Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 424236 | 6392 | 6/18/2021 7:26:04 AM | 6/18/2021 7:26:22 AM | IVR call: statement | Received call for statement for account 10399806 sent message: 406 | 8 | 2 | 5510 | 79 | 79 | 6/18/2021 7:26:22 AM | 116135 | |||||||||||||||||||||||||||||
| 424233 | 6392 | 6/18/2021 7:24:40 AM | 6/18/2021 7:24:41 AM | IVR call:$259 | Received call for $950 for account 10399806 | 5510 | 6/18/2021 7:24:41 AM | ||||||||||||||||||||||||||||||||||
| 6391 | 6/18/2021 7:14:30 AM | 3/28/2022 6:35:04 AM | Water query | Water query - high consumption | 3 | 5509 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-18T07:13:42.274Z"}] | 1 | 67 | 20 | |||||||||||||||||||||||||||
| 424194 | 6390 | 6/18/2021 7:12:54 AM | 6/18/2021 7:12:56 AM | IVR call: balance | Received call for balance for account 10362248 undefined | 7 | 2 | 5507 | 78 | 78 | 6/18/2021 7:12:56 AM | ||||||||||||||||||||||||||||||
| 424171 | 6128 | 6/18/2021 7:02:23 AM | 6/18/2021 7:02:49 AM | IVR call: statement | Received call for statement for account 10361404 sent message: 405 | 8 | 2 | 5260 | 79 | 79 | 6/18/2021 7:02:49 AM | 116134 | |||||||||||||||||||||||||||||
| 424168 | 6389 | 6/18/2021 7:00:27 AM | 6/18/2021 7:00:30 AM | IVR call: balance | Received call for balance for account 20010785 undefined | 7 | 2 | 5506 | 78 | 78 | 6/18/2021 7:00:30 AM | ||||||||||||||||||||||||||||||
| 424166 | 6389 | 6/18/2021 6:58:57 AM | 6/18/2021 6:58:59 AM | IVR call: balance | Received call for balance for account 20010785 undefined | 7 | 2 | 5506 | 78 | 78 | 6/18/2021 6:58:59 AM | ||||||||||||||||||||||||||||||
| 424159 | 6388 | 6/18/2021 6:56:54 AM | 6/18/2021 6:56:56 AM | IVR call: balance | Received call for balance for account 10393425 undefined | 7 | 2 | 5505 | 78 | 78 | 6/18/2021 6:56:56 AM | ||||||||||||||||||||||||||||||
| 424155 | 6388 | 6/18/2021 6:55:46 AM | 6/18/2021 6:55:48 AM | IVR call: balance | Received call for balance for account 10393425 undefined | 7 | 2 | 5505 | 78 | 78 | 6/18/2021 6:55:48 AM | ||||||||||||||||||||||||||||||
| 424152 | 6387 | 6/18/2021 6:55:23 AM | 6/18/2021 6:55:25 AM | IVR call: balance | Received call for balance for account 10424038 undefined | 7 | 2 | 5504 | 78 | 78 | 6/18/2021 6:55:25 AM | ||||||||||||||||||||||||||||||
| 424146 | 6386 | 6/18/2021 6:49:38 AM | 6/18/2021 6:50:00 AM | IVR call: statement | Received call for statement for account 20178442 sent message: 404 | 8 | 2 | 5503 | 79 | 79 | 6/18/2021 6:50:00 AM | 116133 | |||||||||||||||||||||||||||||
| 424144 | 6386 | 6/18/2021 6:48:55 AM | 6/18/2021 6:48:56 AM | IVR call: balance | Received call for balance for account 20178442 undefined | 7 | 2 | 5503 | 78 | 78 | 6/18/2021 6:48:56 AM | ||||||||||||||||||||||||||||||
| 424142 | 5352 | 6/18/2021 6:48:27 AM | 6/18/2021 6:48:29 AM | IVR call: balance | Received call for balance for account 10427064 undefined | 7 | 2 | 4517 | 78 | 78 | 6/18/2021 6:48:29 AM | ||||||||||||||||||||||||||||||
| 424096 | 5093 | 6/18/2021 6:27:01 AM | 6/18/2021 6:27:26 AM | IVR call: statement | Received call for statement for account 10286033 sent message: 403 | 8 | 2 | 1126 | 79 | 79 | 6/18/2021 6:27:26 AM | 116132 | |||||||||||||||||||||||||||||
| 424085 | 5303 | 6/18/2021 6:13:05 AM | 6/18/2021 6:13:07 AM | IVR call: balance | Received call for balance for account 10385622 undefined | 7 | 2 | 4476 | 78 | 78 | 6/18/2021 6:13:07 AM | ||||||||||||||||||||||||||||||
| 424084 | 6385 | 6/18/2021 6:12:11 AM | 6/18/2021 6:12:32 AM | IVR call: statement | Received call for statement for account 20089626 sent message: 402 | 8 | 2 | 5502 | 79 | 79 | 6/18/2021 6:12:32 AM | 116131 | |||||||||||||||||||||||||||||
| 424065 | 6384 | 6/17/2021 8:52:09 PM | 6/17/2021 8:52:11 PM | IVR call: balance | Received call for balance for account 10376842 undefined | 7 | 2 | 5501 | 78 | 78 | 6/17/2021 8:52:11 PM | ||||||||||||||||||||||||||||||
| 424064 | 6384 | 6/17/2021 8:50:20 PM | 6/17/2021 8:50:22 PM | IVR call: balance | Received call for balance for account 10376842 undefined | 7 | 2 | 5501 | 78 | 78 | 6/17/2021 8:50:22 PM | ||||||||||||||||||||||||||||||
| 424062 | 6383 | 6/17/2021 7:15:27 PM | 6/17/2021 7:15:29 PM | IVR call: balance | Received call for balance for account 10423156 undefined | 7 | 2 | 5500 | 78 | 78 | 6/17/2021 7:15:29 PM | ||||||||||||||||||||||||||||||
| 424058 | 6/17/2021 7:09:10 PM | 6/17/2021 7:09:11 PM | IVR call:$258 | Received call for $949 for account undefined | 6/17/2021 7:09:11 PM |