5445 | 78 | 78 | 6/16/2021 3:52:40 PM | ||||||||||||||||||||||||||||||
| 422763 | 6323 | 6/16/2021 3:45:39 PM | 6/16/2021 3:46:03 PM | IVR call: statement | Received call for statement for account 10183308 sent message: 372 | 8 | 2 | 5444 | 79 | 79 | 6/16/2021 3:46:03 PM | 116101 | |||||||||||||||||||||||||||||
| 422738 | 6322 | 6/16/2021 3:15:10 PM | 6/16/2021 3:15:12 PM | IVR call: balance | Received call for balance for account 20176639 undefined | 7 | 2 | 5443 | 78 | 78 | 6/16/2021 3:15:12 PM | ||||||||||||||||||||||||||||||
| 422713 | 6322 | 6/16/2021 2:56:48 PM | 6/16/2021 2:56:50 PM | IVR call: balance | Received call for balance for account 20176639 undefined | 7 | 2 | 5443 | 78 | 78 | 6/16/2021 2:56:50 PM | ||||||||||||||||||||||||||||||
| 422708 | 6322 | 6/16/2021 2:49:39 PM | 6/16/2021 2:49:40 PM | IVR call: balance | Received call for balance for account 20176639 undefined | 7 | 2 | 5443 | 78 | 78 | 6/16/2021 2:49:40 PM | ||||||||||||||||||||||||||||||
| 422706 | 6322 | 6/16/2021 2:48:53 PM | 6/16/2021 2:48:53 PM | IVR call: balance | Received call for balance for account 20176639 undefined | 7 | 2 | 5443 | 78 | 78 | 6/16/2021 2:48:53 PM | ||||||||||||||||||||||||||||||
| 422705 | 6322 | 6/16/2021 2:48:00 PM | 6/16/2021 2:48:02 PM | IVR call: balance | Received call for balance for account 20176639 undefined | 7 | 2 | 5443 | 78 | 78 | 6/16/2021 2:48:02 PM | ||||||||||||||||||||||||||||||
| 422690 | 6322 | 6/16/2021 2:36:33 PM | 6/16/2021 2:36:35 PM | IVR call: balance | Received call for balance for account 20176639 undefined | 7 | 2 | 5443 | 78 | 78 | 6/16/2021 2:36:35 PM | ||||||||||||||||||||||||||||||
| 422656 | 6321 | 6/16/2021 1:40:54 PM | 11/3/2021 6:54:10 AM | IVR call: statement | Received call for statement for account 10375251 sent message: 371 | 8 | 2 | 1995 | 79 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-03T06:54:10.298Z"}] | 79 | 11/3/2021 6:54:10 AM | 116100 | 11 |