Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1074081 | 39875 | 2/23/2023 8:08:38 AM | 2/23/2023 8:08:39 AM | IVR call: balance | Received call for balance for account 10438954 undefined | 7 | 2 | 24750 | 78 | ||||||||||||||||||||||||||||||||
| 1074063 | 39874 | 2/23/2023 7:54:35 AM | 2/23/2023 7:54:36 AM | IVR call: balance | Received call for balance for account 10381966 undefined | 7 | 2 | 8253 | 78 | ||||||||||||||||||||||||||||||||
| 39873 | 2/23/2023 7:49:20 AM | 2/23/2023 7:49:23 AM | sewerage | consuumer is being charged for a pan but says there are no pans in this acccount | 6 | 3 | 31101 | 110 | 5 | 2 | 23 | 93 | 56 | 205 | |||||||||||||||||||||||||||
| 39872 | 2/23/2023 7:45:44 AM | 2/23/2023 7:45:48 AM | High water consumption | The water leak was repaired and I am submitting a plumber's report. | 23 | 3 | 31099 | 17 | 2 | 23 | 1 | 96 | 3101 | ||||||||||||||||||||||||||||
| 1074039 | 39870 | 2/23/2023 7:31:15 AM | 2/23/2023 7:31:16 AM | IVR call: balance | Received call for balance for account 10352926 undefined | 7 | 2 | 5858 | 78 | ||||||||||||||||||||||||||||||||
| 1074023 | 39868 | 2/23/2023 7:11:47 AM | 2/23/2023 7:12:01 AM | IVR call: statement | Received call for statement for account 20559409 sent message: 35954 | 8 | 2 | 13408 | 79 | ||||||||||||||||||||||||||||||||
| 1074022 | 39867 | 2/23/2023 7:11:25 AM | 2/23/2023 7:11:26 AM | IVR call: balance | Received call for balance for account 10421628 undefined | 7 | 2 | 12800 | 78 | ||||||||||||||||||||||||||||||||
| 1074021 | 39866 | 2/23/2023 7:10:46 AM | 2/23/2023 7:11:02 AM | IVR call: statement | Received call for statement for account 10075937 sent message: 35953 | 8 | 2 | 4704 | 79 | ||||||||||||||||||||||||||||||||
| 1074016 | 39865 | 2/23/2023 7:08:33 AM | 2/23/2023 7:08:35 AM | IVR call: balance | Received call for balance for account 10028533 undefined | 7 | 2 | 873 | 78 | ||||||||||||||||||||||||||||||||
| 39864 | 2/23/2023 7:05:30 AM | 2/23/2023 7:05:31 AM | Fire Levy Payments | Hello, please forward all fire levy payment requets to my eMail Address: florian.emsters@googlemail.com | 23 | 3 | 31097 | 5 | 3 | 23 | 3 | 50 | 3099 | ||||||||||||||||||||||||||||
| 39864 | 2/23/2023 7:04:41 AM | 2/23/2023 7:04:43 AM | open payments | Hello, please forward all rate payment requets to my eMail Address: florian.emsters@googlemail.com | 23 | 3 | 31097 | 5 | 3 | 23 | 8 | 118 | 3099 | ||||||||||||||||||||||||||||
| 1073994 | 39863 | 2/23/2023 6:57:34 AM | 2/23/2023 6:57:53 AM | IVR call: meter-reading | Received call for meter-reading for account 10366320 Meter reading: [428276] Meter type: [water] | 10 | 2 | 16951 | 81 | ||||||||||||||||||||||||||||||||
| 1073969 | 39862 | 2/23/2023 6:51:16 AM | 2/23/2023 6:51:31 AM | IVR call: statement | Received call for statement for account 10005474 sent message: 35950 | 8 | 2 | 31096 | 79 | ||||||||||||||||||||||||||||||||
| 1073958 | 39861 | 2/23/2023 6:45:25 AM | 2/23/2023 6:46:12 AM | IVR call: meter-reading | Received call for meter-reading for account 10366320 Meter reading: [42710] Meter type: [water] | 10 | 2 | 16951 | 81 | ||||||||||||||||||||||||||||||||
| 1073951 | 39860 | 2/23/2023 6:41:38 AM | 2/23/2023 6:41:39 AM | IVR call:? | Received call for ? for account 20287762 | 31095 | |||||||||||||||||||||||||||||||||||
| 23892 | 2/23/2023 6:40:22 AM | 2/23/2023 6:40:25 AM | 2 water meters | please close old water meter.<div><br></div> | 6 | 3 | 24553 | 112 | 17 | 2 | 23 | 1 | 112 | 203 | |||||||||||||||||||||||||||
| 1073946 | 39859 | 2/23/2023 6:40:10 AM | 2/23/2023 6:40:36 AM | IVR call: meter-reading | Received call for meter-reading for account 20287762 Meter reading: [0008] Meter type: [water] | 10 | 2 | 31095 | 81 | ||||||||||||||||||||||||||||||||
| 39858 | 2/23/2023 6:21:01 AM | 2/23/2023 6:21:50 AM | Reversal of Fire Levy, Sewage, and refuse | Reversal of fire levy, sewage and refuse. Reason: this account 20029793 (stand 1605 of Bisho) was consolidated with stand 1606 of Bisho to account 10282431 (stand 4998), service charges have been duplicated as they were also billing on account 10282431 which is the same property. | 23 | 3 | 31094 | 144 | 5 | 3 | 23 | 4 | 50 | 778 | 778 | ||||||||||||||||||||||||||
| 1073884 | 39857 | 2/23/2023 6:12:10 AM | 2/23/2023 6:12:12 AM | IVR call: balance | Received call for balance for account 10374440 undefined | 7 | 2 | 31093 | 78 | ||||||||||||||||||||||||||||||||
| 1073881 | 39856 | 2/23/2023 6:10:16 AM | 2/23/2023 6:10:17 AM | IVR call: balance | Received call for balance for account 10242486 undefined | 7 | 2 | 5549 | 78 |